CounSol.com vs TheraNest

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CounSol.com has 826 reviews and a rating of 4.75 / 5 stars vs TheraNest which has 885 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.75 / 5 (826)
4.4 / 5 (885)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 11, 2022
November 21, 2022
Pros/Cons
  • Pros

  • I really enjoy it's user friendliness. I love that it can be easily accessed on your phone for notes and any other documentation.
  • I didn't need a lot of integrations in order to run a multi-person practice. I like the colorful icons and plainspeak tabs.
  • Cons

  • No need for notes or documents, just make an appointment and send in the bill. The calendar is very clunky and hard to use.
  • They also do have a tendency to feel confused about the many features available to them and some need a walk through in the beginning.
  • Pros

  • I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.
  • They respond in good time, and they are incredibly helpful when they do.
  • Cons

  • So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.
  • They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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