--- title: "Criterions Software Reviews, Demo & Pricing - 2026" description: "Review of Criterions Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/criterions-medical-suite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Criterions Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Criterions Review Custom quote 1 plan Wondering if Criterions is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Criterions 3.9 [(7)](https://www.softwareadvice.com/medical/criterions-medical-suite-profile/#reviews) Pricing Pricing available upon request ### About Criterions Criterions EHR and Medical Billing Software – Streamline Your Practice with an All-in-One, Cloud-Based Solution Criterions offers an integrated Electronic Health Records (EHR) and Medical Billing Software platform built for the real-world needs of today’s healthcare providers. Designed for private practices, outpatient clinics, and specialty providers, our cloud-based solution combines clinical documentation, patient engagement tools, and robust billing management in a single, user-friendly platform. All-in-One EHR with Patient Portal: Our EHR software is built for efficiency, compliance, and care quality. Clinicians can create and manage patient records, clinical notes, e-prescriptions, and lab results—all from a customizable dashboard. With a few clicks, providers can: - Document encounters using specialty-specific templates - Access real-time patient data and prescription histories - Meet Meaningful Use, MIPS, and other compliance measures - Save time with voice dictation, macros, and reusable templates The fully integrated Patient Portal empowers patients to take control of their healthcare. Patients can: - Access medical records and lab results 24/7 - Schedule appointment... s online - Request prescription refills - View and pay medical bills - Update personal information securely This reduces phone traffic and administrative burden while improving patient satisfaction. Our Practice Management and Billing Software automates the financial side of your practice. Front office staff can verify insurance eligibility in real time, while billers streamline claims and follow-ups with tools that improve first-pass acceptance rates. It's Medical Billing Software That Gets You Paid Faster! With Criterions, you can: - Manage appointments and check-ins - Verify insurance before a visit - Submit clean claims electronically (EDI) - Track and reduce denied claims - Automate patient billing and payment reminders via text or email - Set up payment plans with stored card info - Access A/R dashboards and detailed financial reports Our billing platform helps increase revenue, reduce outstanding balances, and improve cash flow for practices of all sizes. Secure, Scalable, and Customizable Criterions is a fully cloud-hosted solution with HIPAA-compliant data security and scalable infrastructure. Whether you're a solo provider or a multi-location group, you can customize workflows, forms, and dashboards to match your specialty or operations. We support a wide range of specialties including: - Family Medicine - Pediatrics - Cardiology - Behavioral Health - OB/GYN - Dermatology - Physical Therapy - Gastroenterology - Multi-Specialty - Radiology And more! Personalized Onboarding and 24/7 Support: From implementation to daily use, our team is with you every step of the way. You’ll receive hands-on training and onboarding tailored to your workflow. Once you’re up and running, enjoy 24/7 support from our team of experts. Built With Provider Feedback: Our products are continuously enhanced based on real customer feedback. We collaborate directly with providers to develop features that address current healthcare trends, regulatory changes, and day-to-day practice needs. Criterions makes it easy for your team to deliver better care while improving operational and financial performance. Whether you’re looking for an EHR with a Patient Portal, a complete Medical Billing Software, or a flexible, all-in-one solution—Criterions delivers the tools and support your practice needs to thrive. Wondering if Criterions is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Criterions User Interface ## Popular Criterions Alternatives Main Product Criterions 3.9 [(7)](https://www.softwareadvice.com/medical/criterions-medical-suite-profile/#reviews) Ratings Breakdown - 3.93Ease of use - 3.80Value for money - 4.29Customer support - 3.33Functionality Pricing Available upon request Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.4 [(371)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.25Value for money - 4.21Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.5 [(667)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.35Value for money - 4.51Customer support - 4.25Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price ## Criterions Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Criterions Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Criterions Access Controls/Permissions Accounts Receivable Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Appointment Scheduling Audit Trail Automated Scheduling Billing & Invoicing Booking Management Calendar Management Calendar Sync Cancellation Tracking Care Plan Management Charting Claims Scrubbing Client Portal Code & Charge Entry Coding Assistance Compliance Compliance Management Credit Card Processing Customer Database Customizable Dashboard Customizable Forms Customizable Reports Customizable Templates Data Import/Export Documentation Management Document Management Document Storage Document Templates Dunning Management Electronic Payments Email Reminders EMR/EHR Faculty/Staff Management File Sharing Forms Management Handwriting Recognition HIPAA Compliant Historical Reporting Imaging and X-rays Immunization & Allergy Tracking Insurance Eligibility Verification Insurance Management Inventory Management Invoice History Invoice Management Lab Integration Meaningful Use Certified Medication Database Medication Management Mobile Access Mobile Alerts Multi-Location Multi-Physician No-Show Tracking On Call Scheduling ONC-ATCB Certified Online Intake Forms Order Entry Outcome Assessment Tools Patient Engagement Patient Intake Patient Records Management Payment Collection Physician Management Physician Scheduling Practice Management Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Recurring Appointments Registration Management Reminders Remittance Advice Reporting & Statistics Revenue Management Scheduling Secure Data Storage Self Service Portal SMS Messaging Task Management Task Scheduling Telemedicine Telemedicine Integration Template Management Third-Party Integrations Wait List Management Workflow Management ## Criterions User Reviews ## Criterions customer ratings - Overall rating: 3.9/5 - Total reviews: 7 ### Rating distribution - 5 stars: 3 reviews (43%) - 4 stars: 3 reviews (43%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (14%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.8/5 - Customer support: 4.3/5 - Functionality: 3.3/5 --- Have you used Criterions and would like to share your experience with others? ### Great EHR at a reasonable price - Overall rating: 5/5 - Reviewer: Abel A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great! From the sales team to tech support, to implementation, I have had great experiences from everyone. They do a great job in personalizing your needs and experiences and always remember the small details about one's practice. They offer great feedback and suggestions on improving ones work-flow as they hold a wealth of knowledge from the experiences they have had with other clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is a great product, especially for a practice that is starting out or wants to convert from a paper charting system. The work-flow is concise and easy to follow. Menus and file organization is customizable to the point where you can really cater to one's practice needs. Customer support is great. When I have had issues (not often) that need to be addressed, I get a response almost immediate or the same day. #### Cons I would like to see the ability to create PDF "fillable" documentation. In our scope of practice, this is something that would help our work-flow tremendously. Recently, I have been made aware that this is something that their internal development team has been working on. #### Reasons for choosing Criterions The cost is what really led us to choose criterions, however, once we implemented the product, we soon found out that this system was exactly what we needed. #### Vendor response Thank you so much for taking the time to share such a thoughtful review! We truly appreciate your kind words. It means a great deal to hear that Criterions has been a strong fit for your practice — especially during a transition from paper charting. We’ve worked hard creating our system workflows so it’s great to know that flexibility and personalization has made a difference for you. We appreciate your feedback on the fillable PDF documentation as well. You’re absolutely right — this is an area our development team has been working on, and input like yours helps us prioritize enhancements that have real workflow impact. We're happy to announce that since this review was published, we have completed our development work on PDF Form fill documents and it's now an available feature to all our clients. Thank you again for your partnership and trust in Criterions! We’re honored to support your practice’s continued growth and success. Replied February 2026 --- ### Practice manager - Overall rating: 5/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been using since [sensitive content hidden], we appreciate that as it evolved to the recent version of the software, Criterions worked with us to accommodate and customize the system to our needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly. Our requests are handled with professionalism and timely. Your support group wonderful individuals. Never had any problems with support #### Cons I do not have much that I dislike, I have always received the upmost attention to our needs. Being support, help with financial reports ect. #### Vendor response Thank you so much for the kind words, we really appreciate it! It’s great to hear that you find the system user-friendly and that our support team has been there when you need them. That’s exactly what we aim for. Whether it’s helping with reports or just answering questions, we’re always happy to jump in. We’re especially grateful that you’ve stuck with us as the software has grown over the years. Being able to evolve the system while working alongside practices like yours is what it’s all about. Thanks again for being part of the Criterions team! Replied February 2026 --- ### Unethical and substandard - Overall rating: 1/5 - Reviewer: Vik P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Completely unethical and poorly run EMR vendor. We helped build their business and provided feedback used to develop their software from scratch as we grew from a small, single doctor practice to a dozen or so. When they fell behind their competitors, we decided to move on. To spite us, they held our EMR data hostage and demanded over $90,000 to migrate our data away. Luckily I was able to manually pull enough information from their garbage software for us to get a reasonable start at our new EMR vendor. And just in case they decide to try and refute this review, don't bother Andy, you can't beat me. I have every email you ever sent me and I told zero lies in this review. Everything I said can be proven and corroborated. I waited 7 years to make sure what data you retained was past our legal obligations to hold. Why? Because I had no trouble believing a greedy person like you would do something to extort us. Have a good one! :) #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product was fine in the pre-EMR days. #### Cons They eventually fell way behind their competitors in terms of features and quality. Then they wanted exorbitant egress fees to migrate our data. They keep their data in an inefficient proprietary format so they can justify charging nearly $100,000 for a small medical practice to leave their ecosystem. --- ### Improvements - Overall rating: 4/5 - Reviewer: Beatriz R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. easily accessibility to customization standards of medical reporting in a simple for #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tech support is outstanding, especially our tech, Renee Barnes, quick response and resolution #### Cons once an HPI template is created, there cannot be any further changes made, simple things like, hiding template tabs or adding a period to the end of a template sequence #### Vendor response Thank you for your review and for recognizing Renee—she’ll be thrilled to hear your kind words! We appreciate your feedback regarding HPI template editing. Improving flexibility and ease of use is a priority for us, and insights like yours are key to guiding those enhancements. We'd love to connect and learn more about your specific needs so we can explore ways to improve the workflow for you and other users. Our Product Manager, Kelcie Lewis, will reach out for an in-depth discussion on your feedback above! Replied May 2025 --- ### Criterion, a good software if provide new features - Overall rating: 4/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Satisfied with Criterion, didnt have much problems that cant be resolved, by talking to their team i made my experience much better #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Help Support is best, they reach out to you quickly and as humble as someone could be + super knowledgable. #### Cons Kinda feel old as compare to other softwares, dont provide new features with time. #### Vendor response Thank you so much for your kind words and for recognizing the responsiveness and knowledge of our support team—it truly means a lot to us! We also appreciate your honest feedback about feature updates. Two years ago, we welcomed Kelcie, our new Product Manager, who has been focused on driving innovation. We regularly share updates and insights on feature enhancements and product updates with our customers in our newsletters, emails, customer webinars, and more. Email us at info@criterions.com, and we'll make sure you're on our email list to receive those updates and event invitations in the future. We're glad to hear your overall experience has been positive, and we're committed to making it even better moving forward. Replied May 2025 --- ### Honest Review - Overall rating: 3.5/5 - Reviewer: Juan N. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Customer service is very good, but limited with what they can do to make positive changes to the product. #### Cons There are many limitations for rehab professionals that do not often have referrals in house. --- ### Great software - Overall rating: 5/5 - Reviewer: John M. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered Awesome software! Easy to use! Schedule looks great, billing service is good overall great quality! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- Showing 1 - 7 of 7 Reviews ## Other Top Recommended Electronic Medical Records Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **239** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **224** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **219** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **171** times Stuck Between Options? Our experts can help you compare Criterions with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice