Deputy vs Prime Suite

RATING:

4.6

(713)

Deputy has 713 reviews and a rating of 4.62 / 5 stars vs Prime Suite which has 214 reviews and a rating of 3.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (713)
3.9 (214)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 19, 2024
November 21, 2023
Pros/Cons
  • Pros

  • The best employee scheduling tool that is really easy to use. The great ultimate workforce manager.
  • Gives plenty of info which the business requires. Very happy with the product.
  • Cons

  • You have to pay for admins, managers or approvers even if they are not tracking their own hours.
  • Customer service is horrendous, and the product is unreliable.
Read all user reviews
  • Pros

  • The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.
  • Once you develop the template it is easy to use.
  • Cons

  • Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.
  • Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos