# DoctorConnect Software Reviews, Demo & Pricing - 2026 > Review of DoctorConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/doctorconnect-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / DoctorConnect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/doctorconnect-profile/alternatives/) # DoctorConnect 2026: Benefits, Features & Pricing Wondering if DoctorConnect is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DoctorConnect 4.8 [(71)](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/) Pricing Starting at $210.00 per month ### About DoctorConnect DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more. DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location. The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality. Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs. Wondering if DoctorConnect is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## DoctorConnect User Interface ## Popular DoctorConnect Alternatives Main Product DoctorConnect 4.8 [(71)](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.75Value for money - 4.79Customer support - 4.72Functionality Pricing Starting at $210.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/) 4.8 [(654)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.90Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5747)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(274)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.59Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $8.00 per month Get Price ## DoctorConnect Pricing and Plans Starting price: $210.00 per month Free Trial Free Version Basic $210.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DoctorConnect Features - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of DoctorConnect Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Automated Responses Automated Scheduling Availability Management Calendar Management Chat/Messaging Client Portal Commenting/Notes Communication Management Confirmations/Reminders Contact Database Customer Experience Management Customizable Branding Customizable Forms Dashboard Data Import/Export Electronic Payments Email Reminders EMR/EHR Engagement Tracking Feedback Management For Dermatologists For Medical Purposes HIPAA Compliant Live Chat Medical Billing Medication Management Messaging Mobile Access Mobile Alerts Monitoring Multi-Language Multi-Location Negative Feedback Management No-Show Tracking Onboarding On Call Scheduling One-to-One Messaging Online Booking Online Forms Patient Education Patient Engagement Patient Intake Physician Management Practice Management Ratings/Reviews Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Response Management Review Monitoring Review Notification Review Request Sentiment Analysis SMS Reminders Social Media Integration Survey/Poll Management Surveys & Feedback Template Management Therapy Notes Third-Party Integrations Two-Way Audio & Video Video Conferencing Virtual Waiting Room Waiting Time Tracking Wait List Management Waitlist Status Tracking Website Integration Workflow Management ## DoctorConnect Integrations CareTracker Practice Management Integration rated undefined from -1 review ModMed Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review Nextech EHR & PM Integration rated undefined from -1 review CGM APRIMA Integration rated undefined from -1 review ## DoctorConnect User Reviews Overall Rating 4.8 Ratings Breakdown 5 85% 4 11% 3 3% 2 0% 1 1% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.7 VR Verified Reviewer Used daily for less than 6 months Review source Reviewed June 2018 Awesome 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient. Cons: So far so good. I have no complaints at this time for this software. Hopefully it will stay that way. Read More GM Grant M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed August 2025 Great product to be more efficient, reduce no-shows and improve communication. 5 Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with \[sensitive content hidden\] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. \[sensitive content hidden\] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great product and very easy company to work with to get things setup and implemented. Our sales and support representative \[sensitive content hidden\] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff. Cons: We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well. Reasons for choosing DoctorConnect Ease of use and the ability to work with IHS RPMS data and cost. Read More DH Dr Marilyn C H. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed February 2022 Contract is worthless 3 When I went to cancel as we were changing software systems which had a "built-in" reminder system, I sent the 90 day notification AS PER OUR CONTRACT to cancel and was told it doesn't matter and we would be billed until the end of the contract. So why put a cancellation clause in the contract? Very unhappy with \[SENSITIVE CONTENT\], the customer service account representative. Would not recommend this system. Ratings Breakdown 3 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: it was okay. Lots of problems with confirmations as our patient demographic is older and not used to texts/emails. Had to leave more messages than it was worth making my staff do extra calling. Cons: See above. Difficult to integrate with our current software system making more work Read More JL Joshua L. Verified reviewer Mental Health Care 51-200 employees Used daily for more than 2 years Reviewed August 2024 DoctorConnect Has Transformed Our Practice 5 We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, \[sensitive content hidden\], who has been exceptional in ensuring that everything runs smoothly. \[sensitive content hidden\] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially \[sensitive content hidden\] who has been instrumental in addressing any technical issues we’ve encountered. \[sensitive content hidden\] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding. Cons: I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager \[sensitive content hidden\] and IT support from \[sensitive content hidden\], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. Reasons for choosing DoctorConnect I demoed 10-15 other vendors. We chose DoctorConnect over other vendors because it offered the perfect combination of features, ease of use, pricing and exceptional customer support that we were looking for. Unlike other vendors, for the features our agency needs, they were more expensive for no reason or lacked the features we wanted in one software solution. There may have been more advanced features from other vendors, it just didn't justify the price hike. Reasons for switching to DoctorConnect Epitomax is an EHR vendor we used at the time. This EHR lacked some of the critical advanced tools we were seeking after that we now have with DoctorConnect. We loved it so much that when we switched EHR's, it was a prerequisite to changing EHR's. DoctorConnect is here to stay. Read More CC Cassandra C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Reviewed July 2024 Operations Manager 5 We found them several years ago and from start to finish \[sensitive content hidden\] was there every step of the way. When we needed to make changes quick all I have to do is reach out to \[sensitive content hidden\]. I can count on him to get it done. Great communication not only with \[sensitive content hidden\] but also with any IT concerns. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their product is easy, straight forward and does exactly what you need it to do. Cons: I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did. Reasons for choosing DoctorConnect The easy of talking with Ed and making things straight forward and simple Reasons for switching to DoctorConnect the company we used before was expensive and their customer service was terrible Read More MB Maxwell B. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Reviewed June 2024 Always Growing and Responsive 5 We love DoctorConnect and will continue to use it for a long time! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They consistently come out with new features to serve us and our patients better! Cons: It could be a little more intuitive on how to set up some of the features. Reasons for choosing DoctorConnect They worked with us to integrate with our EHR, build custom forms for our patients and staff, and create complex rules for our recare reminders. They've been so helpful these past few years! Read More MC Margaret C. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Reviewed June 2024 Great product and great price 5 We have been with DoctorConnect for many many years. We even tried another reminder system that was included in our EHR but it was terrible. We came running back to DoctorConnect!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: DoctorConnect continues to add new and upated features. Super easy to use and you get your moneys worth. Cons: I think it's great. Nothing I would change at this time. Reasons for choosing DoctorConnect It was so confusing and not easy to use. Had a lot of bells and whistles but it was just not easy to use. And.... Very expensive. Reasons for switching to DoctorConnect They were terrible overall, almost lost us our business with their billing software. Reminders were terrible and our No Show rate increased. Read More AH Abigail H. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed August 2023 Useful features and intuitive design 5 The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The feature our practice finds most useful is the ability to send forms to patients. This feature was particularly useful during COVID, and we still utilize it to this day. Depending on your EHR system, the forms get automatically uploaded to the patient's chart. Cons: The pricing is a bit high for the product, however the product is worth is due to the intuitive design and EHR integration. The price is not so worth it if it does not integrate with your EHR. Reasons for switching to DoctorConnect The appointment reminders in Valant did not have all the features we needed. Read More cg cindi g. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed December 2022 Great Features - Outstanding Service! 5 The customer service with Doctor Connect is second to none! There is one person assigned to our account. \[SENSITIVE CONTENT\] handles our calls and questions quickly and efficiently. If we have a more complicated IT issue she follows through with all team members until problem is solved or we fully understand how to best use a feature of the program. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The dashboard allows us to monitor scheduling, appointment confirmations and patient feedback/surveys all in one place. We use the dashboard as an adjunct to our EMR software and reference patient appointment status frequently throughout the day. Cons: That it is an additional software for EMR and PM. Reasons for choosing DoctorConnect The customer service and ease of use with the dashboard Reasons for switching to DoctorConnect Did not do as they promised and were slow to resolve issues. Vendor Response Cindi, thanks for doing a review for us. We are so happy you came back to us after trying another vendor. The prodigal child returns! We enjoy every interaction with you. Glad you added website reviews and Digital Docs to your existing Appointment Reminder Package, secure texting, surveys, and website and online reviews. We appreciate you so much. Replied December 2022 Read More EJ Elinor J. Verified reviewer Mental Health Care 1001-5000 employees Used daily for less than 12 months Reviewed June 2024 Doctor Connect works 5 Overall, working with Doctor Connect has been positive. The support to set up the product and ongoing assistance has been helpful. Clients are receiving appointment reminders. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Doctor Connect works with Netsmart reliably. The ability to reach out to clients via SMS is very helpful when rescheduling appointments. This software has given the clinics back valuable administrative assistant time. Cons: \*No shows have to be manually entered in Doctor Connect. \*The addition and removal of clinicians is manual. \*Unable to run a report to see which clinicians are getting appointments sent out. Vendor Response Elinor, thank you for taking the time to share your comments and give honest feedback. It is valuable as we take client feedback seriously to improve the software and your service and support experience. Your active providers are listed on your monthly invoices and the no-show messaging can be automated easily by including Status to the data. We are working on your request regarding the provider adds/terms. As large as your organization is, we understand an improvement would be helpful. Replied June 2024 Read More Showing 1 - 10 of 71 Reviews [See All Reviews](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/) ## DoctorConnect Popular Comparisons [Vagaro vs DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/vs/vagaro/)[Carepatron vs DoctorConnect](https://www.softwareadvice.com/medical/care-patron-profile/vs/doctorconnect/)[ClinicSense vs DoctorConnect](https://www.softwareadvice.com/medical/clinicsense-profile/vs/doctorconnect/)[Acuity Scheduling vs DoctorConnect](https://www.softwareadvice.com/medical/acuity-profile/vs/doctorconnect/)[GoReminders vs DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/vs/goreminders/)[Weave vs DoctorConnect](https://www.softwareadvice.com/compare/158992-Weave/vs/427899-doctorconnect/)[Klara vs DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/vs/klara/)[Jane vs DoctorConnect](https://www.softwareadvice.com/compare/86099-Jane-App/vs/427899-doctorconnect/) [Compare All Alternatives](https://www.softwareadvice.com/medical/doctorconnect-profile/alternatives/) ## Other Top Recommended Appointment Reminder Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1368) Recently recommended **79** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1283) Recently recommended **51** times [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) **4.5** (32) Recently recommended **20** times [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) **4.2** (33) Recently recommended **23** times Stuck Between Options? 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