DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.
DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.
The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.
Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.
Lauren from Rose Drug
It is easy to use and all the patients like it and seem to be able to communicate with us very simply.
The IT support isn't available 24 hours a day so it doesn't always get resolved when its needed only on business days.
Amanda from The Headache Center
Us not having to physically call the patients but allowing Dr. Connect to do this. If we need help we can reach out via email and someone will contact us within 1 day.
Pat from Women for Women Obstetrics & Gynecology
Employees number: 11-50 employees
Improved number of No Shows, reduced front desk tasks, patient like it & respond better, improved response to recalls, cancellations earlier so appointment can be utilized, generate more income.
Ease of use, patients very happy, no show significantly reduced, texted recalls are generating more appointments than mailed recalls. It has changed the whole dynamic of the front desk work tasks. Everything is customization-text messages, emails even voice messages. I can have different messages based on appointment type. I can send "special" messages.. eg. the item you ordered is in, the doctor is running late etc. This product can just do so much. I couldn't be happier or more satisfied.
Ivy from Bucks County Plastic Surgery and Dermatology
easy to use on all software, no issues of concern to address. Happy with product
The system is very easy to use, great support staff, always there to answer questions, very happy would recommend
Michelle from Family Medical
We love the affordability of Doctor Connect ! Couldn't be happier with the super friendly customer support of my wonderful sales Rep. Her staff training has been of great benefit to our Family Medical Practice.
Wish there was more I.T support available on Sundays . However, the issue was resolved quickly on Monday morning.