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DoctorConnect vs TablesReady

DoctorConnect vs TablesReady

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Overall Rating
4.8 (70)
4.7 (66)
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.8 / 5
4.7 / 5
Functionality
4.7 / 5
4.7 / 5
Last Review Written
August 15, 2024
October 29, 2024
Pros/Cons
  • Pros

  • WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.
  • Couldn't be happier with the super friendly customer support of my wonderful sales Rep. Her staff training has been of great benefit to our Family Medical Practice.
  • The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.
  • Cons

  • We have been with DoctorConnect for many many years. We even tried another reminder system that was included in our EHR but it was terrible.
  • It's sometimes confusing to the patients on who is actually calling them.
  • So why put a cancellation clause in the contract. Very unhappy with [SENSITIVE CONTENT], the customer service account representative.
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  • Pros

  • Very happy and the perfect tool we were looking for in managing communication with customers.
  • TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building.
  • This is a great solution for managing lines. We needed a solution and are very happy with how simple it was to implement and use.
  • Cons

  • It was stressful for staff and customers were often upset with our system but we didn't have any other option.
  • We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.
  • Sometimes the website buffers a little long because of the multiple users but that’s my only complaint.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos