DocVilla

RATING:

5.0

(14)

About DocVilla

DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Records), EMR (Electronic Medical Records), Telemedicine, Electronic Prescriptions (eRx), EPCS (Electronic Prescribing of Controlled Substances), DPC or Direct Primary Care, Medical Inventory Management, white labeled Patient Engagement Portal (Patient Scheduling/Payments/e-signs), Electronic Billing (Credit Card Processing and RCM), Speech to Text, Lab integration, Analytics and Reports, Reminder notifications to patient via Email, SMS and Calls, Electronic Fax, Insurance eligibility checks and claim submissions, electronic consent form signing, and a lot more. Patients can schedule appointments, view invoices, make payments, view their charts, s...

DocVilla Pricing

DocVilla platform offers ala-carte of services at different prices. Please check out https://docvilla.com/plans-and-pricing/

Starting price: 

$200.00 per month

Free trial: 

Available

Free version: 

Available

MA notes with AI enable Speech to Text
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DocVilla Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for DocVilla

1 - 5 of 14 Reviews

User Profile

Sneh

Verified reviewer

Medical Practice, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Customizable and easy to use

PROS

It’s very intuitive and has 100% uptime and accessible from home and office

CONS

Nothing in my mind. They develop whatever we need.

Kayla

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

It actually works

PROS

When Docvilla says their software does something. It actually does it.

CONS

Their software is written mainly for medical practices. Our psychiatric practice has had to be flexible in some areas to account for this.

Vendor Response

Hi Kayla, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing. DocVilla is favored by a diverse range of specialties such as primary care, psychiatry, pediatrics, gastroenterology, obesity/bariatrics, occupational medicine, and Direct Primary Care (DPC), among others. Specifically for psychiatry, we offer specialized templates and screening tools including DSM V, PHQ9, GAD7, ADHD, ZUNG, psych evaluations, and substance use assessments As a comprehensive solution, we understand that not every feature may be applicable to every practice setting. We deeply value your decision to choose DocVilla and are committed to continually enhancing our services based on the feedback we receive from practices like yours Thank you!

Replied May 2024

Rose

Mental Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

DocVilla has helped our practice get back to normal!

See above. I genuinely enjoy the system and believe we have made the right choice. DocVilla needs to promote themselves more to the mental health/psychiatric community.

PROS

I wanted to take a moment to express our satisfaction with DocVilla's all-in-one system. Since adopting it, we've been consistently impressed with its performance and functionality. Following the merger that led to the transition from Kareo to Tebra, we experienced some disappointment with the new platform. However, DocVilla has surpassed our expectations, delivering on its promise's in a way that truly benefits our practice. The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively. Moreover, its seamless claim submission process has streamlined our administrative tasks, saving us time and effort. Perhaps most importantly, DocVilla's patient payment and ERA processing capabilities have been a game-changer for us. The system not only facilitates smooth transactions but also enhances the overall patient experience, which is essential for maintaining satisfaction and loyalty. In light of our positive experience with DocVilla, we're confident in our decision to rely on this platform for the long term. We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.

CONS

I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error. When this happens patients get confused.

Reasons for switching to DocVilla

See above. Opus was terrible, they use all third party companies for claims, telehealth, patient payments, and do not have messaging. They tote that texting patients is against hippa.

Vendor Response

Hi Rose, Thank you so much for your positive feedback and for choosing DocVilla for your comprehensive EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. Whenever you update/cancel an appointment, patients automatically receive an email notification about the change. You can also send secure, HIPAA-compliant messages directly through the patient portal. DocVilla will alert patients via email that their doctor has sent a secure message, prompting them to log in to the patient portal to read it. For patients who haven't set up a patient portal account, you can text them directly on their mobile phones, ensuring to only include non-PHI data. Please be cautious with direct emails to patients, as using common free email services like Yahoo, AOL, and Gmail could pose HIPAA violations due to potential data harvesting or the risk of sending emails to incorrect address. Thank you!

Replied May 2024

Jeremy

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Fabulous Customer Service

PROS

Compared to other systems we've used DocVilla is miles ahead of any of the competition when it comes to customer support.

CONS

We are a small psych practice. The system works great but some decisions have been made for features that don't fit the best with our needs but fit better for larger practices.

Reasons for switching to DocVilla

They failed to provide proper billing support and cost us a huge sum of money.

Vendor Response

Hi Jeremy, Thank you so much for your positive feedback and for entrusting DocVilla with your EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing needs. DocVilla is utilized by a wide range of healthcare providers from solo practitioners to small, medium, and large-sized practices. As a comprehensive solution for any practice, it's understandable that not all features may be applicable or relevant to every practice setting. We truly appreciate your choice to use DocVilla and your confidence in our platform. We look forward to continuing to serve your practice's needs and to further enhance our services based on the valuable feedback we receive. Thank you!

Replied May 2024

Spencer

Mental Health Care, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

DocVilla Review

PROS

I like the ease of use in being able to communicate with clients over the messaging app.

CONS

Having to see old notes can be cumbersome but not overwhelming.

Vendor Response

Hi Spencer, Thank you so much for your positive feedback and for choosing DocVilla for your EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. We're glad you are utilizing features like viewing old notes by clicking on "See Patient's Past Encounters," accessing patient's PMH directly from a chart, and Importing previous notes into your current chart. We truly appreciate your trust in our platform and are committed to continuing to support your practice's needs. We look forward to enhancing our services further based on the valuable feedback we receive from you. Thank you!

Replied May 2024