--- title: "DocVilla Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DocVilla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DocVilla is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/docvilla-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Family Practice Electronic Medical Records Software](https://www.softwareadvice.com/medical/family-practice-software-comparison/) / [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) / DocVilla Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/docvilla-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/docvilla-profile/alternatives/) # DocVilla User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 74 ### Secondary ratings - Ease of use: 5.0/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 5.0/5 ### Rating distribution - 5 stars: 72 reviews (97%) - 4 stars: 2 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Best thing about DocVilla is that it is all in one platform (includes EHR, billing, scheduling, patient portal, and eRx). - Honestly, I think DocVilla is a good platform for clinics and hospitals. As it makes patient communication and management easier with use of modern features. - A great tool for managing documents across a company in a very organized manner and allows easy access. ## DocVilla customer reviews Showing reviews 1-25 of 74 (page 1). ### All in one platform for all your requirements - DocVilla. - Overall rating: 5/5 - Reviewer: Yatra P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Honestly, I think DocVilla is a good platform for clinics and hospitals. As it makes patient communication and management easier with use of modern features. DocVilla makes virtual care secure, safe and effortless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is first-timer friendly (very easy to understand). Best thing about DocVilla is that it is all in one platform (includes EHR, billing, scheduling, patient portal, and eRx). As a student nurse i prioritize patient security and this platform takes security very seriously which i love. Patient charting, notes and records are very easy to make and understand. It has good modern features (cloud-based, e-prescription, reminders, telemedicine) that's why good value for money. #### Cons There is limitation when comes to template customization. It is cloud-based which means you need a really good, stable and secure internet connection. It is little bit slow when switching multiple tabs, pages and sections. --- ### Best Affordable All in One cloud based EHR EMR Practice Management software - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend DocVilla EHR to any medical practice looking for all in one comprehensive EMR software. It’s cloud based so you can open it even from your iPad while you are traveling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, comprehensive all in one EHR. Excellent customer service. Has got EMR, Patient portal, billing, eRx, practice management and everything in one place. #### Cons It took us sometime to learn the EHR, but their customer service is excellent and really helped us and were available. So no issues over there. #### Reasons for switching to DocVilla Tebra lacked customer service and was giving technical issues. --- ### Great application - Overall rating: 4/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that I really like this application.I thought it was user friendly for the administrative staff.Maybe if there is more customization, it would be better for the older generation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the value for your moneu and security most of all, I liked the fact that it was easy to use.And the patients can use it easily too #### Cons The part I like the least is that sometimes the patients got confused.And especially the older generation, it wasn't easy for them to navigate through --- ### Best EHR software for Mental Health and Medical Practices - Overall rating: 5/5 - Reviewer: Kraig P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend DocVilla to any medical practice. We have a multi-specialty multi-provider mental health and medical practice for which we use DocVilla. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use. All the features are there. Excellent customer service. DocVilla is definitely the best cloud based EHR software that we have seen and vetted so far. #### Cons Nothing. It took us some time to learn the system. But it’s very powerful platform with a lot of features built in one single software. #### Reasons for switching to DocVilla Simple practice did not have enough features that we needed to run our practice. --- ### Amazing Value for the investment - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. “It’s a pleasure to work with the DocVilla team. They are very knowledgeable, helpful and directing you with any customization that is needed.” #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This EHR platform is highly convenient and user-friendly. Its cloud-based, web-accessible design allows seamless access from any device, which has been particularly appreciated by our physicians. The flexibility and ease of use significantly enhance workflow efficiency. #### Cons Occasional system lag during peak hours. Limited third-party integrations. But does not hinder my day to day operations #### Reasons for switching to DocVilla Price and features. Also our contract was about to expire and we were looking at alternatives. --- ### Best EHR I have ever encountered - Overall rating: 5/5 - Reviewer: Randall G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied, compared to previous EHRs I have used, this is beyond what I anticipated in the best ways possible. Other EHRs are like programs for children in comparison. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support is outstanding. They are extremely responsive and they do a lot to make sure the user is satisfied and taken care of. #### Cons No cons that I can detect, the team is very responsive and positive to work with and they make me feel valued by how quickly they respond. #### Reasons for choosing DocVilla DocVilla was more responsive to my inquiry, they gave me multiple dates to give me demos, they showed me thoroughly their products usefulness and after the demo, I saw no reason to pursue another option. #### Reasons for switching to DocVilla It was inefficient for our needs and we quickly realized the scalability simply was not present. --- ### Best Cloud based EHR - Overall rating: 5/5 - Reviewer: Erica C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the experience and will recommend it to all my colleagues and new providers starting a medical practice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one complete package from designing the EMR, logos, marketing and website design. The support staff is amazing and very patient and helpful. Please highly consider them when you are starting your practice. They take the worry out of everything. #### Cons There are no Cons. Its a perfect all in one EMR #### Reasons for choosing DocVilla DocVilla is is only one that is all in one EHR an very easy to use. The support staff is unmatchable. #### Reasons for switching to DocVilla EClinical works was clunky and hard to navigate --- ### DocVilla is the BEST cloud based EHR. - Overall rating: 5/5 - Reviewer: Opal L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use since everything is on one platform. Excellent customer service with quick response time. #### Cons No cons. It's the best EHR I've ever used. It has all the current features that I need for my practice. #### Reasons for choosing DocVilla DocVilla had better reviews and cost was better also. #### Reasons for switching to DocVilla High cost as well as cumbersome system.. --- ### All in one EHR! 100% Recommended! - Overall rating: 5/5 - Reviewer: Andree L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all, my experience with DocVilla are great and I have not encounter any problem with them. They make sure that all of my concerns are solved swiftly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DocVilla's interface are very easy to use and all of the things you need in EHR are there. It makes your work very easy and efficient. They are also very helpful in answering all of our inquiries and they really took the time to guide us. #### Cons I have not encountered any problems with DocVilla. They make sure to cater all of our problems and concerns. They are quick #### Reasons for switching to DocVilla Their system kinda have downtime and glitches --- ### Docvilla Review - Overall rating: 5/5 - Reviewer: Victoria P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing! Very organized ! Billing is great, easy to use, excited to chart. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Organization, easy to use, affordable, and great customer service. #### Cons There are no cons, its perfect software, easy to use. #### Reasons for switching to DocVilla unorganized, not easy to use, and things are not all in the same place. #### Vendor response Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied April 2025 --- ### Easy to use and great training! - Overall rating: 5/5 - Reviewer: Cassaundra G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Raj has been a great trainer so far! Very patient! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, great features & great training! #### Cons Nothing! Very user friendly, great features & great training! #### Reasons for switching to DocVilla not user friendly, have to switch from multiple screens for one pt #### Vendor response Dear Cassie, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied December 2024 --- ### Best cloud-based EHR ever! - Overall rating: 5/5 - Reviewer: Ashley K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend this EHR to any medical provider no matter the specialty. It has been great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, comprehensive, cloud based, easy to access support EVERYTHING YOU NEED IS RIGHT HERE!!! #### Cons No cons. Everything is in one place. Great support and supreme customer service. Fast response times --- ### dockin rockin - Overall rating: 5/5 - Reviewer: MEGHAN A. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered my over experience was quite pleasant it makes my job easier everyday and my coworkers day as well they all like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is very user friendly even if you have no experience with it you can navigate your way around and figure it out. #### Cons the one thing that i did not like about docvilla was sometimes it would lag or slow down and not save the information. --- ### Best cloud based EMR - Overall rating: 5/5 - Reviewer: Saikat D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent and knowledgeable technology team to help with integrations with 3rd party softwares #### Cons Nothing...it's a wonderful cloud based EMR which doctors love --- ### Aspire Health - Overall rating: 5/5 - Reviewer: Muhammad F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use This EMR does everything you need #### Cons None so far Have been using it for 6months #### Vendor response Hi Muhammad, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied November 2024 --- ### All-IN-ONE cloud based EHR - Overall rating: 5/5 - Reviewer: Vishakha G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing experience working with their team. Very professional and timely implementation for the medical practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, cloud-based, customizable for medical practices. Multi-Specialty EHR. Excellent customer service and engineering for anything that we need for our medical practices. #### Cons DocVilla does not have any cons. I love and recommend it for any medical practice. #### Vendor response Hi Vishakha, Thank you so much for your positive feedback and for entrusting https://www.DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied November 2024 --- ### Mental Health Therapist Review - Overall rating: 5/5 - Reviewer: Nicole O. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using DocVilla for approximately 1 month and I can say it's very user friendly. There are also a ton of tutorials I can watch if I'm not sure how to do something. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros As a new therapist, DocVilla has made scheduling simple. If a client discusses medication management in session, I can easily schedule an appointment with one of our psychiatrists and vice versa. I love that I can join video conferences directly as well as complete my charting and case notes all in one spot. I'm sure there are many features I haven't discovered yet as a new user. I like that I can record sessions for discussions during clinical supervision. #### Cons I am a new user, so maybe this is possible. But I wish there were a chat option available during video conferences. I could easily add links to resources for my clients there. That would be a bit more convenient for me than screen sharing. #### Vendor response Hi Nicole, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Additionally, you have the capability to communicate with your patients in real-time during consultations. You can send messages directly to the patient portal or via text/SMS. This ensures all chat is logged and documented for HIPAA compliance and audits. Since DocVilla is browser-based, you can manage video calls in one tab while charting and messaging in another, ensuring seamless communication and efficiency. Thank you once again for your trust in DocVilla. Regards, DocVilla team Replied June 2024 --- ### DocVilla is the best EMR - Overall rating: 5/5 - Reviewer: Reshma M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome and fabulous Customer service is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its super user friendly and customizable EMR for my medical practice needs #### Cons I highly recommed https://docvilla.com to any medical practice #### Vendor response Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied July 2024 --- ### Super customizable - Overall rating: 5/5 - Reviewer: Smiita S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent so far ! Highly recommended for anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use and partner with DocVilla for various medical practices across the nation. It’s offers us a white labeled and customized solution and has everything we need. #### Cons Nothing. It’s an excellent and super customizable software #### Vendor response Hi Smiita, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied June 2024 --- ### Highly recommended EMR system - Overall rating: 5/5 - Reviewer: Courtni W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since I started using docvilla, It has been a simple process and I love how responsive they are. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very simple to use and always available on all my machines. #### Cons I love all of it. No complaints so far. #### Vendor response Hi Courtni, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied June 2024 --- ### Works great and has everything - Overall rating: 5/5 - Reviewer: Anjali P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable. #### Cons Nothing comes in my mind. I am happy with them and recommend them. #### Vendor response Hi Anjali, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied June 2024 --- ### Secure hipaa compliant EMR - Overall rating: 5/5 - Reviewer: Manish P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am senior IT consultant and help medical practices choose the right software. I refer DocVilla to any practice looking for all in one software and at the same time need secure and fast software. They use AWS and Google cloud. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have an excellent team of developers who really care about their customers and cyber security. The doctors and staff love DocVilla #### Cons Nothing at all. This is excellent product and I would recommend and refer it to any practice #### Vendor response Thank you so much for your positive feedback and for entrusting https://DocVilla.com with your comprehensive healthcare needs including EMR/EHR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied July 2024 --- ### It actually works - Overall rating: 5/5 - Reviewer: Kayla C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When Docvilla says their software does something. It actually does it. #### Cons Their software is written mainly for medical practices. Our psychiatric practice has had to be flexible in some areas to account for this. #### Vendor response Hi Kayla, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, task management, patient reminder notifications, and insurance billing. DocVilla is favored by a diverse range of specialties such as primary care, psychiatry, pediatrics, gastroenterology, obesity/bariatrics, occupational medicine, and Direct Primary Care (DPC), among others. Specifically for psychiatry, we offer specialized templates and screening tools including DSM V, PHQ9, GAD7, ADHD, ZUNG, psych evaluations, and substance use assessments As a comprehensive solution, we understand that not every feature may be applicable to every practice setting. We deeply value your decision to choose DocVilla and are committed to continually enhancing our services based on the feedback we receive from practices like yours Thank you! Replied May 2024 --- ### DocVilla Provides a Great Service - Overall rating: 5/5 - Reviewer: Julia S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is readily available. They take our requests for changes which makes Docvilla very personalized! #### Cons That our company didn't hear about it sooner. #### Vendor response Hi Julia, Thank you so much for your positive feedback and for entrusting DocVilla with your comprehensive healthcare needs including EMR, telehealth, patient portal, consent form signing, messaging, eFax, eRx, EPCS (Controlled Substances), practice management, inventory management, task management, patient reminder notifications, and insurance billing (RCM). Thank you for your trust in us. We look forward to continuing to support your practice's needs. Thank you! Replied May 2024 --- ### DocVilla Rocks - Overall rating: 5/5 - Reviewer: Stacey M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very user friendly and easy to learn. Easy platform for patients as well. #### Cons The number of steps required to complete the billing process. #### Reasons for switching to DocVilla See comment above. That sums up the previous experience. #### Vendor response Hi Stacey, Thank you so much for your positive feedback and for choosing DocVilla for your comprehensive EMR, telehealth, patient portal, messaging/SMS, eFax, eRx, EPCS, practice management, task management, patient reminder notifications, and insurance billing needs. Regarding billing, the CMS 1500 form within DocVilla is designed to auto-populate based on the details provided during consult, such as ICD-10 codes, CPT codes, Place of Service, Billing Provider, Rendering Provider, and patient details. If any information is missing, DocVilla will prompt you to complete these details before submitting the claim to avoid claim rejection. Additionally, our intelligent AI-enabled rule engine reviews the claim details to highlight potential issues and recommend optimal combinations of ICD codes, CPT codes, and modifiers to maximize your billing efficiency. We truly appreciate your trust in our platform and are committed to continuing to support your practice's needs. Thank you! Replied May 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/docvilla-profile/reviews/?page=2) --- DocVilla Reviews, Pros and Cons - 2026 Software Advice