I have been using DOX EMR for over four years. Dox has helped me meet all the standards and measures to obtain the Government stimulus for the last three years, since it has been available. I am very pleased with the service and expertise working with DOX. They’ve surpassed all of my expectations in quality and customer service!

No complaints. The system works well, as described in the sales demonstration.

I did like how this program would systemically separate the H&P for ease of use and flow. Also, combining the codes with the diagnosis is key.

I don't know specific suggestions about how DOX can improve it's software but I feel like where I practice, it is very EPIC heavy. So if there was a way to advertise more or show more flare to the Podiatric community, I feel that would benefit the company and give the doctors more/better options

The thing I like best is the power off button. This program is poorly-designed.

This program is very slow and bumps us out randomly while writing notes. It freezes two to three times per week. Customer service is basically non-existent, and notes are not thorough. Front office has been difficult for my staff with scheduling - again very slow as there is only 1 server. My billing company has been pleading with me to switch to another EMR, as they say it's the most difficult program they have had to deal with.

It used to be cutting edge.

It has not kept pace with others; it's now outdated and has terrible customer support. They are focused on new customers rather than support of their current customers.