--- title: "Doxy.me Software Reviews, Demo & Pricing - 2026" description: "Review of Doxy.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/doxy-me-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / Doxy.me Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)[Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) # Doxy.me Review From $35-$50/month Free version Free trial 4 plans Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Doxy.me 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) FrontRunner 2026 Pricing Starting at $35.00 flat rate per month ### About Doxy.me Doxy.me is a telemedicine platform designed to provide a secure solution for healthcare providers and clinics. The platform focuses on facilitating remote medical consultations and patient care through online interactions. It aims to streamline the telemedicine process by offering user-friendly features accessible in major desktop and mobile browsers without requiring any downloads or installations. The key features of Doxy.me include clinic-optimized workflows that empower providers and their teams to deliver better care efficiently. These workflows are designed to adapt to various clinical scenarios and enhance the overall patient experience. It prioritizes security by being fully HIPAA and GDPR compliant, SOC2 certified, and encrypted end-to-end. Additionally, it ensures enterprise-grade security measures, meeting worldwide requirements, including HIPAA, GDPR, PHIPA, PIPEDA and HITECH compliance. Doxy.me emphasizes empowering clinics to leverage telemedicine effectively within their organizations, showcasing the potential benefits of embracing virtual care. The platform offers users a seamless and impactful telemedicine experience, allowing them to experience the advantages of... integrating digital healthcare solutions into their practices. Additionally, with a range of features geared towards enhancing clinical workflows, it encourages clinics to explore the possibilities and benefits of telemedicine for improved patient care and operational efficiency. Doxy.me offers custom branding solutions, allowing organizations to maintain their image. The platform includes a dedicated landing page feature with custom branding to enhance the patient experience. Additionally, analytics tools are available to track usage, monitor trends and identify improvement opportunities. Doxy.me facilitates patient transfers within the platform, allowing users to move patients from one waiting room to another. This feature replicates an in-office experience, accommodating workflows for patients seeing multiple providers or assistants in one visit. Additionally, the platform provides personalized subdomains for clinics, peer-to-peer meeting capabilities for internal communication, and room access sharing among clinicians. Users can benefit from admin capabilities to manage their clinic accounts efficiently, including adding/removing users, setting waiting room content, and more. Priority customer support is offered to paying clients, ensuring quick resolution of any issues. Additionally, Doxy.me emphasizes features such as seamless live chat capabilities, efficient patient queue management, high-quality video and audio and waiting room customization. Doxy.me stands out for its compatibility with popular browsers, eliminating the need for downloads or installations for both providers and patients. The platform's ease of use is supported by a Clemson University study, which recognized it as the simplest telemedicine solution. Additionally, it offers mobile-friendly access and free usage to encourage healthcare providers to leverage its services without financial barriers. Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## Doxy.me User Interface ## Popular Doxy.me Alternatives Main Product Doxy.me 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(969)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(534)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $54.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price ## Doxy.me Pros and Cons We analyzed 1,227 verified reviews for Doxy.me to find out what actual users really think. Select to learn more Intuitive For All Users The platform is designed for simplicity, with a user-friendly interface that makes setup and navigation easy for both providers and clients. Even those with little technical experience find it straightforward to use without extra training. Enabling Client-Centered Care Doxy.me helps providers connect with clients easily, offering HIPAA-compliant, secure sessions that are accessible for all, including those with limited tech skills or mobility. Clients find it simple to join sessions from any device, making it easier to maintain care and support remotely. Affordable And Flexible Options Doxy.me offers a robust free version with essential features, making it accessible for small practices and those with limited budgets. Upgrades are affordable and can be used as needed, providing good value for both new and growing practices. Occasional Connectivity Disruptions Some users encounter unpredictable connection problems, such as dropped calls or difficulty joining sessions. These issues may require restarting the browser or device and can be frustrating for both providers and clients. Sensitive To Internet Strength Doxy.me requires a stable, high-speed internet connection for optimal performance. Users in rural or low-bandwidth areas often experience lag, dropped calls, or poor video quality, which can disrupt sessions. Inconsistent Video Performance Video calls can be affected by glitches, dropped connections, or unclear visuals, especially if users have camera or device issues. Audio and video may not always sync, and some users report difficulty maintaining a stable video feed. ## Doxy.me Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - Breach Insurance - Browser Notifications - Email Support - End-to-End Encryption - GDPR and PIPEDA/PHIPA Requirements - Marketing Materials - Meeting History - Meets HIPAA - No Patient Data Stored - Online Help Pages Read More Professional $35.00 flat rate, per month Plan includes: - All Free Plan Features + Text and Email Invites Sent via Doxy.Me - Audio Calls - Edit Waiting Room - File Transfer - Group Calling Screen Share - HD Video - On-Demand Chat Support - Payments - Photo Capture - Room Passcode Read More Clinic $50.00 flat rate, per month Plan includes: - Admin Controls - All Professional Plan Features + Personalized Subdomain - Custom BAA - Customized Branding - Custom Security Review - Room Access Control - Shared Rooms - Simultaneous Calls - Teleconsent Form - Transfer Patient Enterprise Pricing available upon request Plan includes: - All the Benefits of Clinic + Onboarding Team - Dedicated Customer Success Manager - Five Customized Teleconsent Forms - Free Support Staff Licenses - Group Discounts - Monthly Usage Report - Security Review - Single Sign-on Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Doxy.me Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of Doxy.me Activity Dashboard Alerts/Notifications API Appointment Scheduling Chat/Messaging Compliance Management Customizable Branding Document Management Electronic Payments Email Reminders File Sharing For Medical Purposes Live Chat Monitoring One-to-One Messaging Reminders Remote Treatment Planning Reporting & Statistics Scheduling Third-Party Integrations Two-Way Audio & Video Virtual Waiting Room Workflow Management ## Doxy.me Integrations Cloudflare Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ## Doxy.me User Reviews ## Doxy.me customer ratings - Overall rating: 4.6/5 - Total reviews: 1,227 ### Rating distribution - 5 stars: 847 reviews (69%) - 4 stars: 307 reviews (25%) - 3 stars: 45 reviews (4%) - 2 stars: 15 reviews (1%) - 1 star: 13 reviews (1%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- ### Love new features! - Overall rating: 5/5 - Reviewer: Angelika V. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues. #### Cons There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites. --- ### A tremendous help to my psychology practice - Overall rating: 5/5 - Reviewer: Stephen F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients. #### Cons I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms. #### Reasons for choosing Doxy.me I had more faith in and gave more credibility to the commitment to maintaining pastient privacy and data security --- ### Doxy .ME Review - Overall rating: 4/5 - Reviewer: Elizabeth P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room. #### Cons Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago. #### Reasons for choosing Doxy.me It was free and simple to set-up on my end #### Reasons for switching to Doxy.me HIPAA compliant Free to use No downloads --- ### Free telehealth video platform - Overall rating: 4/5 - Reviewer: Elizabeth P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a really great way to start in HIPAA compliant telehealth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love that it was free, there was no downloads required, and that I had a waiting room #### Cons Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it #### Reasons for choosing Doxy.me I would’ve had to pay or not have the HIPAA compliant version, so choosing Doxy for free was an easy choice --- ### Doxy Review - Overall rating: 4/5 - Reviewer: Shirita C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Doxy has met my needs. I especially value the telehealth tools when working with my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My ability to screen share with my clients while in session. #### Cons Sometimes the video quality is poor, or it freezes up #### Reasons for switching to Doxy.me Service was not always reliable. I had a lot of dropped video calls. --- ### Excellent product for solo private practice - Overall rating: 5/5 - Reviewer: Shea G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me. #### Cons It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise. --- ### Highly Recommend Doxy.me for Telehealth - Overall rating: 5/5 - Reviewer: Pam E. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using Doxy.me for probably 15 years. It's the first telehealth platform I started with, so I'm a bit biased in that regard. Having said that, however, whenever I have needed answers to questions, or had any problems with connectivity, etc., the customer support is outstanding, timely responsivieness, and accurate. I started out using it for free, but now I pay for the added features that are worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is HIPAA compliant and secure end to end. It's very easy to use and has a lot of features. It's hard to say what I like most because all the features are approprite and easy to use. I guess ease of use is the main thing, and it's not expensive. #### Cons Well, a lot has changed and new functionality has been added. I can see groups of people at once now, I can upload files, and a whole lot of other features I may or may not use, but I'm glad they're there. --- ### The reliable Doxy.me - Overall rating: 5/5 - Reviewer: Barbara C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it suits me and my clients very well! My clients actually feel more secure when I connect with them via Doxy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Doxy.me is reliable, private and secure, and easy to use. It's HIPPA compliant. Doxy.me is a great value for the price! Customer support is very helpful! #### Cons Nothing I can think of right now. Over time the ease of use has become better and better. Support videos have been helpful in this regard. #### Reasons for choosing Doxy.me Doxy.me is more secure and HIPPA compliant --- ### Does what it says on the tin! - Overall rating: 5/5 - Reviewer: Barbara K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. Great platform for 1:1 consultations. Updates reload very rapidly. Almost every client has found it super-easy to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Secure, reliable and easy for patients to use, especially as the link is unique to the practitioner so always the same. Almost always good transmission of both audio and video. #### Cons The name has less than ideal connotations in some cultural groups. Other than that, I have no complaints. --- ### Very good site for a small therapy business. - Overall rating: 5/5 - Reviewer: Maria S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each. #### Cons Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes. --- Showing 1 - 10 of 1227 Reviews [See All Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) ## Doxy.me Popular Comparisons [Mend vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/mend/)[Carepatron vs Doxy.me](https://www.softwareadvice.com/medical/care-patron-profile/vs/doxy-me/)[TherapyNotes, LLC vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/therapynotes/)[Jane vs Doxy.me](https://www.softwareadvice.com/compare/85649-doxy-me/vs/86099-Jane-App/)[DocVilla vs Doxy.me](https://www.softwareadvice.com/medical/docvilla-profile/vs/doxy-me/)[Tebra vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/kareo/)[Teladoc Health vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/teladoc/)[athenaOne vs Doxy.me](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/doxy-me/)[Zanda vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/power-diary/)[Healthie vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/healthie/)[SimplePractice vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/)[CharmHealth vs Doxy.me](https://www.softwareadvice.com/medical/charmehr-profile/vs/doxy-me/)[TheraNest vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/theranest/) [Compare All Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **14** times [AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) **3.0** (1) Recently recommended **9** times [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) **4.8** (26) Recently recommended **8** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **5** times Stuck Between Options? 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