---
title: "Doxy.me Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Doxy.me. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Doxy.me is a good fit for you!"
source_url: "https://www.softwareadvice.com/medical/doxy-me-profile/reviews/"
page_type: "reviews"
language: "en"
---

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[Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/)

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Doxy.me Reviews

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[Overview](https://www.softwareadvice.com/telemedicine/doxy-me-profile/)

Reviews

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# Doxy.me User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 1,227

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.5/5
- Value for money: 4.8/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 847 reviews (69%)
- 4 stars: 307 reviews (25%)
- 3 stars: 45 reviews (4%)
- 2 stars: 15 reviews (1%)
- 1 star: 13 reviews (1%)

### Most mentioned pros

- With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me.
- That it's reliable and will allow me to use my biolateral music to aide in the healing process.
- The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents.

### Most mentioned cons

- Poor connections, cutting out, freezing, needing to restart calls to help mitigate that.
- sometimes it giltches, and everytime i start a call there is feedback that takes about 30 seconds to even out.
- Connection sometimes fail if client is not using a laptop and/or reliable internet connection.

## Doxy.me customer reviews

Showing reviews 1-25 of 1,227 (page 1).

### Love new features!

- Overall rating: 5/5
- Reviewer: Angelika V.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues.

#### Cons

There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites.

---

### A tremendous help to my psychology practice

- Overall rating: 5/5
- Reviewer: Stephen F.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients.

#### Cons

I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms.

#### Reasons for choosing Doxy.me

I had more faith in and gave more credibility to the commitment to maintaining pastient privacy and data security

---

### Doxy .ME Review

- Overall rating: 4/5
- Reviewer: Elizabeth P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room.

#### Cons

Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago.

#### Reasons for choosing Doxy.me

It was free and simple to set-up on my end

#### Reasons for switching to Doxy.me

HIPAA compliant Free to use No downloads

---

### Free telehealth video platform

- Overall rating: 4/5
- Reviewer: Elizabeth P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was a really great way to start in HIPAA compliant telehealth

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I love that it was free, there was no downloads required, and that I had a waiting room

#### Cons

Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it

#### Reasons for choosing Doxy.me

I would’ve had to pay or not have the HIPAA compliant version, so choosing Doxy for free was an easy choice

---

### Excellent product for solo private practice

- Overall rating: 5/5
- Reviewer: Shea G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me.

#### Cons

It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise.

---

### Highly Recommend Doxy.me for Telehealth

- Overall rating: 5/5
- Reviewer: Pam E.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

I've been using Doxy.me for probably 15 years. It's the first telehealth platform I started with, so I'm a bit biased in that regard. Having said that, however, whenever I have needed answers to questions, or had any problems with connectivity, etc., the customer support is outstanding, timely responsivieness, and accurate. I started out using it for free, but now I pay for the added features that are worth it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is HIPAA compliant and secure end to end. It's very easy to use and has a lot of features. It's hard to say what I like most because all the features are approprite and easy to use. I guess ease of use is the main thing, and it's not expensive.

#### Cons

Well, a lot has changed and new functionality has been added. I can see groups of people at once now, I can upload files, and a whole lot of other features I may or may not use, but I'm glad they're there.

---

### The reliable Doxy.me

- Overall rating: 5/5
- Reviewer: Barbara C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall it suits me and my clients very well! My clients actually feel more secure when I connect with them via Doxy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that Doxy.me is reliable, private and secure, and easy to use. It's HIPPA compliant. Doxy.me is a great value for the price! Customer support is very helpful!

#### Cons

Nothing I can think of right now. Over time the ease of use has become better and better. Support videos have been helpful in this regard.

#### Reasons for choosing Doxy.me

Doxy.me is more secure and HIPPA compliant

---

### Does what it says on the tin!

- Overall rating: 5/5
- Reviewer: Barbara K.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Excellent. Great platform for 1:1 consultations. Updates reload very rapidly. Almost every client has found it super-easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Secure, reliable and easy for patients to use, especially as the link is unique to the practitioner so always the same. Almost always good transmission of both audio and video.

#### Cons

The name has less than ideal connotations in some cultural groups. Other than that, I have no complaints.

---

### Doxy is Perfect!

- Overall rating: 5/5
- Reviewer: Pam A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Very positive and I have encouraged my colleagues to use it as well. I have gotten thank yous from my interns who use it and they all like it a great deal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I can manage my waiting room, send messages, the video is always stable. It's so easy to use. Also, sharing the Doxy link is super easy and I have options about how to share it and I can make the link unique or use the same one each time. Thank you so much!

#### Cons

I can't think of a thing at all. Please keep doing what you are doing. I am not sure what else to say I have to type 100 characters minimum. lol!

---

### Very good site for a small therapy business.

- Overall rating: 5/5
- Reviewer: Maria S.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each.

#### Cons

Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes.

---

### Doxy Review

- Overall rating: 4/5
- Reviewer: Shirita C.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Doxy has met my needs. I especially value the telehealth tools when working with my clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

My ability to screen share with my clients while in session.

#### Cons

Sometimes the video quality is poor, or it freezes up

#### Reasons for switching to Doxy.me

Service was not always reliable. I had a lot of dropped video calls.

---

### Doxy.me is the only telehealth/teletherapy tool for me!

- Overall rating: 5/5
- Reviewer: Vickie S.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

#### Cons

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

#### Reasons for choosing Doxy.me

The main reasons I chose Doxy are the static address, ease of use, and reliability.

#### Reasons for switching to Doxy.me

I first switched because I became aware that Doxy provides a static address, which allows my patients to bookmark and easily return to Doxy every week. All the other features and bonuses are why I stay.

---

### Doxy.me is the premium platform for virtual therapy

- Overall rating: 5/5
- Reviewer: Carla M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I really appreciate it. It was there when I needed to pivot during Covid. Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced right

#### Cons

Have had a few difficulties regarding my subscription not being accurate but got them resolved with help

---

### Doxy.Me ease of use & reliable

- Overall rating: 5/5
- Reviewer: Lucille L.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

Excellent. reliable, very user friendly; never had a problem with it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is especially easy to share screens with my patients (e.g. when I want to show patient how to google search something), the patient sees everything I see, without me needing to do any extra clicks.

#### Cons

I can't think of anything; I like everything about it.

---

### Secure and Professional Platform

- Overall rating: 4/5
- Reviewer: Alyssa D.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience was a net positive despite minor issues. I continued to use the platform for a long time due to the dependability.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I love the user ease on both ends - client and clinician. The platform can be utilized on any device without any major setup or difficulty. I also love the secure nature of the platform.

#### Cons

Connectivity issues and buffering were common. There were also some issues when connecting headphones or listening devices.

---

### Maggie's Counsellor experience

- Overall rating: 5/5
- Reviewer: Maggie P.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients. Easy to use and for my clients to easily access.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I find the service really easy to use and it is always reliable. Secure service, paramount for my clients.

#### Cons

On the rare occasion connectivity dropped, however I feel this is not a Doxy.me issue.

---

### Great Platform

- Overall rating: 5/5
- Reviewer: Susan A.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

I use Doxy.me regularly to connect with my overseas clients and find it easy and great to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

An easy reliable platform to use, keeping patient confidentiality

#### Cons

nothing has been a problem so far while using Doxy.me

---

### Recommend Doxy.me without reservation

- Overall rating: 5/5
- Reviewer: Stephen B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

It just works, and my clients report the same. GOOD JOB! And thanks. I've used both the free version and premium version. Premium offers online sessions with two clients, e.g., a couple, in two different sites, e.g., work places during their breaks. It's always reliable, always user friendly, and HIPPA compliant.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Doxy.me is a HIPPA compliant user friendly, reliable application for telehealth.

#### Cons

No complaints. I guess if the premium version were free, that would be even better!

---

### Affordable, efficient, Hipaa compliant

- Overall rating: 4/5
- Reviewer: Allandra-Marie M.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall I have had a very positive experience and the fact that I'm able to get this quality for free is priceless.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked that this platform provided the option to continue services for free while being HIPAA compliant and being 1 of the first video platforms to do so during the pandemic. It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations.

#### Cons

At times the audio and visuals can be glitchy

---

### Practice and Patient Friendly Telemedicine

- Overall rating: 5/5
- Reviewer: Chris B.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We originally transitioned during COVID when many offices were closed and we needed a telemedicine platform that was easy to use and easy to implement. Doxy.me was both of these things and we have continued to use it even though many of our patients have returned to the office for visits. I would recommend Doxy.me due to ease of use and ease to implement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Doxy.me provides an easy to use telemedicine platform for both the practice and the patient to use. Process is as simple as being notified that a patient is in the virtual waiting room and then logging in and initiating the patient visit.

#### Cons

Cost is a little higher than other platforms but still a good value for the money and for a platform that is so easy to use.

---

### Doxy.Me is a great online platform

- Overall rating: 5/5
- Reviewer: Janet B.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Very positive. They are very responsive to questions and support issues. The system works well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I started using Doxy.me during the pandemic when we all had to scramble quickly to move from in person to online. I've found the platform to be very easy to use for me as well as for clients. I continue to use the free version as I am not working as much and don't need the extra features.

#### Cons

I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet outages happen).

#### Reasons for choosing Doxy.me

Initially based on price because we were uncertain of how the pandemic would impact income and how long it would last. Also, ease of use, HIPAA compliant.

---

### An excellent platform that is easy to use

- Overall rating: 5/5
- Reviewer: Yvonne B.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

The benefit of being able to provide services to my clients who experience challenges coming to the office for their therapy sessions has been a plus. It also provides me with the opportunity to provide extended evening hours where it would not have been possible in the past. Thank you Doxy.me for adding to the flexibility in my schedule in being able to provide more service options to me and my clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Doxy. me has allowed me to provide telehealth services to my clients from a platform that is easy to use and easy for my clients to connect with me via a link. It allows me to see when my clients enter my waiting room but also provides me with feedback on the average amount of time, I spend in session with each one of my clients. I love that with the professional version I can provide my couple access for services when they are not able to be in the same space for the session. I love the additional features available, such as changing the background setting and treatment forms, that assist in improving my practice.

#### Cons

There is nothing that I dislike about the system, it currently meets all of my needs.

---

### Outstanding software. Wonderful service since beginning of the pandemic and, now, post-pandemic.

- Overall rating: 5/5
- Reviewer: Jonathan F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been wonderful. I'm very grateful to doxy!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

That it is a free service, yet, with many outstanding features--privacy and confidentiality the most important to me.

#### Cons

Some glitches, especially initially. Decreased over time.

---

### Sometimes Problematic

- Overall rating: 3/5
- Reviewer: Barbara A.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

Best summed up as uneven- I have had good luck and bad luck with this online. I have even had the sound of other conversations a bit in the background, and you can imagine how disconcerting this is for a client struggling with a mental health issue.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

This is relatively easy to use, but not necessarily to fix when it runs into problems.

#### Cons

Have had times when I could not get stable delivery - sound and image throughout the session (which might vary in length.) Have had days when I have had to revert to Zoom though wished Doxy was more consistent. Had wanted to try buying a year of service as one can do with Zoom, but your prices are higher than Zoom.

#### Reasons for choosing Doxy.me

Didn't fully choose it. I use the free version because I am not convinced it will be consistently reliable for me.

---

### Im a fan of Doxy.me

- Overall rating: 5/5
- Reviewer: nina w.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Reduced the number of no shows due to transportation and cost of travel in rural area. Clients are able to attend , its private , and saves resources for all.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great product came at the time I needed a way to follow up during Covid, Easy to learn and Ease of Use, technical support and clients feel comfortable for sessions.

#### Cons

nothing. All good. I would say that I had precovid bias about on line services for mental health counseling. Doxy.me was recommended in a training for telehealth , I went with the recommendation and have zero need to make a change. I still see clients in the office and I let new clients know that telehealth is available to themI . I ask " do they want that option?" Then I get the forms and review Doxy.me with them. It was a learning curve, I consider it well worth doing. At times clients are not able to access stable internet and that is a frustration. Its more about rural region than any problem with the program.

## More reviews

[Next reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/?page=2)

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Doxy.me Reviews, Pros and Cons - 2026 Software Advice