DrChrono EHR

Kareo Billing

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Ratings & Reviews

Overall Rating

4.12 / 5 (420)

4.06 / 5 (485)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 5, 2020

February 21, 2020

Pros/Cons

  • Pros

  • This product is very easy to use. It made a change in our office by allowing us to move Much quicker than before

  • This was a great product for a start up dental sleep medicine company. It was very easy to use and made it easy to bill claims, per notes.

  • Cons

  • the support is sometimes difficult to communicate with. they are timely but ifeel there is a language barrier.

  • Template building is difficult. Customer support is terrible. System is down a lot.

  • Pros

  • The product is very easy to use and understand

  • The customer service is amazing. The reps are available, patient, and knowledgeable. I am able to do my own billing BECAUSE Kareo has such excellent customer service.

  • Cons

  • support is not timely but they are getting better. There are too many options in the HELP pull downs when you type in a topic

  • The Cons are not as negative as other issues. The program shuts down when an error occurs; yet nothing is ever loss.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

410 Recommendations

238 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots