DrChrono vs MidexPRO

RATING:

4.0

(482)

DrChrono has 482 reviews and a rating of 3.98 / 5 stars vs MidexPRO which has 95 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (482)
4.9 (95)
Ease-of-Use
4 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 11, 2024
July 16, 2024
Pros/Cons
  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
Read all user reviews
  • Pros

  • It is clear and easy to navigate. I'm impressed by the way the software is being regularly updated and user comments are acted on to keep it up-to -date and easy to use.
  • The layout and intuitive use is fantastic. It’s easy to use and the new midexTask feature helps organise patient administration such as checking results.
  • Cons

  • May also be our own access at home, but there are often delays and problems which are frustrating.
  • I am irritated that we are unable to allow our secretary to use it at the same time as us.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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231 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos