All DxScript Reviews
1-17 of 17 Reviews
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Gil
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Dx Script is worth it
excellent, easy to use and very user friendly
PROSEasy to use and navigate when e prescribing
CONSimprove the mobile app to allow to access efrorsce
Reasons for switching to DxScript
poor customer service very difficult to communicate
Michelle
Mental Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great prescribing program, especially for the cost
I have used numerous prescribing programs in the past and this is by far the easiest and most responsive one, and the customer support is absolutely outstanding. Also affordable to add prescribers and easy for office staff to determine what has been sent in, etc. for patients calling with questions or for prior authorizations
PROSTerrific customer support, always call back within minutes if critical, very responsive to suggestions (they added a field where I can prescribe controlled substances with a "do not fill until" date line), easy to use on computer phone or IPAD, good prescription history, even tells me patients RX bin number for prior authorizations when the patient doesn't know it (finds most patients quickly with SSN), easy to add pharmacies not listed including military and specialty
CONSI wish it was attached to OARRS so I could look up med history in same place
Reason for choosing DxScript
costsupportease of useinclusive features
Reasons for switching to DxScript
the ECW support was atrocious and they acted in a demeaning manner because I am not super computer savvy and even with all that, they were also very expensive
Steve
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
New user. Tech support very helpful.
I choose Dx script because it's a stand alone eRx option that is a reasonable cost.
CONSThe thing I liked least about DxScript is likely not in their control. There are multiple validation steps to get to EPCS capabilities.
Reason for choosing DxScript
I choose DxScript because of the tech support/sales people were quick to answer the phone, easy to talk to and gave direct and clear answers. Switching from my previous system to my new system was involved and made palatable by the helpful and readily available tech support people. I haven't started using the product for prescriptions yet. I did finish the training process and it seems easy enough for me. The setup validation steps were involved and had multiple steps, and would have been much more difficult without instant help from tech support. Thankful to the team.
Reasons for switching to DxScript
Veradigm prices went up $40/user.
Mari
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
You are VIP!
I can rely on them to take care of what we need. They are super responsive, knowledgeable, and patient, all with exceptional customer service. They make it so easy.
PROSAside from DxScript being user friendly, the expeditious response absolutely impressed me! They are on top of it and get it done, and done right! Every time I have spoken with any of the team members, it has felt like I am their only client.
CONSDiscovering DxScript so late in my career, our practice would have run much more efficiently with DxScript.
Kelly
Hospital & Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A life saver!
Excellent!
PROSIn our busy lives, we often forget to take the time to thank others for their time and hard work. Nowadays, it can be challenging to find the right fit for what we are looking for with endless available options. I am a small business owner in the US with a true specialty niche and was in need of a platform that could handle my complex prescriptions with ease. Of course, on a budget and not a big tech person, I found DxScript. [sensitive content hidden] and his team was patient, kind, knowledgeable, and most of all explained the process making it a very easy transition.[sensitive content hidden] is always available to troubleshoot any difficult prescriptions and assist me with any questions. Thank you, [sensitive content hidden] , for your time and efforts! DxScript has truly exceeded my expectations!
CONSAn extra step is needed to write for discontinued medications, which only makes sense.
Reasons for switching to DxScript
They could not handle my complex prescriptions.
Joyce
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Amazing Product and easy to use!
This company is very easy to work with. The product is very well designed. I have enjoyed working with this company and also using the DxScript product. It was definitely a great decision to go with this product for our ePrescribing and EPCS needs.
PROSThis product is easy to use for providers, which is important to the practice. The company also has exceptional customer support. They are quick to respond and very helpful whenever anyone has any questions.
CONSThere really isn't anything I don't like.
Marc
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Quick response to my question
Reliable
PROSFixed the problem in 2 minutes on the phone
CONSThere should be more choices when I deny a prescription
Jennifer
Health, Wellness and Fitness, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Medical Office Experience
Great and basic software for medical offices.
PROSNextGen has all typical areas for adding demographic information and basic medical information for appointments.
CONSThe messaging feature would be more helpful if each correspondence could be saved to the chart (of course edited) and then attached to the official medical record.
Stephen
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
owner
Troubleshooting with customer service is easy, quick and resolvable. [sensitive content hidden] and rest of staff, thank you for your friendly voices and all your help.
PROSuser friendly, staff friendly and affordable
CONSI have nothing bad to say about this software.
Joe
Medical Practice, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great product
Awesome.
PROSEasy to use, reliable, fast. Customer service was second to none.
CONSNever had a problem with this service. It always worked like it was supposed to.
Jeffrey
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Superbly useful
Ease of use, excellent iPhone App, easy integration into office workflow
CONSHave not found any significant negatives at all!
Elizabeth
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent e-prescribing software
I am able to see more clients in a day now that I'm not writing out prescriptions or calling pharmacies.
PROSVery easy to use and the staff is very prompt and helpful with any concerns!
CONSI don't have anything negative to say about DxScript!
Armaflor
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
review about DxScript
For now, it is good experience with support.
PROScan't say much now, just started using it last week, still learning around it.
CONSwhen i learn around it, I think i'll like it!
Reason for choosing DxScript
it was the first one I read about and when I called, [sensitive content hidden] explained about the plan well.
Reasons for switching to DxScript
their price went way too high in just one time
Steven
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dx Script review
They a role model for the medical industry. Overall an A plus !!
PROSEase of use, excellent customer service and professional staff.
CONSThe software is excellent. There is nothing negative to report.
Elena
Medical Practice, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
[sensitive content hidden] excellent service/computer whiz promote him
I worked with [sensitive content hidden] for two days in a row, and he was nothing but friendly and very kind despite me know nothing about computer software at all. He is definitely an asset to your company and personally, I would promote him as soon as possible.
PROSEasy but honestly, the customer service is the best
CONSNothing ok blah
Jonathan
Medical Practice, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
DxScript Review
Excellent experience using DxScript. Very easy to use. Amazing customer service.
PROSSoftware is seamless.Very easy to use.Very well organized.
CONSThere are NO cons regarding this software
Reason for choosing DxScript
Excellent reputation
Edward
Medical Practice, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Very positive review for DxScript
I am very happy with DxScript, prescribing is safe and seamless.
PROSBest feature of DxScript is backup support. Team is knowledgeable and happy to help . System is also user friendly
CONSI have had no problems with DxScript and wouldn't change anything!