Excellent, comfort and speed of technology extends to the doctor's office.

It is difficult to get them to do anything in a timely manner.

I do not have much to say as a pro. The system was promised to have many valued featured however they are all at additional cost.

As a physician, if I treat my clients as badly as this company has treated my company over the years, I would expect to either have no clients or many lawsuits.

There is an odd quirk in the system intended to add versatility that can cause problems if you change your CPTs or add modifiers.

While customer service was never a strong suit (still is not - may be even worse now), it was user-friendly for the most part.

We have been using Emds for 6 years and have regretted the move ever since day 1. They lie to you to get you on board and the hidden costs are ridiculous.

In particular...when e-prescribing stopped working and I reported the error and situation to the tech team...I was told to update our computers.

I've used several Practice Management systems in the last 10 years and E-mds is the one I recommend to inquiring practices because of it's comprehensiveness and ease of use.

We purchased the software but had to wait over a month to get in the training class. While in  Austin, we verbally explained that it was not what we thought it was and too difficult for our staff.

We have finally decided to move away from emds. If you sign on with them, you too will regret it.

The software was easy to learn and easy to use. It also wasn't hard to teach a knew employee how to use it either.

In 2011 when we first purchased the software it was an amazing piece of software that fit the needs of our small clinic.

I don't ever remeber having to ever calling tech support because it was so user friendly.

Flawed,buggy, updates made a once great software unusable. Non-existant support made it unfixable.

Poor implementation, terrible customer support and even worse are hidden fees.

Then I requested a refund, which was denied because it was past the time frame.

Their customer service has to be one of the worst in the industry. You have to submit a ticket and it usually takes 2-3 weeks to get a reply.

Since the eMD's takeover, that part of the system is a complete shit show and I absolutely beg anyone NOT to sign up for this portion of the system.

It's quick and easy and I don't have to talk to anyone on the phone. I  also really like that I can see my own lab test results and that I have access to all my vaccinations.

EMDs is chalked full of errors, moves in a cogwheel fashion. I spend a substantial amount of time staring at me screen waiting for system to respond.

The charting involved a lot of clicking...but ultimately it produced a very high quality note and performed all of the functions a small clinic would hope for from an emr.

Cpt codes stopped loading...old templates no longer worked and were progressively harder to build.

Their customer service was awful. I canceled with them because I found a better system and they refused a refund.

It seems to be something that they do not actively work on, which seems crazy to me.

I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.

With the restrictions lifting we are now allowed to do private parties at a reduced capacity. I needed a booking software that was easy to use and at a good price.

Responsive, clear, friendly, Knowledgeable and live support has been quick.

If you encounter issue in payment stage during a booking,  no entry point  for customer to get back to their unpay booking within system, you must work it out offline.

It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.

Not quite perfect but amazing customer support more than makes the difference.

Sometimes clients don't read the reminder email properly which says it's from a no reply address; and reply to it to cancel appointments.

A few things have been really frustrating for me. There is no option to select that they have paid a deposit in person, only online payments.

Support was great, all questions were answered effectively and promptly.

If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW.

I love the fact that there is a video guide to help guide you through every single portion of setting up the site. It is easy to use and I love it so far.

The design and the configuration are elaborated and easy to use. The helpdesk is reponsive, what a good thing when you begin.

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high.

I really enjoy working with this company. They have amazing customer support love it.

I can't think of a problem that hasn't been quickly addressed, most of the time it's been user error and a little education and I'm back online.

The customer service from SimplyBook have been more than helpful as well. It has made this new venture for our company pretty seamless.

Overall super simple and easy to use. Being an entrepreneur you need something that doesn't take all your free time to add in something simple to your site.

Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and  always resolve problem efficiently.

As a massage therapist and naturopath, I've been using the free version of SimplyBook.me as I have under 50 bookings per month. It suits my purposes very well, and I'm very happy with it.

Suddenly the customer service does not answer me. I can not make up my mind if I have to worry that I gonna miss customers because I can not get into my account again.

It is easy to use and set up, if I do run into an issue the support is amazing. My client's think is super easy and professional.

I had a lot of trouble doing my bookings. Now the system does it all for me and I can easily set preferences.

I like that it’s my very own Receptionist I like that it takes appointments and deposits without me having to stop what I’m doing to physically do it myself I greatly appreciate it.

I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features.

Simplebook.me is an absolutely amazing accomplishment and has the flexibility to do everything we need.

US Dollar

As one of the most mature and reliable EHR and Practice Management solutions on the market today, CGM eMDs (formerly known as e-MDs) has a successful track record that spans more than 15 years. This physician-founded, physician-run company focuses on developing extremely effective, user-friendly applications that help practices optimize patient care, while improving practice performance and profitability.


CGM eMDs was designed to help practices better manage complex tasks related to patient care and billing, offering an intuitive, easy-to-use, and fully integrated suite of applications that improve practice efficiency. With this solution, doctors and administrative staff alike have complete visibility into the practice, from patient care and engagement to scheduling, charting, revenue cycle management, and more.


CGM eMDs provides comprehensive clinical content right out of the box, with an extensive library of templates that encompass almost all primary care, as well as a variety of other specialties. These templates can be adjusted quickly and easily with no programming expertise required and easily match the unique workflows of almost any specialty, from OB/GYN to cardiology, dermatology, podiatry, internal medicine, and much more. 


These templates and the EHR, in particular, were designed to provide best practices/Meaningful Use guidance throughout the patient encounter. CGM eMDs also offers nMotion for iPad, a powerful, Meaningful Use-ready mobile application. e-MDs Bill is equally robust, providing a feature-rich Practice Management system. There are additional tools for scheduling, document management, ePrescribing, and much more, including the eMDs Patient Portal. 


Current eMDs clients range from rural health clinics and solo practice to enterprise-level group practices with dozens of affiliated physicians. This system can be used by any practice seeking a proven, award-winning solution.



LongDescription

Treatment Planning

Patient Records Management

Meaningful Use Certified

Status Tracking

Practice Management

Order Entry

HIPAA Compliant

Charting

Waiting Time Tracking

Invoice Management

Patient Flow Management

ONC-ATCB Certified

Scheduling

Self Service Portal

EMR/EHR

Dashboard Creation

Historical Reporting

E-Prescribing

Handwriting Recognition

Voice Recognition

Activity Dashboard

Medical Billing

Image Management

Coding Assistance

Billing & Invoicing

Progress Notes

Compliance Tracking

Claims Management

Third-Party Integrations

Appointment Scheduling

For Family Medicine

Drug Reference Database

Medication Management

For Cardiologists

For Dermatologists

Confirmation/Reminders

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CGM eMDs

In Person

Live Online

Webinars

Documentation

Videos

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as enterprises with many locations. SMBs get a beautiful customisable booking website or they can insert a booking widget to their website. We offer a full range of different booking website templates that you can choose from (see here: https://simplybook.me/en/booking-page-themes) and then you can customize each one so that it fits your brand colors as well as add images of your logo, service providers and company locations.

What differentiates SimplyBook.me from other booking systems is that it is based on custom features.  So you can pick the custom features that you would like to include in your booking system and then pay accordingly. Today we have over 60 custom features including features such as to accept payments, enable Intake forms, offer Instagram bookings, sell gift cards, offer loyalty points, implement waiting lists or more. 

The clients, the ones booking the service, will always get sent booking reminders either by email or sms, which will reduce no-shows. With the system, users can also connect with Facebook, Instagram or Google and thereby add a “Book Now” button there to allow clients to book an appointment from those channels.

It is super easy to manage all bookings and clients. Users can download the admin app, and be notified every time a new booking comes in. You can see the calendar for the day, access clients and of course add, change or delete a booking if needed.

By using SimplyBook.me you can also easily nurture the relationship with your clients.  You will have a list of all clients who have booked your services and you can send them automatic book soon notifications, send them emails to let them know about your latest offerings or send them promotions and discounts f.x. when you are less busy. You can also offer your clients a branded client app to enable them to easily rebook your services and make you look super pro at the same time! 

SimplyBook.me also offers a specific enterprise solution to enable larger companies to easily manage all appointments within different locations.



Customer Surveys

Surveys & Feedback

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Booth Rental Management

Customizable Reports

Rescheduling

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

For Salons and Spas

Customer Mobile App

SSL Security

Before & After Pictures

Client Database

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

On Call Scheduling

Transaction History

Wait List Management

SMS Reminders

Team Calendars

Communication Management

Customer Accounts

Patient Intake

Customer Database

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

Gift Card Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Template Management

Data Import/Export

Payment Reminders

Parent/Student Portal

Promotions Management

Customer Support

Two-Way Communication

Multi-Location

Booking Notes

Self Check-In/Check-Out

Treatment Packages

Student Management

Availability Indicator

Booking Management

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Capacity Management

Performance Metrics

Service Catalog

Third Party Booking

Membership Management

Online Classes

Resource Scheduling

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Forms Management

Email Reminders

Real-Time Updates

Email Management

Website Integration

Driver Scheduling

Invoice Processing

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Mobile Grooming

Reminders

Class Management

Group Reservations

Free: $0 (50 bookings + 1 custom feature)

Basic $ 8.25/month (100 bookings + custom features)

Standard: $ 24.90/month (500 bookings + 8 custom features)

Premium: $ 49.90/month (2000 bookings + unlimited custom features)

All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

CGM eMDs vs SimplyBook.me

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