eClinicalWorks

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.39 / 5 (293)

3.95 / 5 (221)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.0 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

July 20, 2020

February 20, 2020

Pros/Cons

  • Pros

  • This software is super easy to use, and very convenient.

  • Great for scheduling and basic functions. The color coding by provider is very useful.

  • Cons

  • The graphics are a bit dated, could use an update on color quality and font but still gets you all the information you need

  • Some technical difficulties and not very efficient customer service are the main downsides of this nice software

  • Pros

  • I love the functionality of this robust program. We are still learning to use it more efficiently and it continues to grow with us.

  • Love that you can track just about anything anyone does. It is very detailed and fairly easy once you get through the learning process.

  • Cons

  • Reporting- The canned reports are okay, but the ability to build custom reports is lacking and cumbersome.

  • Have had some customer support issues, but they are improving, senior management team has seen a lot of turnover, needs to have a compatible acute care solution for hospitals

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

18 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo