---
title: "eClinicalWorks vs Waystar - 2026 Comparison - Software Advice"
description: "eClinicalWorks vs Waystar - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/waystar/"
page_type: "comparison"
language: "en"
---
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eClinicalWorks vs Waystar
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Updated October 21, 2026
# eClinicalWorks vs. Waystar: 2026 Comparison
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Updated October 21, 2026
# eClinicalWorks vs. Waystar: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
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Add product
[](https://www.softwareadvice.com/medical/eclinicalworks-profile/)
[eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/)
3.3
[(396)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)
Starting Price
$449.00per month
Free trial: Not available
Free version: Not available
Pros:
- Features
- Patient Charting
Cons:
- Customer Support
- Patient Management
Who uses eClinicalWorks
Based on 396 reviews
- Popular among: Small businesses
- Most common industry: Health & Medicine (80%)
- Top use cases: Electronic Medical Records (12%), Medical Practice Management (6%) and Medical Scheduling (6%)
[](https://www.softwareadvice.com/medical/waystar-profile/)
[Waystar](https://www.softwareadvice.com/medical/waystar-profile/)
4.4
[(214)](https://www.softwareadvice.com/medical/waystar-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Waystar
Based on 214 reviews
- Popular among: Small businesses
- Most common industry: Health & Medicine (82%)
- Top use cases: Medical Billing (28%), Claims Processing (26%)
80% of users recommend this product
[](https://www.softwareadvice.com/medical/eclinicalworks-profile/)
eClinicalWorks
3.3
[(396)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)
[](https://www.softwareadvice.com/medical/waystar-profile/)
Waystar
4.4
[(214)](https://www.softwareadvice.com/medical/waystar-profile/reviews/)
+
Add product
Add product
## eClinicalWorks vs Waystar: At a glance
* * *
Product ratings at a glance
| | eClinicalWorks | Waystar |
| --- | --- | --- |
| Overall rating | 3.3
396 reviews | 4.4
214 reviews |
| Ease of use | 3.3 | 4.4 |
| Value for money | 3.0 | 4.2 |
| Functionality | 3.4 | 4.4 |
| Customer support | 2.8 | 4.3 |
| Ease of deployment | 3.0 | 4.3 |
Best in comparison
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 610 reviews from Clinic Management
* * *
Billing & Invoicing
N/A
Claims Management
3.5
Compliance Tracking
1.0
Decision Support
3.6
Dunning Management
N/A
E-Prescribing
3.0
- HIPAA Compliant: 4.2
- Patient Scheduling: 3.9
- Patient Intake: 3.7
- Physician Scheduling: 3.7
- Patient Records Management: 3.7
- Claims Management: 3.5
- Charting: 3.4
- Appointment Scheduling: 3.4
- Medical Billing: 3.4
- EMR/EHR: 3.3
- Insurance Eligibility Verification: 3.3
- Self Service Portal: 3.1
- E-Prescribing: 3.0
- Order Entry: 2.9
- Claims Scrubbing: 2.6
Billing & Invoicing
4.4
Claims Management
4.6
Compliance Tracking
N/A
Decision Support
N/A
Dunning Management
3.4
E-Prescribing
N/A
- HIPAA Compliant: 4.9
- Medical Billing: 4.7
- Payment Processing: 4.6
- Remittance Advice: 4.6
- Claims Management: 4.6
- Billing & Invoicing: 4.4
- Claims Tracking: 4.4
- Invoice History: 4.3
- Insurance Eligibility Verification: 4.2
- EHR/EMR Integration: 4.0
- Payor Management: 4.0
- Claims Scrubbing: 3.8
- Case Management: 3.6
- Dunning Management: 3.4
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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- eClinicalWorks
- CHIROSPRING
- ChiroTouch
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- AdvancedEHR
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## Reviews
* * *
Positive review:
VR
Verified Reviewer
Clinical Programs Manager
Medical Practice, 11-50 employees
"It’s a powerful system that can support both clinical and operational workflows, but it requires time, training, and customization to get the most value out of it."
May 5, 2026
Negative review:
HD
Haley D.
Accounting Admin
Medical Practice, 501-1000 employees
"Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs."
Mar 19, 2026
Positive review:
VR
Verified Reviewer
Clinical Programs Manager
Medical Practice, 11-50 employees
"eClinicalWorks is a comprehensive all-in-one system that supports EHR, practice management, and patient engagement."
May 5, 2026
Negative review:
VR
Verified Reviewer
Owner
Hospital & Health Care, 2-10 employees
"eCW was slowly killing my practice. Once I decided to leave them, they provided me with my patient record in a format that no one was ever able to access."
Jan 26, 2026
Positive review:
VR
Verified Reviewer
Clinical Programs Manager
Medical Practice, 11-50 employees
"Once optimized, it works well for high-volume practices and helps streamline documentation and daily operations."
May 5, 2026
Negative review:
CL
Candice L.
Office manager
Hospital & Health Care, 2-10 employees
"Ecw have no idea what they are doing there updates make work for providers and nurses, they NEVER FIX THE ISSUES always responding with the stupidest responses there are units of measure, and documentation needed for PGIP and insurance audits ECW operated with alot of IT'S not once has there updates been making it about medical updates, the worst EHR!"
Jan 2, 2025
[Read all reviews](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)
Positive review:
LH
Lisa H.
Clearinghouse Administrator
Medical Practice, 1001-5000 employees
"Waystar is user-friendly, integrates with EHR/EMR systems without issue, provides detailed reporting, uses AI and automation to reduce claim denials and rejections with a support team from top to bottom ready to assist in every possible. "
Jun 11, 2026
Negative review:
BF
Bethanie F.
Director of Human Resources
Mental Health Care, 51-200 employees
"At this point I would not only NOT reccomend using them I would and will steer others in the industry to not use their serices."
Jul 21, 2026
Positive review:
VR
Verified Reviewer
COO
Health, Wellness and Fitness, 11-50 employees
"It does an excellent job with automations to determine front line rejections and access to eligibility and remits is very user friendly"
Apr 18, 2026
Negative review:
AF
Alegria F.
Director, Revenue Cycle Applications CBO
Hospital & Health Care, 10000+ employees
"We were affected by the cyber-attack on Change Healthcare, which served as our clearinghouse for dental claims and vendor for patient statements."
Jun 19, 2026
Positive review:
DL
Dawn L.
Practice Administrator
Hospital & Health Care, 51-200 employees
"We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier."
Dec 1, 2025
Negative review:
DL
Dawn L.
Practice Administrator
Hospital & Health Care, 51-200 employees
"Overall, we have been less than completely impressed with Waystar. Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome. "
Dec 1, 2025
[Read all reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/)
## Customer support
* * *
eClinicalWorks
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Not available
Phone Support: Available
24/7: Available
Chat: Not available
Waystar
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
eClinicalWorks
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Not available
Waystar
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
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