ECLIPSE vs Tebra

RATING:

4.6

(272)

ECLIPSE has 272 reviews and a rating of 4.56 / 5 stars vs Tebra which has 1248 reviews and a rating of 3.95 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (272)
4.0 (1248)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 8, 2024
April 17, 2024
Pros/Cons
  • Pros

  • I love that it is use friendly, dependable, accurate, reliable, fast paced but most important provides the stats and reports within seconds.
  • I absolutely LOVE the team of tech support and cannot thank them enough for the great years of service. I hear so many horror stories with no call backs when issue arise other companies.
  • Cons

  • So now I paid $$$$$ for software that does not work and they are not willing to help in spite of me paying for support for years.
  • Learning curve for documentation macro. I have used Chirotouch macros for years and the documentation change was a little painful.
Read all user reviews
  • Pros

  • The clinical interface is good. Intuitive to navigate, looks good, nice use of shortcuts and templates for notes, and nice scheduler.
  • I like the ability to learn as needed with Kareo university and ease of use for our team. We love the automated reminders and the ability the send messages with the software.
  • Cons

  • We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.
  • The tele medicine is the worst department, their support team is slow and arrogant, and there are a lot of technical issues which lead to lost patient appointments and it affects clinical care.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

8 Recommendations
156 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos