Ratings & Reviews

Overall Rating

4.55 / 5 (230)

3.95 / 5 (221)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

March 12, 2020

February 20, 2020

Pros/Cons

  • Pros

  • Ease of use and excellent customer service. Never a long wait. The customer service handles all of our questions/issues without a problem.

  • Easy to use and very helpful technical support. Product has been in use in our office for over 15 years and no problems or concerns.

  • Cons

  • Screens could be more combined with the information. When you get used to where to go on the screen it's great.

  • The initial setup process is time consuming. Although the software is intuitive it does take some time to 'fine tune' the process.

  • Pros

  • I love the functionality of this robust program. We are still learning to use it more efficiently and it continues to grow with us.

  • Love that you can track just about anything anyone does. It is very detailed and fairly easy once you get through the learning process.

  • Cons

  • Have had some customer support issues, but they are improving, senior management team has seen a lot of turnover, needs to have a compatible acute care solution for hospitals

  • More Costly than others, but worth every penny!! This is an understandable trait, but it cost to be the best!!

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

14 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots