Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (235)

4.30 / 5 (125)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

July 30, 2020

January 13, 2020

Pros/Cons

  • Pros

  • My experience with customer service is exceptional. One of the rep was very consistent, helpful and knowledgeable.

  • This software has a nice schedule viewer. I enjoy that it is easy to use.

  • Cons

  • Screens could be more combined with the information. When you get used to where to go on the screen it's great.

  • The initial setup process is time consuming. Although the software is intuitive it does take some time to 'fine tune' the process.

  • Pros

  • Pretty user friendly. Easy to use and easy to navigate.

  • So user friendly and makes provider's documentation a breeze. I've used DocuTap now for nearly 7 years and I've loved utilizing the product everyday.

  • Cons

  • At times, getting problems fixed can be a bit time consuming but overall customer service is typically pretty quick.

  • The analytics was weak in the beginning but they have continued to improve it over the years.

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

46 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo