EHR 24/7 vs ModMed

RATING:

4.1

(164)

EHR 24/7 has 164 reviews and a rating of 4.1 / 5 stars vs ModMed which has 170 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (164)
4.3 (170)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 12, 2024
April 8, 2024
Pros/Cons
  • Pros

  • The EHR, clearinghouse, practice management, and scheduling system are all connected. It's easy to use, and customer service is great.
  • I like the ease of use of this software, it makes everything so easy and allows access to a lot of information to the user without having to dig for it.
  • Cons

  • Sometimes the site loads slowly and can be frustrating but its rare when that happens.
  • The software is old and difficult to navigate.
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  • Pros

  • The EMA system is intuitive, the analytics are pretty robust and the PM system is easy to learn.
  • The best EMR for Dermatology on the market (we’ve had three). Fully integrated PM, Path and clinical in one system.
  • Cons

  • Lastly, even if you want to get out of this portion of the contract, ModMed will not let you. You are forced to pay for it for the full 3 year opt in time even if you no longer use it.
  • Also, the patient reminder system ( Relatient) is awful. It does not connect in real time to the practice schedule and requires extra work to find out if a patient has cancelled an appointment.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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42 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos