EHR YOUR WAY Software

It made my scheduling easier and more efficient,

Pros

What I like most about the software is how easy it is to use, also how fast they modify forms as requested.

Cons

The time difference on certain forms is not adjusted to our area, the messenger box is not efficient. Its hard to contact other employees through the network.

Pros

Great service and their team works very hard to customize for your needs. Turnaround time on changes in always very timely

Pros

The flexibility and the staffs ability to modify the application for our needs. The process has been very enlightening as we have asked for enhancements with many sections. The most intensive was two separate scheduling methods.

Cons

We are not the normal client, so the flexibility can be a hindrance in trying to get a project completed (scope creep). The process of dealing with a 3rd party for credit card integration. A silly item, typing EHR into a Word document or email auto corrects to HER.

This software allowed our company the ability to expand because before having an online system, we used email for all of our employees which was not successful. The software is easy to use so that makes the learning curve for our employees short and not a hindrance to their daily workload.

Pros

This company was able to use the forms we designed in their software. When we have an issue come up, they work hard to resolve those issues. The system is easy to use and new employees are able to figure it out within a short time.

Cons

The beginning set up took a little bit of time, but ultimately everything was made how we wanted it. There are some glitches with the software, but after we contact customer support, they fix the issues within a few days.

setting everything up from scratch is labor intensive. that said the labor was well worth it. we have the perfect chart for us.

Pros

ease of use and making it unique to our needs. we wanted to create a clinical chart that was unique to our organization and our programming - EHR performed this task!

Peace of mind. I feel like this implementation will be successful and look forward to using this company for many years to come.

Pros

What we like about the software is that it is user friendly and the staff make it fit our needs, not us having to change because the "system is not built to do that". Turnaround on forms and needs is very efficient and if the EHR-YOUR-WAY implementation team do not understand we do a call, or go to meeting, to clear up what is being asked. The company is very knowledgeable about what we do and was more than willing to assist with the state reporting that is required - in fact we sent them the state manual and they did the work! It has been a pleasure to work with EHR-YOUR WAY staff after dealing with more than 13 individuals on our previous implementation! We have had one contact person who then works with their team. We cannot wait to actually put this system into our work day. It will be used daily by multiple staff serving outpatient mental health, substance abuse residential, substance abuse out patient, and the IDD population both residential and day programs.

Pros

convenient access anywhere, use friendly, auto link with code, nice setting, excellent tech support team.

Cons

still need improving with sticky note, labs and imaging review and fax , could be better in order with fax, and color change once reviewed.

We are an Outpatient Alcohol/Drug Treatment Center and EHR Your Way has been able to customize their program to fit our needs. We were able to use our existing forms, so training on the system was very easy. Their Customer Support has been great to work with, they respond to calls and email in a timely manor.

Pros

The ease of use

Overall, I couldn't be more pleased with the performance of this software and would recommend it to others looking for medical office software that's packed with great features that meets the needs of our Mental Health Clinic.

Pros

the ability to preform all task needed in a clinic form remainder calls to billing.

Cons

Having to fax pages individual instead of faxing multiple pages at it time. for example a 3 page document at this time must fax each page a separate fax. It is time consuming for staff members

EHR YOUR WAY has provided Crossroads Counseling Center with superb software with a broad ranges of applications that are very thorough and meet our needs.

The support has been with positive attitude, quick response and effective.

Our approximately 20 clinicians who use this product regularly would give similar testimonials. We highly recommend EHR YOUR WAY for online software and support.

Pros

Ease of use, customization, reporting, friendly and responsive support who go out of their way to accommodate enhancements.

We have been using EhrYourway for a year and are very pleased with the outcome. Our forms were customized to their system, which made entering client information efficient and easy. This was done expeditiously. When shopping for an Ehr program, we were looking for one that could produce reports that met our unique needs. Initially it was difficult, as we were communicating with several ehr staff and progress was slower than we anticipated. EHRYourway corrected this problem and appointed one staff member to work with us. This decreased confusion and provided clarity re: our requests and a response from their technical team. EhrYourway has responded promptly to all of our calls and continues to provide strong support. We look forward to continue working with EHRYourway in the future.

Love this company! customer service is awesome. EHR is user friendly. I am glad we choose this company, I was very overwhelmed when our company decided to go to EHR not only because it was a change on how we did things, It was also a new learning experience for me. I'm so glad we choose this company the online chat team made it so much easier. So in a ever changing world EHR Your way has made this transition more of a learning experience which has turned out to be awesome. I recommend this company for it high standards and easy to use access.

We are a small non-profit organization that provides substance abuse treatment, and we are still relatively new to the EHR world. We initially switched from our antiquated paper system to an EMR system in April 2014, however we were ultimately dissatisfied with the experience, as its functionality was primarily designed for a medical doctor's office.
After searching (via Capterra) for a new system and looking into price comparisons, EHR Your Way (EHRYW) was our top pick, without question!
EHRYW is *entitled* to bragging rights when it comes to customization - our workflow involved a slew of paperwork and various forms that were unique to our organization, and the EHRYW design team was able to meet all of our needs to make it as user-friendly as possible! We have a couple of staff members who acknowledge that they are slow to catch on to anything computer-related, but due to the customization promised by EHRYW, all of our digitized forms are comparable to fillable PDFs, and were very easy to learn.

Furthermore , it is worth mentioning that EHRYW was incredibly reasonable in their pricing, in contrast to other EHR/EMR systems that can cost insane amounts of money (and most of which our little non-profit couldn¿t possibly begin to afford).

Now, as someone who often relies on online reviews prior to investing in anything, I am typically suspicious of any review that is nothing but glowing and unquestioning. Therefore, in the interest of being realistic, here is the "bad" of the system:

We signed up with EHR Your Way in the midst of their transition from using a Remote Desktop application through Internet Explorer, to a web-based system through Google Chrome. As of this review, the transition of the system is still in place, so Google Chrome has yet to provide all of the features that are currently available through the original Remote Desktop design. So, until the system is transferred to Chrome in full, there are occasional bumps in the road. That said, this is to be expected with *any* EHR system undergoing such a transition, so we don¿t begrudge EHRYW for that reason. It¿s worth noting that the end result will be absolutely worth the wait, as the current Chrome user interface is an attractive, clean, and intuitive design.

In short, I would say this is an ideal system, particularly for any medical/mental health provider looking to transition into an EHR system for the first time.

Pros

- Highly customizable forms, which makes for smoother transition from paper to digital (forms are essentially comparable to fillable PDFs)
- The Chrome design is very clean and user-friendly
- Rapid response from EHR Support when any kind of issue arises
- Positive/friendly demeanor from support staff, both via email and conference calls
- Design team is receptive to feedback from consumers, to make improvements to the system's design

Cons

- Not all features are currently available in the Google Chrome version, but they are still accessible by logging into the Remote Desktop application

Pros: forms based design is good
- support is excellent

Cons: training on customizations

From the very beginning, working with EHR Your Way was stupendous. The three stages that I will quickly comment on are implementation, training, and customer service.
1. The entire team worked tirelessly to make sure that implementation went smoothly. We submitted all the information requested and let EHR Your Way take over ( NO Headaches ).
2. Since everything is based on the current workflow the learning curve for the system was very low. The trainer was very patient and was able to answer all questions that were presented.
3. Customer service was readily available and very responsive. Any issues were taken care of in a timely matter. Not only were the efficient but also FRIENDLY!

I recommend EHR YOUR WAY ( A no headache, easy to use, friendly team ).

I was one of the many early user of Adaptamed. because of some glitches, and issues with my billing service, I changed to another EMR. I had seen lots of demos. Currently I am using my 5th EMR. But I think, among all these EMR, Adaptamed is much user friendly, easy to record, easy to prescribe. Two best features I always missed are "Health maintenance" and patient's summery page. I asked all 4 EMRs to customize the patient's summery page, but none of them could do anything close to Adaptamed. I do not know what is the cons at present, since I am not using it for long time, but I assume, if anything they improving the EMR significantly, and that's why they still in the market.

Software is easy to learn and use. Navigating thur the system is a breeze and easy to understand.

Easy to navigate

Very customizable and easy to use. Customer Service and Support Staff have very fast response times and EHR training for new staff in our office is always very efficient and thorough by the EHR Your Way Support team.

pros- costs, customization
cons- iphone app lacking; google chrome app doesn't work very well