Intuitive interface with a supportive implementation team

We've found that working with one lead implementation team member was really helpful to minimize the back and forth when getting the system ready for our team. Our team lead, [SENSITIVE CONTENT HIDDEN] was very responsive and easy to work with. He was able to address our questions and concerns in a timely manner and always found resolution to any issue we were dealing with.

Pros

- EHR your way is a system that's intuitive for clinical staff and administrators - Staff has responded positively to the system rollout and teaching the system hasn't been excessively time consuming nor taxing for administrators - The system has all the features we were looking for and when we needed something additional, the implementation team adjusted existing forms to meet our specific needs - Ability to create documents forms and change existing forms in the system - We have integrated our fax to our EHR system, which helps with ease of uploading documents to charts

Cons

- We had to address some kinks when integrating our fax system to the EHR system

Best electronic medical record system

EHR is always willing and able to accommodate all of our practices needs. They have made necessary changes to our documentation templates to meet any new practice regulations. Their staff answers all concerns or issues immediately. They never give the answer, "can't be done". Their computer engineers are always up to the challenge.

Pros

I have been in practice as an adult nurse practitioner for 28 years. I have used many electronic medical records in the past. EHR is the most user friendly, easiest to orient new providers and the most accomodating when there is an issue or concern.

Cons

Improvement in some of the reporting systems.

EHR Your Way - I like it my way!

EHR Your Way provides a system wide electronic health record system for all practitioners to utilize and reference in an easy to use, familiar and standardized set of forms - custom designed by the practice to replicate already successfully utilized paper forms so the learning curve is simple, the efficiency is immediate and the practice meets all its data security and safety obligations in an easy to use, user friendly approach.

Pros

I like that this product EHR Your Way is, as its name implies, extremely customizable. It looks and feels exactly like the useful and familiar forms I use everyday in my practice because it allows you to design the “electronic form” based on the “paper forms” you already use. Of course, they are expertly designed both graphically and digitally to perform very effectively but it allows the practice to determine what is a useful interface. Each of the forms are then expertly integrated into the “electronic health record” data base so the user can reap all the benefits of a true electronic health record making its integration with my practices really simple.

Cons

This is minor but the “narrative fields” used to enter notes expands incrementally as I type the note and while it is an automatic process I would prefer that I can expand the field myself to a pre-designated size as when I write documentation it is more useful to me to be able to visualize the entire field at the outset. I should probably discuss this with the developer as I would not be surprised if that wish can be accommodated. But even if not it is still super easy to use this way.

Amazing concept. Major implementation problems

This is NOT an out of the box product. They will customize everything just how you want it, and that is so enticing, but expect to be constantly beta testing services. Things will be buggy and unreliable for months. There were glimmers of how amazing this EHR could be, but one of the bugs in the system resulted in confidential medical documents being placed in the wrong patient portals. Some computer glitches are tolerable, but not that kind of glitch. As sad as I am to abandon the dream that almost was, HIPAA compliance is not optional.

My review of EHR your way

The overall experience has been great.

Pros

Chick-in and check-out are great, and entering the notes is great.

Cons

It is not easy to make multiple sessions at one time, you have to input them day by day and only one at a time.