ModMed vs Eaglesoft

RATING:

4.2

(172)

ModMed has 172 reviews and a rating of 4.24 / 5 stars vs Eaglesoft which has 148 reviews and a rating of 4.11 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (172)
4.1 (148)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 5, 2024
June 4, 2024
Pros/Cons
  • Pros

  • The EMA system is intuitive, the analytics are pretty robust and the PM system is easy to learn.
  • The best EMR for Dermatology on the market (we’ve had three). Fully integrated PM, Path and clinical in one system.
  • Cons

  • Lastly, even if you want to get out of this portion of the contract, ModMed will not let you. You are forced to pay for it for the full 3 year opt in time even if you no longer use it.
  • Also, the patient reminder system ( Relatient) is awful. It does not connect in real time to the practice schedule and requires extra work to find out if a patient has cancelled an appointment.
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  • Pros

  • My favorite dental software is eaglesoft because of the ease of use, the dental chart is very straight forward, and it is easy to communicate back and forth with the front desk/other clinicians.
  • Very easy to use and figure out all the possibilities with reports and features. Also very easy to connect with customer support or easily google question to figure out a fix.
  • Cons

  • A lot of the features are disguised by icons that don't make sense. This sometimes makes it hard when I'm in a pinch to schedule someone.
  • The problem with this is that this doesn't happen all the time. Odd, can a fix help with this.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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24 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos