Lastly, even if you want to get out of this portion of the contract, ModMed will not let you. You are forced to pay for it for the full 3 year opt in time even if you no longer use it.

The EMA system is intuitive, the analytics are pretty robust and the PM system is easy to learn.

Also, the patient reminder system ( Relatient) is awful. It does not connect in real time to the practice schedule and requires extra work to find out if a patient has cancelled an appointment.

Our entire practice runs on ModMed EHR and practice management. This is the best business move I have ever made.

EMA's Customer Support personnel are superb - it is a pleasure to speak with them and I know my issue will be resolved in a timely fashion. I can't imagine going back to the old way of doing things.

The best EMR for Dermatology on the market (we’ve had three). Fully integrated PM, Path and clinical in one system.

EMA is a great, they keep you informed and are always up to date with all new and important information that pertains to your practice.

Third, Modernizing Medicine is very customer friendly and they are very good at continuously improving the system and making it even more user friendly.

Best dermatology EMR out there, very streamlined and easy to use. I am incredibly happy with my choice because it gives me efficiency, and it has very nice built in capabilities for dermatology.

Disappointment in EMR  with terrible billing capacity.

We had looked at several EMR's, but was frustrated by the inability to customize the products.

It is capable of producing a comprehensive clear note. The ability to access pictures and notes is good.

We have been a ModMed EMA and PM customer since 2016 and are very pleased. We have implemented a very streamlined workflow within the office which has created room for more productivity and revenue.

It saves us time and improves the quality of our care, hence we are more productive and profitable. The built in PT education features (handout and vDX links) are incredibly helpful.

I personally use Kareo which integrates quite well with it. Great support team when you need them.

Our group had searched for 3-4 years prior to selecting Modernizing Medicine, and are thrilled with the choice we made.

Modernizing medicine as a company is a pleasure to deal with and provides unparalleled customer support. They are very responsive to our office and are an extremely progressive company.

EMA has allowed us to cut down on the time that our providers spend entering notes by orders of magnitude over other systems we have tried.

This means loss of revenue for the practice. The reminder system is also very redundant and I have had numerous patient complaints over it.

A+ - I have had to have a couple of interactions with customer service to navigate how to do something and they were very helpful.

It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.

What I like best is that it integrates with my EHR system so I do not need numerous calandars and it automatically sends a reminder call/text to my patients.

My only dislike is the layout of the website that they use.

I love that everytime I call I talk to a real person. This company does an excellent job with customer service.

I find that ReminderCall is easy and integrates well with my EMR software. The staff and technical support is awesome.

Easy to set up them and easy to use software. So this is save my lot of time.

Every single time I've called, I have talked to someone very pleasant on the other side who is more than willing to help me out and get me the answers I seek. The software is very easy to use.

The service requires very little effort from us and significantly improves attendance at appointments.

This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.

We set it up quickly and it is very effective. Our patients have come to rely on the reminder texts.

This is helpful when you want to be sure people don't forget the meetings. It is ease to use and it has a great customer service.

Any time I have questions, they are there to help. Always kind and very personable.

Easy to use, great price, helpful and responsive tech support and customer service.

They're good about responding to questions. So customer service has been overall good.

We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.

We have had very good luck with Reminder Call. It was easy to set up and works well with our software.

Great customer service, easy interface and great reliability.

Ease of Use, great customer service, cost effective.

I am really frustrated with only being able to use 160 letters for each message.

It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

I do not have a feature I like most. Thank you, we like your business.

Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost.

Wonderful Client Communication at a Low Price.

Also wish I could get a report emailed to me each day as to which texts were delivered and which failed.

I love that it integrates with our ERA, Clinic Dr. As long as our appointments are set by 5:30, calls/texts are cued seamlessly.

Patients also love them messages and calls. They compliment the timeliness of them and consistency of the receipt of the messages and content.

I love the customer service with ReminderCall.

This is such a great software that allows you keep up with the fast pace in life while not forgetting important social contacts throughout the day.

We no longer make 100 reminder phone calls every day.

It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

I like the ease of use, the ability to see when a call went out and even the recorded response/reply from the patient.

US Dollar

ModMed, also known as Modernizing Medicine®, is an award-winning software company that places doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Services include electronic health records (EHR), practice management, inventory management, revenue cycle management, analytics, and patient engagement tools including the video and audio telemedicine solution ModMed Telehealth. These tools and services work together seamlessly with the EHR as part of a single system. 

ModMed develops products and services for allergy, dermatology, gastroenterology (gGastro®), OBGYN, ophthalmology, orthopedics, otolaryngology / ENT, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. Its all-in-one solutions provide specialty medical practices with clinical, financial and operational software designed to enable better, more personalized patient care. 

EMA®, the specialty-specific cloud-based EHR system and app, is template free and built with structured data and adaptive learning to help save time when collecting patient info, recording diagnoses, ordering tests and prescriptions, and preparing billing. EMA works on the desktop, iPad, smartphone and Apple Watch. 

APPatientTM is a patient-facing mobile app for telehealth. Patients can use the app on their Apple or Android devices, or they can log into their web portals, for virtual visits. Additionally, APPatient provides patients a way to launch telehealth appointments with high-resolution video chat capability.


LongDescription

Treatment Planning

Patient Records Management

Messaging

Meaningful Use Certified

Surveys & Feedback

Invoice History

Patient Engagement

Payment Processing

Practice Management

Order Entry

Online Forms

Patient Questionnaires

HIPAA Compliant

Charting

Financial Analysis

Before & After Pictures

Confirmation/Reminders

Communication Management

Patient Intake

Registration Management

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Clinic Interoperability

Scheduling

Multi-Location

One-to-One Messaging

Self Service Portal

Code & Charge Entry

EMR/EHR

Mobile Access

Online Payments

Compliance Management

Claims Scrubbing

Historical Reporting

E-Prescribing

Patient Education

Handwriting Recognition

Workflow Management

Revenue Management

File Sharing

Voice Recognition

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Decision Support

Automated Scheduling

Medical Billing

Image Management

Physician Scheduling

Remote Treatment Planning

Coding Assistance

Billing & Invoicing

Progress Notes

Compliance Tracking

Reporting/Analytics

Claims Management

Customizable Dashboard

Appointment Management

Video Conferencing

Records Management

Patient Scheduling

Patient Portal

Appointment Scheduling

Multi-Provider Practice

Task Management

Document Management

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Search/Filter

Remittance Advice

Drug Reference Database

Onsite Registration

Self Check-in/Check-out

Medication Management

For Dermatologists

For Ophthalmologists

For Obstetrics & Gynecology

For Podiatrists

Imaging and X-rays

For Orthopedics

For Pain Management

For Urologists

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Contact Modernizing Medicine for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

ModMed

In Person

Live Online

Webinars

Documentation

Videos

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.


Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.


ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



Personalization

SMS Messaging

IVR/Voice Recognition

SMS Reminders

Recurring Appointments

Call Reminders

Calendar Management

Batch Communications

Template Management

On-Demand Communications

Multi-Channel Communication

Email Reminders

Email Management

Reminders

Chat/Messaging

Multi-Language

Customizable Branding

Contact Database

Third-Party Integrations

Interaction Tracking

Pricing is based on the number of appointment reminders sent. 

1-1000 credits: 9 cent/credit

1001-2500 credits: 8.5 cent/credit

2501-5000 credits: 7.5 cent/credit

5001-10,000 credits: 7 cent/credit

10,001-25,000 credits: 6.5 cent/credit

25,001-50,000 credits: 6 cent/credit

50,000+credits: 5.5 cent/credit

ModMed vs ReminderCall.com

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