Awesome software for client engagement

Wonderful software and even better support team. I would recommend this product and company to any medical group out there. They truly care about your practice.

Pros

This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry.

Cons

I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer.

Dream EHR

It is amazing to have access to our system by cloud anywhere I go. I love being able to e-prescribe easily. Also, the e-prescribe automatically links patient's insurance without our clinic even putting that information into the system. I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet.

Pros

We got lucky and chose the best EHR for our small practice back in November. Most of our population is pediatric and the templates are perfect for well visits and sick visits. Trimed was great about customizing the system for what we wanted and needed for our patients. We were able to train and launch Trimed Complete within a month's time all by zoom with the amazing guidance of Trimed's team. Even though our practice was small, they always made us feel important and like a priority. Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic. If I was to ever start my own clinic, I would be absolutely confident knowing that I have the choice of this EHR.

Cons

I have 0 complaints. Everything that I wanted to be changed, the staff was able to customize towards my needs.

Long Time User

Before I used TriMed I was on some nice paper charts but by using their EHR and office management softward (E-Medsys) I was able to reduce my staff and streamline office efficiency. Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software. The EHR software is very intuitive, well laid out, simple to use.

Pros

Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices. I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased.

Cons

The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest).

TriMed in Pediatrics

Pros

Easy to use to to train people and staff, user friendly to schedule a patient. Easy to complete sick or well visits. Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support.

Cons

We are working with the TriMed team to make it easier to schedule siblings and to generate the grantor information to the new siblings that has same insurance.

Easy to Use and Effective

Pros

TriMed's software is very intuitive and easy to use, even for people who are not the most tech-savvy. The software covers all the aspects of running a practice - EHR, practice management, patient portal, etc., etc. Support staff goes above and beyond to customize the software to fit your practice's workflow needs; also available at all hours to help in case of issues/glitches.

Cons

PM is slightly less intuitive to use than the rest. But easy enough to learn.