TriMed Complete

RATING:

5.0

(50)

About TriMed Complete

TriMed offers a complete software suite which includes Electronic Health Records, Practice Management, Patient Portal, Mobile, Check-in Module, and Telemedicine. Our products are fully integrated, so all modules seamlessly work together for your practice. Extremely robust. Very customizable. Template-driven. We build our software around your workflow, not the other way around. TriMed serves independent practices across the United States, ranging in size from 1 provider to 350+ providers. "Together, we serve those who serve others."

TriMed Complete Pricing

Pricing is per provider, with cost reduction for mid-levels and part time providers.

Starting price: 

$589.00 per month

Free trial: 

Available

Free version: 

Not Available

TriMed Complete Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TriMed Complete

1 - 5 of 50 Reviews

Deanna

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Trimed Complete Review

PROS

I have been using Trimed for over 5 years now, and it has been great! They are reliable and always willing to help whenever we have a question or offer a suggestion. I used a previous EMR system before this, and Trimed is a lot more user friendly. We are thankful for their support team who is always there to answer questions!

CONS

Everything works great for us, no cons!

Lee Ann

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Service, Service, Service

we have been with them nine years and would never consider changing. i know of other practices that have switched systems...i can not imagine. once the purchase is made, the system is in your office, and you have been trained, its all about the service. do you get immediate response, is the company upgrading its product and looking ahead, can they fix an issue that your individual office is having, etc. those are the most important questions and you can not get any better service than trimed. some of the people that trained us initially still work for the company so we know them, they know our office, our goals, our layout and workflow. it is helpful when you need a question answered, or a problem fixed.

PROS

We like the software as it is easy to use. our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running. but lets face it, all electronic health record systems are designed to record health records. the thing about using this software is the company's dedication to service. it is far and away the best. i can get someone on the phone immediately if i have an issue that needs fixed, and trimed can even hop right on my computer if need be. additionally, if we would like a change to the ehr, an upgrade, or report something that seems too laborious, or quirky, they listen and sometimes can help with a system change or update, or suggest another way to get where we want. we like that trimed is coming out with new products as well. like an integrated telemed component, patient video on one side, and medical record on the other. it works great and all in time for covid. text messaging and emailing are integrated and we definitely have used the portal to our, and our patients benefit. tri med also puts out every tuesday a tip about some function of their software and how to use it. it has been very helpful in getting to know what exactly the system can do as there is always so much you dont know about your system. we have used a number of these tips to continue to improve the function of our system. trimed is always looking to improve their software to our benefit.

CONS

if i have to pick something, and this may be just me, but the reports can be complicated to set up. its easy enough to get help on the phone, and i like that i can get a report on just about anything that i want it's just sometimes i have trouble picking the right field to get me the statistic that i want.

Reason for choosing TriMed Complete

we went out out to see these systems in other practices. trimed gave us a demonstration in our office integrating our very own workflow. we did ultimately call and visit other pediatric trimed practices, and that confirmed what we thought, ease in use for pediatrics and great service. i do not believe that they were the cheapest but far and away, the value can not be beat.

Reasons for switching to TriMed Complete

we were looking to add an ehr component to our practice management.

Sheila

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Trimed ACTUALLY cares

PROS

Customer service. Response time is quick. They work on issues quickly.

CONS

Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times. You have to click on patient name to see this.

Nancy

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Trimed Review

I highly recommend Trimed Complete. They customize for your practice needs. They are constantly updating to make your job easier.

PROS

Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue.

CONS

I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person.

Reasons for switching to TriMed Complete

We needed a system more customized to our office needs.

Johna

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Awesome software for client engagement

Wonderful software and even better support team. I would recommend this product and company to any medical group out there. They truly care about your practice.

PROS

This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry.

CONS

I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer.

Reason for choosing TriMed Complete

Their customer support and online reviews is what pushed me over the top to choose TriMed. It was absolutely the correct decision.

Reasons for switching to TriMed Complete

Patient engagement was lacking on previous software. Little to no customer support when needed.