Sigmund Software

Sigmund Software

Find out more:

5

Recommendations

Find out more:

About Sigmund Software

For nearly two decades, Sigmund Software has had the opportunity to create individualized Software Solutions for many diverse organizations. Sigmund’s enterprise, cloud-based platform, AURA, contains a robust features suite that spans a full business spectrum. As a result, AURA offers comprehensive and dynamic solutions for the operational success of any organization with the ability to complete all tasks in-house. Explore AURA’s easy and automated data collection points. Generate insightful infographics and view patients more effectively over the span of the treatment episode. Experience the ease of an automated workflow engine and save time, improve care coordination, productivity, compliance and enhance patient experience. Efficiently collect and an...

Sigmund Software Pricing

Contact Sigmund Software for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 6

Patient Portal

Sigmund Software User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3.5

Customer support

3.5

Functionality

3

Showing 8 reviews

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

We are not fully utilizing this tool

Pros

This tool has some flexibility to it that can allow companies to customize to their specific needs in Sigmund.

Cons

No cons that I can think of; we are using this at the most basic level for time management, and have no issues yet.

Rachel

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2021

User Friendly

Pros

Very impressed with this user friendly system from a clinical, medical and administrative perspective. The reporting system is robust and flexible. The admin features are easy to navigate. The support team is responsive as well.

Cons

More developed CRM features would be helpful.

Joseph

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
2

Customer support

out of 5
1

Functionality

out of 5

July 2019

Use in Medical Detox

Fair to poor.

Pros

Opportunities to see what other members of Recovery team are doing. Perhaps it is more suited for those doing purely Psychologic. Counseling, and other NON-Medical work.

Cons

#1 Poor Medication software. Difficult to enter medications and directions. #2 System often malfunctions. #3 Anemic History and Physical Exam choices. #4 Must open individual COWS and CIWA assessments. This makes it very difficult to see overall pattern of drug withdrawal (CLINICAL OPIATE WITHDRAWAL SCALE) #5 Since new Update we can not longer see which patients have not had History & Physicals by using the Reporr to "Clients without Assessments."

John

Company size: 51-200 employees

Industry: Mental Health Care

Time used: Less than 2 years

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2017

Amazing

I would recommend to anyone

Pros

For our partial care setting it works great. No Issues so far. All of our employees were easily onboarded.

Cons

Wish it integrated into other collateral programs like UA reports and case manager systems. Other than that it is great.

robert

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2018

worth the money

Clint record keeping has been much easier and more thorough with this software

Pros

This program is self contained , once you sign in, all your documentation in a client file is easily entered and accessible.

Cons

It does take some time to learn all the ins and outs

Justin

Company size: 2-10 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

January 2020

Run, don’t walk away from this software

Could not have been worse. Has cost us a ton of money in lost collections. Took the [SENSITIVE CONTENT HIDDEN] 2 months to reply to complaints after initially asking for a weeks time to investigate. DO NOT USE

Pros

Excellent demo, knowledgeable sales people, very flexible with terms to sign up.

Cons

Every single thing once we signed up. The “implementation” Team had no idea how to utilize their software to tailor to our business. Would frequently argue with each other on implementation calls, would rely on us to come up with solutions to use their product.

Reasons for choosing Sigmund Software

Was led to believe they had a system that worked and a team that would help.

Christine

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 12 months

1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2017

Look elsewhere, dated and clunky!

Revamp the entire system. The interface is clunky and outdated. Nothing is intuitive about it. Think about how the user is going to use it; start from there. It's nice if you can develop an interface that users rave about!

Pros

Nothing! It wants me to write a 100 characters; I repeat there is nothing I find positive about it!!

Cons

Horrible system! I've worked in hospitals with EMR's and have my own private practice and use an EHR that is much more user friendly. This is one of the worst systems I have ever, ever seen! No one liked it where I worked and everyone complained.

Shalona

Industry: Financial Services

Time used: Less than 12 months

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2016

Insurance and billing specialist

Pros

This product is very inclusive with what it offers. I love that you can keep tract of clients and financial information on one system. I use this daily with tracking current and past patients.

Cons

I found this product hard to learn since there is so much that is offered with this. I wouldn't say it was bad just a lot of information.