Aura Software

3.29 / 5 (7)

Our advisors have recommended this product 5 times in the last 30 days

About Aura

For nearly two decades, Sigmund Software has had the opportunity to create individualized Software Solutions for many diverse organizations. Sigmund’s enterprise, cloud-based platform, AURA, contains a robust features suite that spans a full business spectrum. As a result, AURA offers comprehensive and dynamic solutions for the operational success of any organization with the ability to complete all tasks in-house.

Explore AURA’s easy and automated data collection points. Generate insightful infographics and view patients more effectively over the span of the treatment episode.

Experience the ease of an automated workflow engine and save time, improve care coordination, productivity, compliance and enhance patient expe...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

8 Reviews of Aura

Average User Ratings

Overall

3.29 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.5

Functionality

3.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

Do you use this product?Write a review

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

We are not fully utilizing this tool

Pros

This tool has some flexibility to it that can allow companies to customize to their specific needs in Sigmund.

Cons

No cons that I can think of; we are using this at the most basic level for time management, and have no issues yet.

April 2017

John from CPI

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2017

Amazing

I would recommend to anyone

Pros

For our partial care setting it works great. No Issues so far. All of our employees were easily onboarded.

Cons

Wish it integrated into other collateral programs like UA reports and case manager systems. Other than that it is great.

July 2019

Joseph from Farnum Center

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

July 2019

Use in Medical Detox

Fair to poor.

Pros

Opportunities to see what other members of Recovery team are doing. Perhaps it is more suited for those doing purely Psychologic. Counseling, and other NON-Medical work.

Cons

#1 Poor Medication software. Difficult to enter medications and directions. #2 System often malfunctions. #3 Anemic History and Physical Exam choices. #4 Must open individual COWS and CIWA assessments. This makes it very difficult to see overall pattern of drug withdrawal (CLINICAL OPIATE WITHDRAWAL SCALE) #5 Since new Update we can not longer see which patients have not had History & Physicals by using the Reporr to "Clients without Assessments."

September 2018

robert from sundown m. ranch

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2018

worth the money

Clint record keeping has been much easier and more thorough with this software

Pros

This program is self contained , once you sign in, all your documentation in a client file is easily entered and accessible.

Cons

It does take some time to learn all the ins and outs

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

August 2018

-from a tech newbiei

Pros

-fast charting possible -can book appointments easily -able to do billing in a few steps

Cons

-customer support was not as helpful as we needed it to be -it was not helpful if you were unsure of a billing code

July 2016

Shalona from Cirque Lodge

Industry: Financial Services

Time Used: Less than 12 months


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Insurance and billing specialist

Pros

This product is very inclusive with what it offers. I love that you can keep tract of clients and financial information on one system. I use this daily with tracking current and past patients.

Cons

I found this product hard to learn since there is so much that is offered with this. I wouldn't say it was bad just a lot of information.

January 2020

Justin from Comprehensive Care Associates

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2020

Run, don’t walk away from this software

Could not have been worse. Has cost us a ton of money in lost collections. Took the [SENSITIVE CONTENT HIDDEN] 2 months to reply to complaints after initially asking for a weeks time to investigate. DO NOT USE

Pros

Excellent demo, knowledgeable sales people, very flexible with terms to sign up.

Cons

Every single thing once we signed up. The “implementation” Team had no idea how to utilize their software to tailor to our business. Would frequently argue with each other on implementation calls, would rely on us to come up with solutions to use their product.

Reasons for Choosing Aura

Was led to believe they had a system that worked and a team that would help.

June 2017

Christine from Seeking Wellness Counseling

Company Size: 1 employee

Industry: Mental Health Care

Time Used: Less than 12 months


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2017

Look elsewhere, dated and clunky!

Revamp the entire system. The interface is clunky and outdated. Nothing is intuitive about it. Think about how the user is going to use it; start from there. It's nice if you can develop an interface that users rave about!

Pros

Nothing! It wants me to write a 100 characters; I repeat there is nothing I find positive about it!!

Cons

Horrible system! I've worked in hospitals with EMR's and have my own private practice and use an EHR that is much more user friendly. This is one of the worst systems I have ever, ever seen! No one liked it where I worked and everyone complained.