EpicCare software


Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems, certified for Meaningful Use Stages 1 and 2. EpicCare is developed, implemented and supported by an in-house team. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates.

EpicCare also provides a patient portal and e-prescribing features as part of Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8

87 Reviews of EpicCare

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  • Alex from Arizona College of Nursing

    Number of employees: 1 employee

    August 2018

    Epic EMR review!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.

    Pros

    I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

    Cons

    EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mary from FixleyHealthcare Consulting

    Specialty: Pediatrics

    Number of employees: 501-1,000 employees

    August 2018

    Flexible Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is truly a great product and the customization is unlimited. I have worked with this software in several healthcare setting and was amazed how customized it was to the specific entity.

    Pros

    The programs were easy to use and the ability to integrate voice technology to make documentation easier

    Cons

    It took a while to learn but once you did, it had a tremendous power as a documentation system. I found it difficult to organize the miscellaneous records at times and especially in a large organization, it was difficult to find scanned documents.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • DOROTHY from The Family Foot Care Group

    Specialty: Podiatry

    Number of employees: 5,001-10,000 employees

    August 2018

    VERY TIME CONSUMING

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is generally for government gathering of private information and healthcare statistics.There's so much time consumed by clicking in forwarding and pushing buttons that Patient care is compromised.

    Pros

    There is a great deal of information available in access to other hospital departmentsCan be carried outOnce you have masteredThe kinks in the system.

    Cons

    There is little benefit to patient care because time in front of the computerIs unusuallyDemanding.This is ideally suited for Government gathering of informationIn public health data.Is not primarily For improve patient care in fact the opposite occurs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mallory from Mallory Griffith, MA CCC-SLP

    Specialty: Speech therapy

    Number of employees: 1 employee

    July 2018

    Great product for medical charting!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I would love to use this program again! I wish my current setting used it.

    Pros

    I used this product for two years at a hospital setting. This product was great because it held provider accountable for finishing their notes prior to billing. It also allowed the option to create templates which can speed up the process of charting. This product is used across several hospital settings, so it was easy to share information with other providers. Seemed to be conducive to different types of providers as well.

    Cons

    Not a lot of complaints of this software. It does look a bit dated. I was not responsible for payment or accessing customer support, so I can't speak to those components.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Danit from Balance & Concussion Therapy Center

    Specialty: Physical therapy / rehab

    Number of employees: 5,001-10,000 employees

    July 2018

    Epic? No, but still pretty good to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Great interdisciplinary system - gives phone numbers for other providers, lets you know if someone else is using the patient's chart when you want to use it and gives you info so you can contact the person - nice to have the whole patient record in one place

    Cons

    there is a lot of redundancy, at least in the department that i'm in - we have to enter dx codes every time we see the patient even if we see them weekly for the same service.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kayla from Kettering Health Network

    July 2018

    Overall, wonderful. Some improvements to be made but they are constantly improving for the customer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of navigation between functions and the multiple ways to perform functions which allow for us to determine the best way for you

    Cons

    no true complaints that are devastating or frustrating with the software. minor complaints that could maybe be considered petty

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • MH from KP

    Specialty: Other specialty

    Number of employees: 10,000+ employees

    July 2018

    Limited functionality

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is good for managing the revenue cycle of due, co-pays, co-payer information and tracking the bills.

    Cons

    It is not as competitive in the market as other products. Behind the curve in catching up with the market needs and not pro-active.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tamieka from Cincinnati Health Department

    Number of employees: 201-500 employees

    July 2018

    EPIC is one of the most popular EMR systems in Cincinnati.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

    Cons

    This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Aaron from HonorHealth

    July 2018

    Epic was very easy in terms of functionality and overall use in regards to the system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall functionality and use it easy and it provided a great experience in regards to charting and documentation

    Pros

    It was very easy to learn how to use. Not a steep learning curve. The flowsheets are easy to use and provide easy charting functionality. Overall this is the best EMR that i have used.

    Cons

    It takes a while for it to get tailored to the specific facility that you are in. When they first install it it is not specific to the facility and needs many updates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christopher from IBM

    Specialty: Radiology / imaging

    Number of employees: 10,000+ employees

    July 2018

    Epic System for Hospital

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We used the system epic in our hospital and it was used for all departments. It was easy to train new employees and could track insurance and each visit on the system.

    Cons

    There weren't a lot of cons using this EMR system, it was great for the hospital. The one thing it lacked in was the slow customer service when issues did arise.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Taylor from Family First Health

    Specialty: Family medicine

    Number of employees: 51-200 employees

    July 2018

    LPN at outpatient site

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to view and compare lab results from past and present. Also, care through other facilities can be loaded to all be contained in one place.

    Cons

    Can be difficult to search for patients if they have hyphenated names, as your entry needs to be very precise to pull up the correct person.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tiffany from Southwest kidney institute

    Specialty: Nephrology

    Number of employees: 51-200 employees

    June 2018

    EpicCare is great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the accessability ! This program is used all througout the clinics and hospitals and its so easy and convienent, perfectly effecient!

    Cons

    No cons for me, I absolutely love this program. We have been using it for years and its still great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kayla from University of Texas Medical Branch Galveston

    June 2018

    Functional software for Patient Data Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software stores and manages patient data fairly easily. It also has the functionality to produce reports as needed.

    Cons

    I do not like the overall feel of the software. I feel as though it is a little outdated. It could also be organized a little better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jessica from The Dedham Group

    June 2018

    EPIC is a great way to view a patients medical history.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that I can see patient treatment options & notes down to the day, time, and provider recording them. It helps to inform patient management decisions.

    Cons

    I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tina from COPE Center for Colorectal and Pelvic Health

    Specialty: Hospital

    Number of employees: 1,001-5,000 employees

    May 2018

    Not good for therapy notes

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to see all nursing and physician notes in one place. Easy to use "quick" summary toolbar on the R side of the screen saving valuable chart reviewing time.

    Cons

    Not therapy friendly for outpatient. Inpatient is better. Outpatient documentation is formatted all over the place and it takes me 45 minutes to do an eval note. You have to come up with your own "smart phrases or templates", which makes it easier once done, but this takes a lot of time too

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Best EMR on the market.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Totally patient-centered. All the data you need is on the patient, not the software. Can be shared with other Epic using sites.

    Cons

    Too many clicks. Not enough updated and supports being pushed out from Epic to the many sites. Needs better end-user training.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    A great place to write and store patient's electronic medical records with ease.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I think that everything can be found in one place. As a clinician, it is nice to have notes and information from every discipline that is caring for the patient, which provides more well-rounded care. The formatting and tabs are also easy to use.

    Cons

    It is constantly changing, making it hard to keep up. Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kevin from UCLA

    Specialty: Hospital

    Number of employees: 10,000+ employees

    May 2018

    well integrated electronic health record

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Epic Systems has created a masterful product that many different user types can benefit from. The functionality and usability is superior.

    Cons

    Epic Systems has historically been a closed system and it's been hard for organizations to innovate due to the restrictive build

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rosemary from Isk institute

    Specialty: Hospital

    Number of employees: 51-200 employees

    May 2018

    EPIC CARE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    GREAT PROGRAMMING! GREAT NOTES TO PUT IN PATIENTS CHARTS! VERY THOROUGH PROGRAM! EASY TO USE! LOTS OF DETAILS!

    Cons

    NOT MUCH ON A NEGATIVE NOTE TO SAY... I DO WISH THE PROGRAM WAS FASTER IN DOWNLOADING BUT OTHER THAN THAT, GOOD PROGRAM.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jessica from Akron Children's Hospital

    Specialty: Mental & behavioral health

    Number of employees: 5,001-10,000 employees

    April 2018

    Efficient Care Coordination

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    ease of contacting other providers within my system, ease of seeing other providers' notes, many tools to make note writing as quick and easy as possible

    Cons

    difficulty in managing schedule/ patient case load, difficult to see who has cancelled, no-showed and keeping track of follow ups

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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