EpicCare Software


 

Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems, certified for Meaningful Use Stages 1 and 2. EpicCare is developed, implemented and supported by an in-house team. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates.

EpicCare also provides a patient portal and e-prescribing features as part of Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

 

EpicCare - Patient record
 
  • EpicCare - Patient record
    Patient record
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

28 Reviews of EpicCare

 

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Software Advice Reviews (21)
More Reviews (7)

Showing 1-20 of 21

Shahil from Physicianone urgent care
Specialty: Urgent care
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Best EMR on the Market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

No bugs in this system and if you have them they will remove them right away. This is the first EMR I am very satisfied with.

Cons

Too much functionality, take a long time to really learn the EMR and explore all the functions that it has to offer.

 
 

Karen from Hospital
Specialty: Other specialty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Poorly Designed EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am a physician and consciously avoid health care facilities that use EPIC for my own care because I think it is so bad.

Access from home on call but any software does this. It is actually very cumbersome to log in from home

Cons

Insufficient space to list all the problems
Great for people with OCD who just like to click boxes. Clunky, cumbersome, slow, cluttered and poorly designed screens After 7 years it just keeps getting worse. I have used much better EHRs in other settings.

 
 

Carrie from Lisa Larkin MD and Associates
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

A challenge to get comfortable with but totally worth it!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very comprehensive and adaptable to your practice needs. Reporting very easy to work with and a comprehensive system. Chart management, practice management, and A/R management

Cons

Extensive build to get it where you want it. Everyone who will need to build must attend training in Wisconsin for at least 2 weeks!

 
 

Tyler from Yakima Valley Memorial Hospital
Specialty: Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Epic is Epic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system has everything you will need in an EMR. There is a reason why it is one of the top EMRs in the USA

Cons

Can feel overwhelming at first for employees, especially if they are not use to EMRs or do not have great computer skills

 
 

Roy from IU Health Arnett
Specialty: Family medicine
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Physician using it for 8 months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like it now that I have learned a lot of it. There are many other things I need to learn, but it will take another year or two.

Pros

It has a lot of good features: quick access to note by other providers who use the same program and Macros = SmartPhrases.

Cons

It is hard to learn because it is so complex. When they do updates they erase our "Favorites" and the updates are only exciting to them. They always make the program worse for we users.

 
 

Christian from Lsu university health
Specialty: Anesthesiology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Epic review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does just enough to not be annoying. The dot commands are good and allow sharing among members. But that's it

Cons

Server based. Always updating, too many contexts to switch between. Also it is expensive. I am using this during fellowship, but won't again.

 
 

Richard from usf health
Specialty: Multi-specialty
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Best EMR System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I find this the best EMR system. It is very easy to navigate between documents and write orders & notes. A lot of valuable presets and ability to create templates. As a med student I used a lot of different systems and this is my favorite!

 
 

Sarah from Heart and Solutions
Specialty: Emergency medicine

May 2016

May 2016

Robust software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Epic is filled full of robust features and is way to use in terms of navigation.

Likes Least

The software is very elaborate and can be timely to learn how to fully use all of the features.

Recommendations

Be patient and don't be afraid to demo a product a few times. Your time is not wasted if you are critically thinking about the product and how it would improve your workflows.

 
 

Caleb from UPMC
Specialty: Other specialty

April 2015

April 2015

Top of the line EHR system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Epic is by far one of the easiest software to use and it can be configure to meet the needs of any health care enterprise or small doctors's office.

Likes Least

The only negative comment regarding Epic is the lack of compatibility with anesthesia codes and chargers.

Recommendations

In my professional opinions EpicCare is the best and most reliable EHR system in the market right now... Reason why its taking all the big players' market share.

 
 

Julie from Oregon Health and Science University
Specialty: Ob Gyn / women's health

March 2015

March 2015

EpicCare Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The accountability and navigation are great! I love that reviewing pts charts are so much easier than other programs. Also, the Care Everywhere function is great!

Likes Least

I really haven't encountered anything that I really don't like about this product.

Recommendations

I would say the Output charting in Epic is amazing and a great way to keep all members of the heath care team in the loop about pt care.

 
 

Jeanne from Multicare
Specialty: Emergency medicine

March 2015

March 2015

ER Charting

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Fairly easy to learn and use. It has all the information needed to access pt medical history, test results, drug guides and new and old orders.

Likes Least

Instruction on use of product was weak. I kept looking for a back button. I need to emphasize that there is no back button. Too many columns for procedure documentation. What about care plans? Seem to be fading.

Recommendations

I thought the triage/secondary assessment was long and confusing. It could be combined with a big highlight where the assessment left off for interruptions.

 
 

Phillip from Baptist Medical Group
Specialty: Family medicine

March 2015

March 2015

EPIC in Ambulatory Care setting

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

EPIC covers almost every facet of EHR & PM in a unified interface.

Likes Least

Slow response in large practice. There's too much "data input" required directly by MD/NP providers which would normally be delegated to a nurse assistant or medical technicial.

Recommendations

Ensure that your "build" of EPIC matches your practice's environment. In example, default "hospital" build is much less functional that specialized ambulatory medicine (custom) build out.

 
 

Ronda from North Memorial Silver Lake Clinic
Specialty: Family medicine

March 2015

March 2015

EpicCare Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's similar to other systems, so I'm able to navigate through CareEverywhere for patient care coordination

Likes Least

There are too many clicks to get anything done - there are multiple places where information duplicates (needs to be entered more than once).

Recommendations

It is a common system, but has some bugs that never seem to be improved.

 
 

Delores from Oxford inc
Specialty: Multi-specialty

March 2015

March 2015

Epic review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the flexibility and interoperability of the system for healthcare.

Likes Least

The system was built off the ambulatory suite, so inpatient elements can be irelevant.

Recommendations

Allow for a broader implementation timeline then you think you'll need.

 
 

Jessica from OHSU
Specialty: Pediatrics

March 2015

March 2015

Epic care experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to connect with other hospitals and clinics through CareEverywhere.

Likes Least

Inability to easily convert smartphrases and preferences from one Epic site to another Epic account at a different facility/health care organization.

Recommendations

It seems that this will be one of the premier EHR platforms in the future, at least in the NW U.S. It may be worth investing in it now rather than having to switch EHRs in the future.

 
 

Joseph from Kaiser Permanente
Specialty: Pediatrics

February 2015

February 2015

Users review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Integrated system. It has patient-specific information and is not tied just to encounters.

Likes Least

There are too many clicks and fields to fill out. It has no tolerance for incorrectly spelled medications or diagnoses.

Recommendations

Make sure that you get an EMR that fits the needs of your organization.

 
 

Sanja from LMHS
Specialty: Surgery

February 2015

February 2015

Charting, order entry

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I am just an end user, I did not have an opportunity to choose between diferent software. My hospital uses this.

Likes Least

I like it for the very reason it was invented: to keep data in one place and to avoid duplication, repetition and endless busy work that previous charting represented.

Recommendations

I don't have any recommendations. Answer the questions if you are a user, it is straight forward and hopefully you will have more to say than myself.

 
 

Kat from Cambridge Health Alliance
Specialty: Pain management

February 2015

February 2015

Easy to navigate good functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is easy to use and vendor gives excellent technical support.

Likes Least

There is nothing I can think of that I dislike about this product.

Recommendations

Be sure to consider how easy it is for both staff members and patients to use.

 
 

Hyunjoo from Duke University Hospital
Specialty: Neurology / neurosurgery

February 2015

February 2015

duke epic care

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very user friendly and easy to learn. It did not take a long time to get used to. It is one software system - place the order and charting. I can pull all date from other hospital where EpicCare is used.

Likes Least

There isn't anything I dislike about the product.

Recommendations

Some features need to be added, like being able to change the time of charting. If I place a long charting time, I have to erase all date-unable to change the charting time. Neuro assessment does not have a lot of options-I need to make a note a lot due to lack of options.

 
 

Eleni from Johns Hopkins University
Specialty: Rheumatology

February 2015

February 2015

epic review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Electronic chart making possible communication throughout providers and with patients.

Likes Least

Not user friendly, difficult to access labs, many different buttons and it keeps a lot of information separate.

Recommendations

I would make it more user friendly, like citrix software.

 
 
 
Showing 1-7 of 7

Shruti from Citiustech
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Best software for quick access to all medical records

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy integration to existing pacs system.
Ease of use

Pros

Epic was one of the best softwares I've used to integrate all electronic medical records.

Would definitely recommend this software to new users. It is easy to integrate with existing PACS softwares as well

Cons

Too much of information is available so physician should have a clear idea about which exact info s/he is looking for

Source: Capterra
 

Brad from Peak Performance
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Used as EMR at hospital.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use it daily and very helpful.

Pros

Very organized and easy to use. Also able to identify MD orders and access other personal medical information that can be used for treatment purposes.

Cons

Can contain a lot of information so need to go through whats important and whats not pertinent to your profession.

Source: Capterra
 

Katherine from Lifespan

June 2017

June 2017

Easy to use. So many features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Able to enter my notes and access patients information at ease. The feature I use the most easy to navigate.

Cons

So many features. I feel the software is overwhelming when looking at it. The scanning into media wish was in color and more friendlier.

Source: Capterra
 

Greg from PLASTIC REPAIR

April 2017

April 2017

Epic review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Epic was overall a decent software program to use but definitely had its downfalls. Customer support was definitely lacking and took forever to respond to questions. It was generally easy to use and was a decent value for the money.

Source: Capterra
 

Elizabeth from LizIsWorkInIt

November 2016

November 2016

EPIC is epic!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used EPIC for 8 years and it is by far the best software available. It is so easy to navigate.

Source: Capterra
 

barb from wellstar

October 2016

October 2016

epic is ok

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it would be nice to graph trends easily and do a ontrol find to see a certain parimeter in many charts instead of opening each chart. needs to integrate with all emrs

Source: Capterra
 

Toni from Norton Healthcare

August 2014

August 2014

Love it!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

So easy to use! Makes charting a lot easier!

Source: Capterra