--- title: "Epic Software Reviews, Demo & Pricing - 2026" description: "Review of Epic Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / Epic Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/alternatives/) # Epic Review Wondering if Epic is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Epic 4.4 [(455)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Pricing Pricing available upon request ### About Epic Epic is an electronic health record (EHR) solution serving hospitals, health systems, specialty clinics, dental practices, and other healthcare organizations of all sizes. Epic is deployed as a cloud-based platform, giving care teams access to patient records, scheduling, billing, and clinical documentation from a single system. Core features include patient charting, appointment scheduling, revenue cycle management, e-prescribing, and patient portal access, which allows patients to view records and communicate with providers directly. Reporting and analytics tools help organizations track outcomes and manage population health. Interoperability features support data sharing across different healthcare systems. Support is available through a knowledge base, online training resources, and direct assistance from Epic's support team. Do you work for Epic? [Manage this product listing](https://www.g2.com/products/epic/claim_requests/new?auto=true) Wondering if Epic is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. ## Epic User Interface ## Popular Epic Alternatives Main Product Epic 4.4 [(455)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.09Value for money - 4.25Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.4 [(673)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.35Value for money - 4.51Customer support - 4.24Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.5 [(566)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.35Value for money - 4.33Customer support - 4.46Functionality Pricing Available upon request Get Price ## Epic Pros and Cons We analyzed 455 verified reviews for Epic to find out what actual users really think. Select to learn more Streamlined Patient Chart Navigation Epic offers organized, customizable patient charting with intuitive navigation and robust search features. Providers can quickly access, review, and update patient information, use templates for faster documentation, and merge records efficiently. The system supports interdisciplinary collaboration and keeps all chart details in one place for easier care. Broad Hospital System Integration Epic is widely adopted across hospitals and clinics, supporting both inpatient and outpatient workflows. Its versatility allows staff to access patient data, coordinate care, and switch between departments easily. Integration with other facilities streamlines information sharing, making it valuable for large healthcare organizations. Centralized Electronic Medical Records Epic consolidates patient medical records from multiple sources, making documentation and access straightforward for providers. The platform supports secure sharing, efficient retrieval of outside records, and helps prevent errors. Its widespread use enhances continuity of care and simplifies record management for healthcare teams. Order Processing And Alerts Issues Managing orders in Epic can be difficult due to clunky interfaces, frequent alerts, and challenges in editing or locating orders. Users experience problems with order accuracy, message handling, and grouping lab results. Customer support is often slow to respond, adding frustration when resolving order-related issues. System Lag And Slow Response Epic users report slow performance, lagging screens, and delays when loading images or lab results. The platform's speed depends heavily on internet connectivity and device capability, with frequent glitches and latency issues disrupting workflow. These problems can hinder efficient patient care and documentation. Complex Navigation And Workflows Navigating Epic often requires excessive clicking and can feel unintuitive, especially for new or infrequent users. Many reviewers find it difficult to locate specific features, with cluttered screens and frequent layout changes adding to the challenge. The overall workflow can be cumbersome and time-consuming. ## Epic Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Epic Features - Features of Epic Appointment Scheduling Automated Scheduling Billing & Invoicing Charting Claims Management Claims Scrubbing Client Portal Coding Assistance Compliance Management Compliance Tracking Customizable Templates Decision Support EDI Electronic Payments EMR/EHR Financial Management For Healthcare For Medical Purposes For Obstetrics & Gynecology For Orthopedics Health Monitoring HIPAA Compliant Insurance Eligibility Verification Live Chat Medication Management Mobile Access Monitoring OSHA Recordkeeping Patient Education Patient Engagement Patient Intake Patient Portal Patient Records Management Patient Scheduling Physician Scheduling Practice Management Predictive Analytics Referral Tracking Remote Treatment Planning Scheduling Self Service Portal SOAP notes Telemedicine User Management Video Conferencing Voice Recognition Workflow Management ## Epic Integrations SailPoint Integration rated undefined from -1 review Abridge Integration rated undefined from -1 review ## Epic User Reviews ## Epic customer ratings - Overall rating: 4.4/5 - Total reviews: 455 ### Rating distribution - 5 stars: 270 reviews (59%) - 4 stars: 132 reviews (29%) - 3 stars: 34 reviews (7%) - 2 stars: 7 reviews (2%) - 1 star: 12 reviews (3%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.4/5 --- ### EPIC for your Medical needs! - Overall rating: 5/5 - Reviewer: Kerry G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My over all experience has been smooth, easy user friendly system keeping all medical software together in one place. Eliminates many different systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients. #### Cons I honestly can say I have worked in many EHR and Medical Billing systems and EPIC is a platinum platform for everything Medical. I would not say I dislike anything about EPIC. #### Reasons for switching to Epic Company made the switch merging with a large hospital group. --- ### EPIC has been a huge win for my office! - Overall rating: 4/5 - Reviewer: Taylor C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Epic takes patient care to the next level. It makes outside providers and practice notes easily accessible which allows you to give your patients the best possible care. Allows you to tailor templates, run reports, integrate medications, pharmacies, communicate within your practice- all in one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can easily view medical notes and appointments from different doctors and facilities which is extremely important for patient care. Epic is so customizable, it fit any practice! #### Cons I honestly have no cons about Epic! And i have used multiple ehr systems over the years..Epic Is by far the most inclusive and customizable. #### Reasons for switching to Epic Needed an ehr system that was all inclusive and more customizable. Epic did that and so much more! --- ### Harder to learn but full of useful features - Overall rating: 5/5 - Reviewer: Shannon P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving. #### Cons Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus. --- ### EPIC - with one-stop tactics - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It enables multi-professional team operations and information sharing can be done in real time and you don't have to use just one program. You can send a message to a colleague, call a customer and not have to type in a number - the program itself enables the smooth operation of apps on your phone. All essential information is carried safely and reliably and you don't have to use just one application at work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that the system allows home care documentation just by typing in the necessary menus and it is also possible to add information to them by writing your own text. I don't know what the problem is when sometimes the menu covers the text field, so you can't see what to write in the text field and it's made it difficult to correct typos. I can't say if this is a general problem or just a bug in our system. I recommend that new employees be trained in the use of the system so that the nursing work itself runs on schedule, according to plan, so that practical nursing work runs smoothly and time is not wasted "fighting with the system". For the new user, retrieving information, recording information and multi-professional cooperation would run smoothly in a way that does not cause additional inconvenience to the client and nursing work can be done naturally, reliably and with professional skills, and the client would not have the impression that the nursing staff is not communicating, things are not progressing and the client can trust the person caring for them. #### Cons too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming. It would be good if there was a more structured logging form made specifically for our use. #### Reasons for switching to Epic Minulla ei ollut päätösvaltaa asiaan. Suuri yritys ja päätöksenteko kuuluu johtoryhmälle. --- ### Happy Epic User - Overall rating: 5/5 - Reviewer: Shirley T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Epic has been a positive one. I personally enjoy Epic system more than the old system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients. #### Cons One thing I like least about Epic is the process with making changes and technical builds in Epic. The clinical and technical process can be quite time consuming. #### Reasons for switching to Epic It was the hospital's decision to make the switch. --- ### Epic for medical charting: easy to use but too many clicks - Overall rating: 3/5 - Reviewer: Meg C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Epic for medical chart documenting, medication and lab ordering, and communicating with patients. I have used Epic for the last 8 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Epic is easy to use; the patient messaging is similar to email; clearly laid out interface. #### Cons Too many clicks! Information is not as streamlined as it could be. Have to enter the same information multiple times. #### Reasons for switching to Epic I started working in a different hospital system. --- ### Epic pros and cons - Overall rating: 4/5 - Reviewer: Melissa L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall extremely user friendly compared to other EMR’s #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros That you can have multiple patients charts open at one time. This enables you to go between patients charts easily. #### Cons It is not easy to find things that are not wrenched into your toolbar #### Reasons for switching to Epic Hospital switched EMR system for better records mgmt --- ### Great System - Overall rating: 4/5 - Reviewer: lakisha B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Epic is a great system. It basic and allows small personalization features. for user to be able to navigate he system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The functionality of the software. It is so user friendly and I like how you can navigate through charts. #### Cons Everything was great. I do not have any complaints about this software system. I like that it displays the full profile. #### Reasons for switching to Epic We wanted to upgrade our system to assist users and patients. --- ### EPIC IS OUT OF THIS WORLD :) - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with EPIC is AMAZING, I seriously love using it and think it has changed the medical game. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love epic and how easy it is to use, and you can customize your colors and the designs of your DAR report of patient's for the day. The Clinic practice moves so much easier with this software. #### Cons My least favorite thing is all of the updates we constantly get on EPIC, the updates are worse in my opinion. --- ### The way to go! - Overall rating: 5/5 - Reviewer: Rocky H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gold standard for EMR's! Easy to use and understand patient info, and very modular for custom use cases. #### Cons Training requires corporate sponsorship or having someone vouch for you, so new hires can't get training before starting in their roles. --- Showing 1 - 10 of 455 Reviews [See All Reviews](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) ## Epic Popular Comparisons [Fusion vs Epic](https://www.softwareadvice.com/compare/3954-epic-systems-epiccare/vs/395326-Pediatric-Therapy-EMR/)[Carepatron vs Epic](https://www.softwareadvice.com/medical/care-patron-profile/vs/epic-systems-epiccare/)[Alleva vs Epic](https://www.softwareadvice.com/medical/alleva-profile/vs/epic-systems-epiccare/)[AestheticsPro vs Epic](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/epic-systems-epiccare/)[ModMed vs Epic](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/epic-systems-epiccare/)[Tebra vs Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/kareo/)[ChiroTouch vs Epic](https://www.softwareadvice.com/medical/chirotouch-profile/vs/epic-systems-epiccare/)[Jane vs Epic](https://www.softwareadvice.com/compare/3954-epic-systems-epiccare/vs/86099-Jane-App/)[ClinicSense vs Epic](https://www.softwareadvice.com/medical/clinicsense-profile/vs/epic-systems-epiccare/)[athenaOne vs Epic](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/epic-systems-epiccare/)[TherapyNotes, LLC vs Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/therapynotes/)[Praxis EMR vs Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/praxis/)[DrChrono vs Epic](https://www.softwareadvice.com/medical/drchrono-profile/vs/epic-systems-epiccare/)[AdvancedEHR vs Epic](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/3954-epic-systems-epiccare/) [Compare All Alternatives](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/alternatives/) ## Other Top Recommended Web-Based EMR Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **254** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **226** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **225** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **179** times Stuck Between Options? 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