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> Reviews of Epic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Epic is a good fit for you!

Source: https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews

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Epic Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/)

Reviews

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# Epic Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(270)

4

(132)

3

(34)

2

(7)

1

(12)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.2

Value for money

4.1

Functionality

4.4

* * *

### Pros

"It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems."

"I like that the system allows home care documentation just by typing in the necessary menus and it is also possible to add information to them by writing your own text."

"Adding patient’s family medical history is the simplest I’ve ever seen in an online platform, which means patients are more likely to fully fill out the data."

### Cons

"Epic is one of the more expensive EHR solutions on the market, and for smaller practices, the licensing and implementation fees can be a significant financial burden."

"Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient."

"My least favorite thing is all of the updates we constantly get on EPIC, the updates are worse in my opinion."

* * *

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Epic Reviews, Pros and Cons - 2026 Software Advice