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> Reviews of Epic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Epic is a good fit for you!

Source: https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews

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Epic Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/)

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# Epic Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(270)

4

(131)

3

(34)

2

(7)

1

(12)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.2

Value for money

4.1

Functionality

4.4

* * *

### Pros

"It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems."

"Adding patient’s family medical history is the simplest I’ve ever seen in an online platform, which means patients are more likely to fully fill out the data."

"However, the high price point is a barrier for many practices. If budget is not a constraint, Epic is a solid choice for healthcare organizations looking for a dependable, fast, and user-friendly platform."

### Cons

"Epic is one of the more expensive EHR solutions on the market, and for smaller practices, the licensing and implementation fees can be a significant financial burden."

"Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient."

"The interface isn’t always intuitive, and it often takes significant training to become comfortable using it efficiently."

* * *

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Epic Reviews, Pros and Cons - 2026 Software Advice