--- title: "Epic vs iCare - 2026 Comparison - Software Advice" description: "Epic vs iCare - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/icare/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) / Epic vs iCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated October 21, 2026 # Epic vs. iCare: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated October 21, 2026 # Epic vs. iCare: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) 4.4 [(457)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Starting Price Not provided by vendor Free trial: Not available Free version: Not available Pros: - Patient Charting - Hospital Use Cons: - Order Management - Performance and Speed Who uses Epic Based on 457 reviews - Popular among: Enterprise organizations - Most common industry: Health & Medicine (74%) - Top use cases: Electronic Medical Records (23%), Patient Management (13%) and Medical (9%) 74% of users recommend this product [](https://www.softwareadvice.com/medical/icare-profile/) [iCare](https://www.softwareadvice.com/medical/icare-profile/) 4.9 [(26)](https://www.softwareadvice.com/medical/icare-profile/reviews/) Starting Price $25.00per month Free trial: Not available Free version: Not available Pros: Not enough reviews Cons: Not enough reviews Who uses iCare Based on 26 reviews - Top use case: Electronic Medical Records (69%) 100% of users recommend this product [](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) Epic 4.4 [(457)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) [](https://www.softwareadvice.com/medical/icare-profile/) iCare 4.9 [(26)](https://www.softwareadvice.com/medical/icare-profile/reviews/) + Add product Add product ## Epic vs iCare: At a glance * * * Product ratings at a glance | | Epic | iCare | | --- | --- | --- | | Overall rating | 4.4
457 reviews | 4.9
26 reviews | | Ease of use | 4.1 | 4.9 | | Value for money | 4.1 | 4.9 | | Functionality | 4.4 | 4.9 | | Customer support | 4.3 | 4.9 | | Ease of deployment | 4.1 | 4.9 | Best in comparison ## User interface * * * ## Key features Features selected based on 483 reviews from Medical Practice Management * * * Claims Management 4.0 Clinic Interoperability N/A Compliance Tracking 4.9 Decision Support 5.0 Patient Portal 5.0 Patient Scheduling 4.5 - HIPAA Compliant: 4.9 - Compliance Tracking: 4.9 - Client Portal: 4.8 - EMR/EHR: 4.7 - Medication Management: 4.7 - Self Service Portal: 4.7 - Charting: 4.6 - Patient Scheduling: 4.5 - Insurance Eligibility Verification: 4.5 - Patient Records Management: 4.5 - Workflow Management: 4.5 - Mobile Access: 4.4 - Patient Intake: 4.4 - Billing & Invoicing: 4.4 - Electronic Payments: 4.2 - Appointment Scheduling: 4.0 - Claims Management: 4.0 - Coding Assistance: 3.8 - Claims Scrubbing: 2.9 Claims Management 4.2 Clinic Interoperability 5.0 Compliance Tracking N/A Decision Support 5.0 Patient Portal N/A Patient Scheduling N/A - Appointment Scheduling: 5.0 - Charting: 5.0 - Patient Records Management: 5.0 - HIPAA Compliant: 5.0 - E-Prescribing: 5.0 - Medical Billing: 5.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ SailPointNot enough reviews ](https://www.softwareadvice.com/access-governance/sailpoint-profile/)[ AbridgeNot enough reviews ](https://www.softwareadvice.com/product/517073-Abridge/) ## Reviews * * * Positive review: VR Verified Reviewer nurse Hospital & Health Care, 10000+ employees "I like that the system allows home care documentation just by typing in the necessary menus and it is also possible to add information to them by writing your own text." Jun 27, 2026 Negative review: SW Sarah W. Medical Assistant Hospital & Health Care, 10000+ employees "My least favorite thing is all of the updates we constantly get on EPIC, the updates are worse in my opinion." Jun 23, 2026 Positive review: TW Tabatha W. Supervising Nurse Hospital & Health Care, 501-1000 employees "It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems." Apr 9, 2026 Negative review: VR Verified Reviewer QA Computer & Network Security, 11-50 employees "Epic is one of the more expensive EHR solutions on the market, and for smaller practices, the licensing and implementation fees can be a significant financial burden." Apr 18, 2026 Positive review: Christine B. Pilates transformation expert Health, Wellness and Fitness, Self-Employed "Adding patient’s family medical history is the simplest I’ve ever seen in an online platform, which means patients are more likely to fully fill out the data." Mar 29, 2026 Negative review: DT Diana T. Clinical Office Manager Medical Practice, 11-50 employees "Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient." Jan 16, 2026 [Read all reviews](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Positive review: AL Andrzej L. Clinical Director Medical Practice, 2-10 employees "US-based customer service is great for our needs." May 16, 2023 Positive review: VR Verified Reviewer Administrator Hospital & Health Care, 201-500 employees "The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance." Jun 15, 2022 ## Customer support * * * Epic Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Not available Chat: Not available iCare Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available ## Training options * * * Epic In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Not available iCare In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available ## Send this comparison chart to my inbox ## Popular Comparisons * * * [Fusion vs Epic](https://www.softwareadvice.com/compare/3954-epic-systems-epiccare/vs/395326-Pediatric-Therapy-EMR/)[Tebra vs iCare](https://www.softwareadvice.com/medical/icare-profile/vs/kareo/)