---
title: "epocrates Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of epocrates. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if epocrates is a good fit for you!"
source_url: "https://www.softwareadvice.com/medical/epocrates-profile/reviews/"
page_type: "reviews"
language: "en"
---

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epocrates Reviews

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# epocrates User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 88

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 58 reviews (66%)
- 4 stars: 24 reviews (27%)
- 3 stars: 4 reviews (5%)
- 2 stars: 2 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Epocrates is a comprehensive medical reference app that delivers trusted clinical information and decision support to clinicians.
- concise medication summaries save time during patient visits and help support confident decision making.
- It helps me look up information about medications from my phone.

### Most mentioned cons

- It requires a subscription to get the full service which can be pricey.
- I miss finding more options for research articles in the software.
- At times i have had to App crash for no apparent reason, which can be irritating.

## epocrates customer reviews

Showing reviews 1-25 of 88 (page 1).

### Epocrates - YAY!

- Overall rating: 5/5
- Reviewer: Elizabeth L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Epocrates is a comprehensive medical reference app that delivers trusted clinical information and decision support to clinicians.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Up-to-date drug info, interactions, dosing, and medical calculators in an intuitive mobile app that speeds clinical decisions.

#### Cons

Some advanced features require a paid subscription, and occasional content updates can feel slow for niche clinical topics.

---

### Helpful Resource

- Overall rating: 4/5
- Reviewer: Marisa B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use epocrates to answer simple medical questions during the course of my day. It is also helpful with prescribing decisions (e.g. dosing, titration).

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I most commonly use Epocrates as an interaction checker. This feature is simple and explains possible interactions in a more helpful way than my e-prescribing software. I also appreciate Epocrates for simple reviews of health issues.

#### Cons

Popups on the app are bothersome. I also often look for more information about medical issues, which I find more helpful on other applications.

#### Reasons for choosing epocrates

Epocrates was more affordable and appears to have a better mobile product (app) than Dynamed, which is where I primarily access information. NEI Prescribe is very helpful for psychotropic prescribing decisions, but lacks non-psychiatric medication and medical/pathophysiological information.

#### Reasons for switching to epocrates

High cost of Uptodate as an individual user.

---

### Great resource for healthcare workers

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I like that it is a simple app, easy to search and find what you are looking for. Great to have all of that in your back pocket and easier than looking up drugs in a huge textbook and not always finding what you're looking for.

#### Cons

I found that sometimes it didn't have exactly the answers I was looking for but still use it regularly because its so easy.

---

### Epocrates Athena is the best choice for HealthCare.

- Overall rating: 5/5
- Reviewer: Devin S.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience with Epocrates Athena has been very positive. This EHR system compared to all other is a step above.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The useability of Epocrates Athena is unmatched to all other EHR systems. It is organized and easy to use and navigate.

#### Cons

I have nothing negative to report regarding Epocrates Athena. We use this system daily for patient management and engagement and it works very well.

---

### decent resource

- Overall rating: 4/5
- Reviewer: Landon W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Epocrates has been a valuable daily resource. It offers quick access to trusted information, supports efficient patient care, and provides a solid balance of simplicity and depth, even though certain advanced features require a higher tier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

concise medication summaries save time during patient visits and help support confident decision making.

#### Cons

Some features feel a bit limited, and occasionally the search function requires very specific wording to find what you need. A few guideline sections could be more detailed for complex cases.

---

### Provider must-have

- Overall rating: 5/5
- Reviewer: Shar R.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I love the quick glance access to review medication dosage and cautions. I also love the drug interaction tool. It's really easy to use, not really a learning curve there. The mobile app is convenient, visually interactive and user friendly.

#### Cons

I wish they offered the herbs and supplements within the free plan as many patients take these without awareness of drug interactions or side effects. In many ways, it's just as important to have access to the herbal supplements as well.

---

### Overall Satisfactory

- Overall rating: 4/5
- Reviewer: Brazola M.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Epocrates is a reliable, easy to navigate, and comprehensive app. It helps me look up information about medications from my phone.

#### Cons

The cons for Epocrates app are the high cost for the full subscription, occasional issues with slow customer support, and inaccurate info about meds.

---

### Medication Review

- Overall rating: 5/5
- Reviewer: Diana T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Its typically experienced as a quick-reference clinical tool rather than a deep learning platform. tools

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The drug interaction checker is one of its most valued features, allowing clinicians to input multiple medications and instantly identify potential risks.

#### Cons

Sometimes the information for kids does not give a detailed directions. But once more research is done it gets better

---

### My go to medication app

- Overall rating: 5/5
- Reviewer: Nicole W.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I started using this app in grad school and have continued using this in my current practice. Love that I can easily pull up the app and check medication dosing or medication interactions. Also love the pregnancy/lactation function on the app. Love that I can search by diagnosis and it gives me treatment guidelines

#### Cons

I don’t have anything bad to say about this software. I can’t imagine seeing patients without having this app if needed

---

### One of the top quick reference apps in medicine

- Overall rating: 5/5
- Reviewer: Jeffrey W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use, comprehensive, slightly less streamlined than its major competitors, but I often use in conjunction with multiple sources regardless.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Epocrates is a comprehensive app that provides current medical information to users. It's references are current and easy to search through.

#### Cons

The app is a little less streamlines than its major competitor UpToDate. Additionally, the app requires large updates that may consume a huge amount of data or space on your phone.

---

### Epocrates Review

- Overall rating: 5/5
- Reviewer: Annie M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

the app is easy to navigate and the information is trustworthy and reliable

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

expansive library of reliable and up-to-date medical information

#### Cons

the app is expensive to subscribe to which was initially a deterrent to use

---

### Game-changer for Healthcare Providers

- Overall rating: 5/5
- Reviewer: Kalin H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is an extensive resource that I would recommend to any healthcare provider. It provides access to diagnostic information and treatment recommendations. In addition, the phone app is well-made and convenient to carry for any provider.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

This software is an amazing resource for healthcare providers. It provides a detailed database of diagnoses, treatment options, pharmaceutical information, and so much more. I am currently a PA student, and I have used this software on a regular basis to find information on case studies from school. I am able to search symptoms, conditions, medicines, and conditions associated with disease to find an extensive amount of information related to every case. While this does not replace needing to know information as a healthcare provider, it is a fast reference guide for staying up to date on the most recent research and treatment recommendations. I will be a long-time user of this resource.

#### Cons

There is a small learning curve with the software due to its expansive nature. There is so much information present that it may take a user some time to figure everything out. As a user for more than a year, I am still not sure that I understand how to use all of the features of the software. In addition, to access all of the utility of the software, there is a yearly fee. This fee is worth the price in my opinion, however.

---

### Easy tool from the doctor to the patient

- Overall rating: 5/5
- Reviewer: Yohan Andrés M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Information, and I think is the best benefit I get from this software, is the best in the medical area.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I'm a med student, currently I spend most of them time at hospital and when I need specific information this app is the best of all, the search mode is easier than you think and the patient can get total access and help to understand about medications, illness, symptoms and more, this is the best medical app I know.

#### Cons

Some features are not available if you don't get a subscription, but I also think it worth you get the subscription, generally I don't have any complain about this app.

---

### This is a great resource for any medical practitioner

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

Excellent and has really changed my medical practice

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

This software allows you to access thousands of drugs in a moment and then allows you to look up dosing, interactions, and common side effects to name a few main features. As a medical student, I find this essential to everyday use on the ward floor and in clinic. A must have.

#### Cons

There seriously aren’t many things to put in this category, but honestly the worst thing is that it almost has too much information and can make accessing what you actually need a little bit hard.

---

### Most useful clinical app that I use daily

- Overall rating: 4/5
- Reviewer: Belinda O M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It improves my time efficiency when I'm seeing patients, which ultimately allows to get more work done.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

This is my go to app when I quickly want to double check dosing of medications, check pill appearance to help verify with patients, and check interactions. It is easy to use. I keep it on my home screen.

#### Cons

I would like to have on the homescreen when i open the app, a button where I can see my favorites medications at look at, rather than swiping to the next screen set.

---

### Epocrates is a Versatile App for Medications

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been effective and positive. I am able to look up medications and screen for interactions with ease.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is reliable and very well-designed. The drug finders and interaction calculator is efficient and effective.

#### Cons

Sometimes the medications are not completely presented in the best fashion. But overall, it is functional enough to be useful on the ward.

---

### on the pharmaceutical info any MD needs

- Overall rating: 5/5
- Reviewer: Christine G.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

has been positive and helpful overall. would never get rid of my app

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I do love how accessible this app is. It used to be more accessible before the newer updates. But still nice to have a handy resources to look up meds on the go.

#### Cons

i don't like the new update - you have to pay and have a subscription now; whereas it was free access before

---

### Great free app

- Overall rating: 5/5
- Reviewer: Reanna F.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am a fourth-year pharmacy student and have utilized this app numerous times on my rotations to help solve problems or answer questions quickly and with ease. It is such a great resource.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This app has a free version that provides a wealth of information when you are in a pinch. My favorite part is the tablet ID function. There have been so many times when patients call and ask what a certain tablet is, and this app makes answering these types of questions super easy.

#### Cons

Honestly, not much to complain about. You can search for guidelines right within this app, you can do drug interaction checks, tablet identification, medical equations (crcl). It is a one-stop-shop right at your fingertips with information that is updated on a regular basis. The best part of all, it's free. I can't say enough good things about this app.

---

### Epocrates is a Physician's Savior

- Overall rating: 4/5
- Reviewer: Tahseen K.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I use this program daily for those moments I need to know dosages quickly. As a Pediatrician, many sources do not have accurate information. I can trust this program.

#### Cons

The updates take a while and catch me by surprise since I cannot use the app without updating.

---

### Epocrates Used By Nurses

- Overall rating: 5/5
- Reviewer: Towanda S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used other for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was introduced to Epocrates in grad school and have found it useful to explore in my spare time on my iPhone. Unfortunately, cell phones are not allowed in the clinical setting.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like most the comprehensiveness of the information found using the Epocrates app. Nurses can have the drug formulary and pill identification as well as calculators and information about diseases, its ICD codes, and processes at their fingertips. I especially like the research, health related information like current standards and ADA guidelines, and the picture polls too.

#### Cons

I have no comment about anything I dislike.

---

### Great resource!

- Overall rating: 5/5
- Reviewer: danielle e.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

An amazing resource for clinical information that can save you from making errors in your practice because it makes it so easy to double check yourself.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Functionality: 5/5

#### Pros

I love Epocrates, there are so many great features and I have absolute confidence using it to get information as an advanced practice nursing student and in my current position as a staff RN, because I know it has the most up to date information.

#### Cons

The only downside is the cost is a bit high and even with that there are still ads to deal with.

---

### Good medical resource site

- Overall rating: 4/5
- Reviewer: Haley M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with epocrates is positive and it still remains one of my top favorite medical websites.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I mainly use this and UpToDate for medical inquiries. One feature I like is that epocrates does a great job making quick outlines for diseases with important quick hit information.

#### Cons

What I like the least about epocrates vs uptodate is that it doesn't provide as comprehensive information, however, it still is very useful.

---

### Helpful Clinical Resource

- Overall rating: 4/5
- Reviewer: Rachael M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

-provides reviews in medical topics written by experts in the field with references -most articles use bullet point format when compared to Up To Date which is usually in a more narrative format (can be a little bit easier to read when you do not have a lot of time) -comes in app and website format depending on where you primarily access it from

#### Cons

-the service is not free (I get access through the institution that I work for) but I have heard it is expensive if you want to purchase for yourself

---

### Epocrates is accessible anytime!

- Overall rating: 4/5
- Reviewer: Omi R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent experience with this software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is easy to navigate and access the information anytime!

#### Cons

The price for the software is expensive for some providers.

---

### This software has change the way i treat patient

- Overall rating: 5/5
- Reviewer: Nam N.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is an excellent source for all medical providers. It will show you the correct dosing for all medications

#### Cons

There are some medications that were not in this software

## More reviews

[Next reviews](https://www.softwareadvice.com/medical/epocrates-profile/reviews/?page=2)

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epocrates Reviews, Pros and Cons - 2026 Software Advice