Essentia EMR Software


Essentia is an information management solution by Netsmart, catering to behavioral health agencies of all sizes. It can be deployed on-premise or in the cloud. The solution includes an ONC-ATCB certified electronic health record system (EHR), which captures patient data in real time from assessment to treatment. Clinical staff are able to draft a care plan based on graphical representation and detailed reports of the treatment objectives.

Through a built-in business intelligence tool, Essentia provides the tools for health agencies to analyze the business productivity and progress of health care programs. It also comes with a financials package, which offers functionalities such as general ledger, claims processing, accounts receivable, accounts payable, fixed assets and payroll.

Essentia partners with DrFirst for their prescription tool, and Essentia Connect exchanges health data with other EMR systems. The Essentia Connect Patient Portal allows patients to access their health information whenever they need. 


Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

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John from McIntosh Trail CSB
Specialty: Mental & behavioral health

September 2016

September 2016

Great idea. The elephant was just too big



Product Quality

Customer Support

Value for Money

Likes Best

I like the control I have over what my clinicians see and have access to with every little minut detail covered. I also like that the system handles everything in one software package. EHR, Billing, Payroll, HR, GL all in one package.

Likes Least

That it costs our agency for the two staff members that it takes to manage and maintain such an extensive and robust software. We had no idea going in that due to the control and everything being wrapped up in one system, it would require us to bring on two FTE's just to handle the day to day operation of the system. Due to its vastness when changes come down from above it takes days if not weeks to make changes to the system and inevitably a switch or checkmark was left out somewhere and billing grinds to a halt. Leading to us having to enlist the help of the support department taking another week or two to get the issue fixed.


Be ready to take on a maintenance and administration monolith. Create an internal ticketing process to manage all the support cases. Bruch up on your DB2 SQL knowledge, you'll need it to create reports.