Essentia is a hybrid information management solution by Netsmart that caters to behavioral health agencies of all sizes and helps them manage information acquisition, distribution, disposition and archiving routines. It can be deployed either on-premise or hosted in the cloud. The solution includes an ONC-ATCB certified electronic health record system (EHR), which captures patient data in real-time from assessment to treatment. Clinical staffs can draft care plans based on graphical representation and reports of the treatment objectives.

Essentia provides the tools for health agencies to analyze the business productivity and progress of health care programs. It also offers users a financial package which provides functionalities such as general ledger, claims processing, accounts receivable, accounts payable, fixed assets and payroll. Essentia Connect exchanges health data with other EMR systems. and the patient portal allows patients to access their health information when required. 

Additionally, Essentia integrates with DrFirst for their prescription tool's functionalities. Support is available via phone and an online support portal.

1 Reviews of Essentia EMR

Overall rating

3.0 / 5 stars

Showing 1 - 1 of 1 reviews

September 2016

John from McIntosh Trail CSB


3.5 of 5

Value for money

3 of 5

Customer support

2.5 of 5


2.5 of 5

September 2016

Great idea. The elephant was just too big


I like the control I have over what my clinicians see and have access to with every little minut detail covered. I also like that the system handles everything in one software package. EHR, Billing, Payroll, HR, GL all in one package.


That it costs our agency for the two staff members that it takes to manage and maintain such an extensive and robust software. We had no idea going in that due to the control and everything being wrapped up in one system, it would require us to bring on two FTE's just to handle the day to day operation of the system. Due to its vastness when changes come down from above it takes days if not weeks to make changes to the system and inevitably a switch or checkmark was left out somewhere and billing grinds to a halt. Leading to us having to enlist the help of the support department taking another week or two to get the issue fixed.