eTherapyDocs software


22 reviews(4.5/5)
22 reviews(4.5/5)

eTherapyDocs is a cloud-based practice management solution that assists small and midsize occupational, physical, and speech therapists to manage their routine based operational tasks. The solution offers an integrated suite of patient scheduling and electronic medical records.

Its features include treatment notes, patient documentation and calendar. The treatment notes feature helps the user in providing real-time access to patient records and sharing it with third-party payers and families. The patient documentation feature helps the user to upload and track patient records, session related details and monitoring prescription expiry dates by automating the tasks and preparing the documents for the same.

The calendar feature helps in scheduling tasks by recording treatment sessions, maintaining patient attendance and sending SMS and email alerts of daily and weekly appointments.

The solution is compatible with Mac and Windows operating systems. Support is available via phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

22 Reviews of eTherapyDocs

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  • Andrea from Mental health

    Specialty: Mental & behavioral health

    Number of employees: 2-10 employees

    December 2017

    Nice and easy to follow.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Streamlined and relevant to practice. It seemed to be common sense and helped save valuable time. Being able to work with clients more and not worry about paperwork is great.

    Cons

    Like many busy professional time is precious. Making time for screening the many many options available for software is not easy. Also during reviews it's hard at times to remember key features from others reviewed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rachel from NRTA

    December 2017

    It's overall an easy program once you get to know it. Some of the features are counter-intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like that I can use the build in schedule calendar, and the notes themselves are very straight-forward.

    Cons

    Some options like "print notes" and uploading documents is counter-intutive. I have to click around to find certain things that I don't use often.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • gretchen from nrta

    July 2017

    Our company uses it for therapy service documentation. Customized and improving with caveats

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    -great overall
    -basic
    -does what you need
    -customer support and responsiveness are top-notch
    -love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color)
    -love being able to save notes without signing, so I know what I need to finish up later

    Cons

    -Could use improvement in sophistication, user-friendliness, and design.
    -Still seems to have bugs with features not working properly.
    -Lots of "work-arounds"... why not just advance the website to do what you need in a streamlined fashion?

    Suggestions:
    -Please make the "notes" text box re-sizable (like this text box I'm typing in right now); that is a basic feature available everywhere. I have never used a text box that was not re-sizable until using etherapydocs!
    -Please make "notes" section font re-sizable so your writing is actually legible when writing the note.
    -Increase privacy/confidentiality, limit access to others' notes.
    -Offline access and offline editing capability would be amazing.
    -More robust capabilities for editing appointments is much needed, e.g., ability to edit all occurrences (past and present/future) and ability to edit only present/future occurrences. Having to delete a recurring appointment and then make another one just to change one simple thing, such as the appointment time, is inefficient. Therapists' time is precious!
    -Increase idle time before site automatically logs you off OR make auto-save occur more often? I have often been deep into writing a note and had to look something up and went back to complete the note and was unable to save it due to auto-log-off. Very frustrating.

    Also would be great to be able to write the note for an appointment before the assigned appointment date/time (rather than having to wait until the date/time has passed in order to write the note for the appt.). This is very helpful for cancellations, school holiday breaks, and schedule changes.

    Review Source: Capterra

    Response: Computer Solution Partners, Computer Solution Partners

    July 2017

    Gretchen ¿ Thank you for sharing your thoughts about eTherapyDocs. We enjoy working with our practices, and we¿re glad to hear that our services reflect that passion. You provided some great feedback, thank you. Some of your requests are options already available in the system today, others are great ideas for future enhancements. Tom and I have been working together to implement some new features specifically for your practice. Some of the work-arounds you mention are temporary as we implemented new features and discovered together that the original requirements needed to be further developed. I¿ll contact you offline and see if we can work together on some training to help with those available option changes, and so I can learn more about some of the enhancements you identified. Thanks again!

  • Gabriella from NRTA

    July 2017

    The customer rep was very helpful. Always comes up with a solution to help.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How everything is able to be altered or fixed easily to suit the company's needs. The team is very attainable and the software is able to be altered rapidly.

    Cons

    I think there are difficulties specifically with our company's needs since we have such a large clientele. Sometimes the system lags and is slow.

    Review Source: Capterra
  • Rachel from NRTA

    June 2017

    I work as an occupational therapist, and the transition to E-Therapy Docs has been fairly seamless.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like the scheduling features and simple billing drop-downs, and it's been easy to turn in my time sheet each week.

    Cons

    I honestly miss hand-writing notes, but I've gotten used to typing them. I wish that I could add new clients on my own rather than having to email an admin.

    Review Source: Capterra

    Response: Computer Solution Partners, Computer Solution Partners

    July 2017

    Rachel - Thank you for the wonderful review. We will have to look at enabling a tablet/pen someday, so you can get that handwritten feel! Regarding adding your new clients, that's an option available within the system controlled by your practice administrator. Thanks again for the review and being an eTherapyDocs user!

  • Tracy from NRTA

    June 2017

    Once gaining some experience with edocs it has been much easier to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I do like that the therapist has the ability to print copies of progress notes to give to clients. Working with children, many parents like to track their progress and it helps them to be consistent with goals at home.

    Cons

    The most difficult aspect of the software for my position is that I am a service coordinator and I have to manipulate the regular therapy notes to fit my job duties. It's good that edocs does allow this so the issue is a minor inconvenience.

    Review Source: Capterra
  • Nicole from NRTA

    June 2017

    eTherapyDocs has been an easy and user-friendly transition to online documentation.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use. There has been frequent changes to the system within the past few months in order to specialize our system to my company's needs. It hasn't been frustrating to go through all of those changes and I seem to be able to find a solution quickly and efficiently. Our office's ability to contact support services has made this transition relatively pain-free!

    Cons

    I don't like the need for Wifi to use the software. I would hope in the future there would be a way to write notes and download them efficiently at another time due to the nature of working in locations without reliable internet service. Either I wait until I have internet service or have to document them another way (writing them down, typing within Notepad).

    Review Source: Capterra
  • Samantha from Northland-Rural Therapy Associates

    Number of employees: 11-50 employees

    June 2017

    This system has been easy for me to use and I have appreciated many aspects of it as a therapist!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps me get my notes done on time and in a fairly stress free way. And reduces work load by acting as a payroll report as well! Thanks!

    Pros

    It is well laid out, easy to understand, and straightforward to use. I like the flexibility of being able to add new billing codes and locations as service deliver changes. It seems to work well for our company and the wide diversity of clients and contexts we serve.

    Review Source: Capterra
  • Carin from Northland Rural Therapy Associates

    Number of employees: 11-50 employees

    June 2017

    It's easy to use and fairly simple.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am able to use it on multiple devices, including my phone.

    Pros

    I like the calendar feature and the ease of entering notes as well as the quick ability to view goals.

    Cons

    I do not like that I am unable to dismiss an alert for an expired document on my home page. I also do not like that I can't write personal documentation notes about what clients may have said or did without having to put it into my direct treatment note.

    Review Source: Capterra
  • Meghann from The Kidspot

    June 2017

    It makes documenting sessions a lot more efficient than hand written notes.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is time efficient and easy to use. It is also convenient that eTherapy Docs can be accessed on the web at any location, this cuts down on late hours at the clinic writing out notes.

    Cons

    When creating multiple appointments in a row, the fields now clear for each new appointment. When we first got this program the date, time, minutes, type of therapy and location fields would remember the info entered for the last session, then all I would need to do for the next session is change the client name and time for each appointment I schedule. It was much easier and consumed less time.

    Review Source: Capterra
  • Lori from The Kidspot

    Number of employees: 2-10 employees

    June 2017

    Love eTherapyDocs! Our staff stays up to date on notes which improves billing and patient care.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved note writing and documentation as well as billing.

    Pros

    Ease of use and ability to complete documentation from anywhere. The copy and paste goal function and the ease in which our billing agent can pull billing. It is easy to set up new staff and train them. Takes about 10 minutes to get a new employee up and running!

    Review Source: Capterra
  • Lauren from SNPT

    April 2015

    Organized!

    Ease-of-use
    Quality
    Support

    This software helps organize my schedule and my notes. highly recommended.

    Review Source: Capterra
  • Linda from Special Needs Pediatric Therapy Services

    April 2015

    Amazing product

    Ease-of-use
    Quality
    Support

    The flexibility of eTherapyDocs allows me to write my notes and bill for services effectively and efficiently. I can review previous notes and therapy goals easily on the main screen permitting me to monitor a client's progress at every session. The program provides updates on plan of care expiration dates which helps to plan ahead for re-evaluations. The calendar offers access to all staff schedules and allows ease of communication and collaboration necessary to provide quality of care. It is a great product that I would highly recommend to any therapy practice.

    Review Source: Capterra
  • Vickie from CSRA Therapy Services

    April 2015

    Awesome Product, Easy to Use

    Ease-of-use
    Quality
    Support

    e-Therapy is so easy to use. I am the biller and have to pull charges every week to enter into Medisoft. This is the easiest program I have ever seen. It takes me about 60 seconds to pull the charges and print them out. How much easier can you get?

    Review Source: Capterra
  • Nancy from CSRA THERAPY Services Inc.

    April 2015

    Our therapy company has used eTherapy docs for the past 4-5 months.

    Ease-of-use
    Quality
    Support

    It's a very good product because it user friendly and it eliminates me having tonshuffle paperwork because now all my documents are documented and uploaded in the program.

    Review Source: Capterra
  • Chrissie from NDT Programs

    April 2015

    Great online software, easy to access

    Ease-of-use
    Quality
    Support

    Pros: ease of use; all records within Edocs for quick review and access to share with doctors or insurance companies; auto save feature, so no lost notes; goals visible in note writing to track patient's progress; web based so access anywhere with an internet connection.

    Review Source: Capterra
  • Shelly from Neuro-Developmental Treatment programs, Inc

    April 2015

    edocs review

    Ease-of-use
    Quality
    Support

    User friendly program, the calendar with patient text reminders have significantly cut down our number of "no-shows." The view today's schedule gives a quick easy to see overview of the day's schedule . The ability to upload scanned documents and to print notes to a PDF file simplifies the prior authorization process for insurance companies.

    Review Source: Capterra
  • Jan from Neuro-Developmental Treatment Programs

    April 2015

    Great customer service that has helped us customize program to suit our clinics needs

    Ease-of-use
    Quality
    Support

    I love how the home page lets me go directly to a summary of taht days patients so preparing for my day I have all the previous notes for each one of them and my daily goal right in front of me. I can easily access documents while staying on the page to write my note without losing time or information. The ability to use my phone is so helpful as I am in multiple locations each day!

    Review Source: Capterra
  • Judith from NDT Programs

    April 2015

    Smooth transtion to electronic documentation with excellent technical support

    Ease-of-use
    Quality
    Support

    E-Docs has provided a system for scheduling and documentation that facilitates treatment planning for individual sessions as well as across time. The staff has been extremely supportive and assisted us to transition us from individual documentation to more electronically documented and tracked notes. There are many aspects of the notes that are completed automatically that allow the therapist to focus on the critical aspects of treatment planning and noting changes across time. We have clearly saved time and money by using this system. I would highly recommend e Therapy Docs.

    Review Source: Capterra
  • Juli from CSRA Therapy Services

    April 2015

    Great first EMR experience

    Ease-of-use
    Quality
    Support

    this is my first experience with an EMR system and it is straight forward and intuitive to use. The built in checks help prevent omission errors that would cause reimbursement issues. The customer service has been very helpful and they were responsive to suggestions.

    Review Source: Capterra
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