eTherapyDocs

RATING:

4.7

(31)

About eTherapyDocs

Pediatric physical, occupational, and speech therapy practices are the focus of eTherapyDocs. Every part of the user interface was created to help automate practices looking to increase efficiency without the expensive burden of mass-market practice management systems. eTherapyDocs is unique because it was written specifically for pediatric practices, by technologists focused on delivering great customer experiences! Its features include billing, treatment notes, patient documentation and calendar. The treatment notes feature helps the user in providing real-time access to patient records and sharing it with third-party payers and families. The patient documentation feature helps the user to upload and track patient records, session related details and monitoring pres...

eTherapyDocs Pricing

Licenses priced either per therapist or per patient. Administrative and Office Staff users are always free. Volume discount as you add users.

Starting price: 

$135.00 per month

Free trial: 

Available

Free version: 

Not Available

Enter Notes, track patient goals, and easily view previous patient documentation

eTherapyDocs Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eTherapyDocs

1 - 5 of 31 Reviews

Denise

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Therapist Friendly Practice Management Software

This system is extremely easy to train new therapists on. It allows for narrative documentation which assists therapists in accurately describing patient intervention and progress. We rarely have difficulty getting services authorized for our patients because eTherapyDocs allows us to document fully and completely. The system is very reliable. Reports are useful and easy to run. I couldn't ask for an easier, more effective practice management system.

PROS

Extremely easy to use with easy to implement patient reminders which have greatly improved attendance!

CONS

Plan of care templates don't match our practice letterhead

Sarah

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Common Sense Solution

We absolutely love eTherapyDocs! We did not use the billing feature, so I can't speak to that.

PROS

We love that we can click on an appointment right from the calendar to get the documentation done. We also love that the color of the appointment changes once the documentation is complete. We got wonderful support from [sensitive content hidden]. He was very responsive anytime we reached out with a question or concern. He even added some minor edits so we could accomplish what we needed to.

CONS

Some of the reporting features are not really advanced, so if that is a high priority for you, this might not be the right fit.

Reasons for switching to eTherapyDocs

Wanted software that was easier to use and more visually appealing. We needed to be able to see when documentation had been done or not. We also needed a calendar feature.

gretchen

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2017

Our company uses it for therapy service documentation. Customized and improving with caveats

PROS

-great overall -basic -does what you need -customer support and responsiveness are top-notch -love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color) -love being able to save notes without signing, so I know what I need to finish up later

CONS

-Could use improvement in sophistication, user-friendliness, and design. -Still seems to have bugs with features not working properly. -Lots of "work-arounds"... why not just advance the website to do what you need in a streamlined fashion? Suggestions: -Please make the "notes" text box re-sizable (like this text box I'm typing in right now); that is a basic feature available everywhere. I have never used a text box that was not re-sizable until using etherapydocs! -Please make "notes" section font re-sizable so your writing is actually legible when writing the note. -Increase privacy/confidentiality, limit access to others' notes. -Offline access and offline editing capability would be amazing. -More robust capabilities for editing appointments is much needed, e.g., ability to edit all occurrences (past and present/future) and ability to edit only present/future occurrences. Having to delete a recurring appointment and then make another one just to change one simple thing, such as the appointment time, is inefficient. Therapists' time is precious! -Increase idle time before site automatically logs you off OR make auto-save occur more often? I have often been deep into writing a note and had to look something up and went back to complete the note and was unable to save it due to auto-log-off. Very frustrating. Also would be great to be able to write the note for an appointment before the assigned appointment date/time (rather than having to wait until the date/time has passed in order to write the note for the appt.). This is very helpful for cancellations, school holiday breaks, and schedule changes.

Vendor Response

Gretchen ¿ Thank you for sharing your thoughts about eTherapyDocs. We enjoy working with our practices, and we¿re glad to hear that our services reflect that passion. You provided some great feedback, thank you. Some of your requests are options already available in the system today, others are great ideas for future enhancements. Tom and I have been working together to implement some new features specifically for your practice. Some of the work-arounds you mention are temporary as we implemented new features and discovered together that the original requirements needed to be further developed. I¿ll contact you offline and see if we can work together on some training to help with those available option changes, and so I can learn more about some of the enhancements you identified. Thanks again!

Replied July 2017

Pashe

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

eTherapyDocs: Great Product!

PROS

The software was very easy to use and then train others to use as well. We loved how it was able to be customized to our needs and also helped us to become more efficient in documentation and keeping a schedule. Most of the features worked very well for our team. Although we continue to keep hard copies having access online helped us as we are always on the go and can get online quickly. The best for us was the integration of record of travel. For reimbursement purposes, the software managed to create and produce a replica of our paperwork. This made it much easier for us to remain up to date and keep track of our travel.

CONS

Most of our users had to get used to administrator privileges, especially for inputting new clients and data changes, but over time the team was able to produce better organized files and reduce duplicate files. We were unable to produce some analytical things, but this seems like it could be possible in the future. All in all we love the software!

Meghann

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2017

It makes documenting sessions a lot more efficient than hand written notes.

PROS

It is time efficient and easy to use. It is also convenient that eTherapy Docs can be accessed on the web at any location, this cuts down on late hours at the clinic writing out notes.

CONS

When creating multiple appointments in a row, the fields now clear for each new appointment. When we first got this program the date, time, minutes, type of therapy and location fields would remember the info entered for the last session, then all I would need to do for the next session is change the client name and time for each appointment I schedule. It was much easier and consumed less time.