eTHOMAS software


6 reviews(3.0/5)
6 reviews(3.0/5)

Founded in 1986, Genius Solutions, Inc. offers eTotal Health Office Management Automation System (THOMAS). eTHOMAS is a HIPAA compliant, Web-based practice management and medical billing solution, suitable for practices of all kinds and sizes. It can be specially customized for podiatry, general medicine and chiropractic.

eTHOMAS manages workflow and cash flow with the help of modules such as billing, accounting and reporting. Additional features of include appointment scheduling, patient correspondence and financial and statistical analysis. The soluiton allows clients to attach multimedia files, such as images and videos, to patient records. Clients can also use applications such as e-prescribing, e-Statements and automated appointment reminder calling.

The company gives the option of integrating eTHOMAS with its ONC-ATCB certified electronic health record (EHR) solution called ehrTHOMAS, ADAMS (automated dialing appointment reminder system) and e-Statements.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

6 Reviews of eTHOMAS

Showing 1 - 6 of 6

Start your review of eTHOMAS

Click to start
  • Chelsea from Maikai Billing

    Number of employees: 2-10 employees

    August 2018

    is "Hate" too strong? Passionate dislike, worst program ever, wouldn't wish it on my enemies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've found the help desk to be rude and incompetent.

    Pros

    My favorite part about this system is telling everyone how much I dislike it.

    Cons

    Everything. The primary function for me is billing - which is a disaster.
    1) each procedure code is manually entered at every visit. No copy from previous days, no preset buttons for quick posting;2) posting payments is a mess, if a patient has 2 BCBS as primary and secondary, you have to search the policies for what patient ID matches the ERA because it's not available from the posting window. 3) the ledger is illegible and regularly gives 'credits' to the insurance company for an over-payment when that is absolutely not what happened 4) to correct any postings you have to delete everything and start over because you cannot simply correct anything. 5) in order to correct anything you have to 'un-allocate' payments to free them up for correction, 6) forget easily printing a patient receipt if you don't do it from the one and only window when the transaction happens. Again, you have to delete the data, enter it all in again and print from your only opportunity. 7) ABSOLUTELY NO WAY TO AUDIT. Other software systems allow me to look up an ERA or EFT by different methods: date of payment; payment number, payment amount. You cannot look up a payment at all. So, if I get a payment with multiple patients on the ERA, I can only see the payment as it appears for one patient. I cannot say, cross reference my payment listings on Trizetto to confirm by any other means that the payment was posted correctly, other than to look up each and every individual patient. I've run out of space

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tami from Oxford Recovery Center

    Number of employees: 11-50 employees

    August 2018

    Promises with no outcome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using Genius Solutions' eThomas program for over 10 years. We explored their EHR system and thought it might be a good addition to our practice: Oxford Recovery Center. However, what they promised was not at all what the system was. We told them the day after signing the contract when we discovered the discrepancies that we did not want to use their EHR. They said no problem and stated we would be credited the amount we gave as a downpayment. No work on their end was done. They have since refused to credit after multiple times of saying we would be credited. I would not recommend Genius Solutions, Inc to anyone!

    Pros

    cheap, but you get what you pay for which is not quality service or product

    Cons

    You are given a lot of "will be updating next month...." but never happens. Just lots of lies

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Best system that I've used so far.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. Easy to learn. Ease to create and change information and have multiple accounts on one system.

    Cons

    The ease of being able to delete anything in the system. The fact that you can only see who created the original.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Caitlyn from Certified Reimbursement Solutions LLC

    Specialty: Billing services

    Number of employees: 11-50 employees

    January 2018

    Love!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is by far my favorite, and easiest one to use and teach others to use.

    Pros

    I absolutely love this software compared to so many others that are available. This software can be interfaced with many different EHR's which makes our job a lot easier with entering charges.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Triniti from Medical Billing

    Number of employees: 2-10 employees

    October 2017

    eThomas has some of the best Support Staff I have had the pleasure of working with!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    User friendly interface, Streamlined billing processes, and Excellent customer support are only a few of the benefits of this program.

    Pros

    This is an extremely user friendly format for billing. With the Autopost function one no longer needs to individually post insurance payments to each patient; payments can be mass posted from any insurance with ERA availability. One can also use the validations function to directly transfer patient balances from auto post without having to go patient to patient after auto post functions are completed. eThomas staff are constantly updating the features, and even take feedback from users on what new functions to add or modify with each update. It is an all inclusive appointment, demographic, and billing program that can make medical billing an easy task for users and providers alike.

    Cons

    There are only minor details that are not yet perfected with this program. There is a slight lag in the system when there is an excess of users or data in any one system. At times one can end up working faster than the system and get stuck having to force close the program, or it will just get stuck in a frozen state. Alternately sometimes one can be working and the system can force close itself. This is not to say that this is not also a cause of what type of system one is running their program on. Appointments/ schedules are also only available for one user at a time. If someone else is accessing front desk functions, it is unavailable to another user until the first user is logged out of front desk user.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from HouseLogix

    Specialty: Orthodontist

    March 2015

    Great for scheduling

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Scheduling module is simple and easy to use for our doctors and administrative personnel.

    Cons

    Overall look is very antiquated and does not resize well to current high-resolution monitors.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 686-5616