eVisit Software


 

eVisit is a cloud-based, HIPAA-compliant electronic medical records (EMR) and telemedicine management solution designed for small and midsize medical practices. It caters to urgent care, primary care, pediatrics, mental-health clinics, pain management, surgery, obstetrics and gynecology specialities. eVisit allows users to track patient loyalty and revenue.

Primary features include medical charting, data collection, billing, reimbursement management, patient scheduling and mobile consultation. Other features include patient self-scheduling, HD video, screenshare, ePrescription, credit-card processing, insurance information records and email campaigns. It offers integration with Athenahealth, Cerner, Allscripts, Epic, NextGen, Practice Fusion, GE Healthcare, McKesson and eClinicalWorks.

eVisit is compatible with Windows, Linux and Mac OS. It offers mobile applications for Android and iOS devices. Support is offered via email, text and over phone. Other support options include online help desk, chat and a knowledge base.

 

eVisit - Patient scheduling
 
  • eVisit - Patient scheduling
    Patient scheduling
  • eVisit - Payment collection
    Payment collection
  • eVisit - Waiting-room management
    Waiting-room management
  • eVisit - Mobile app
    Mobile app
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

6 Reviews of eVisit

Showing 1-6 of 6

 

Start your review of eVisit

Click to start
https://www.softwareadvice.com/medical/evisit-review/

Sarah from Alquwyiyah female college

October 2017

October 2017

I started a telemedicine/virtual urgent care company last year and literally spoke with and demo'd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eVisit has great customer support for both me as a provider and for my patients. The interface is user friendly and intuitive. They are constantly updating their product and adding new features.

Review Source: Capterra
 

Gina from Medicann

October 2017

October 2017

It is easy software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How patient friendly it is and useful the software is quite self explanatory you create an account then see the doctor .

Cons

here's no denying that telemedicine is going to be an integral part of the future of healthcare in this country. Working in medicine nowadays, the ability to provide secure, reliable visits to patients remotely is critical. The hours I spent researching various methods, technologies, and full service companies all felt worth it when I discovered eVisit and their incredible team. From that first conversation and in every call, text, email, and video chat since, I've felt like every member of the eVisit team truly cared about my practice and my patients. They have worked closely with me along the way to ensure my launch was successful and that I'm continuing to drive more utilization with my clientel to meet the goals I had with respect to telemedicine. After being with the company for several months now, I'm still continually impressed by how user friendly eVisit is. If there is ever an issue that pops up, they are eager to help our patients out. Further, they have not only asked, but are actually interested in hearing my feedback about product improvements. I'm so glad I found eVisit when I did and know I made the right choice to work with such a fabulous company!

Review Source: Capterra
 

David from Center For Dermatology & Plastic Surgery

March 2017

March 2017

Simple-Incredibly User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

eVisit customer service and IT support are great. I appreciate how responsive and quick they are at answering my questions and ensuring our success with their platform. Integration with my practice's EMR was seamless, which was one of our big concerns. Very easy for the patient to see availability and to schedule an appointment. My patients' feedback has been very positive as well. Even patients who are far from "tech savvy" have told me they were able to have someone from eVisit support guide them thru the set-up process. Only occasional hiccups have been on the patients' end (i.e. not having internet connection or camera etc.). I have not encountered any problems with sending prescriptions or tailoring my calendar/availability. I was once apprehensive and even a little skeptical when I was asked to research telemedicine options by my employers for a large dermatology practice but eVisit has made the integration simple.

Review Source: Capterra
 

Paul from Direct2MD
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

eVisit has it dialed in

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started a telemedicine/virtual urgent care company last year and literally spoke with and demo'd at least 8 different companies before deciding to work with eVisit. I continue to be very happy with my decision. While most of these competing companies offer the essentials like HIPAA compliance, encrypted video, and ePrescribe, I have found the biggest difference with eVisit on the back end. Let's face it, it's still new technology and there are going to be IT problems. Some patients and even some providers are going to run into conflicts now and then. I certainly have. The difference with eVisit is when I do have an issue and call for support a human answers the phone. Not only that, it's a knowledgeable person that has been able to solve the problem real time and on the rare occasion that they couldn't, they put a ticket in that was vigorously addressed the very next day. My patient's have had the same experience when they have had the need to call and have been personally walked thru the enrollment/set up process. This has been a huge difference maker in my practice and definitely where you get great value for your money.

Pros

eVisit has great customer support for both me as a provider and for my patients. The interface is user friendly and intuitive. They are constantly updating their product and adding new features.

Cons

Not much to dislike here. As with any IT platform like this, I just want it to work perfectly every time.

Advice to Others

I think eVisit is worth a very serious look. While their product is great it's the people behind it that make the difference. You can talk with them, troubleshoot, and make suggestions that are actively responded to.

Review Source: Capterra
 

Richard from Compass Urgent Care
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Evisit for telemedicine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service and growing with our company as we provide care in a new platform. This is an exciting time for medicine and treating patients in a new way. We are happy to have evisit as our team member.

Pros

great functionality, patients love it

Cons

some of the more rural areas have to catch up to the fast paced technology

Review Source: Capterra
 

Lynn from Lynn Murphy MD
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Failed on multiple levels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been trying for months to get this system to work but have continual problems with basic features. It is not intuitive, requires involvement with support to make any changes, they make stupid errors like giving out my personal phone number to patients, connectivity is always a problem, and it misses primary needs like being able to find a patient phone number from the app. Ridiculous. I would NOT choose EVISIT.com for your telemedicine platform.

Pros

Nothing - the website before purchase seems to have good information about telemedicine, so I expected it to be a much more high quality software.

Cons

Poor function - poor connectivity - missing minor features - silly errors like patients given the wrong date and time for appointment reminders - cannot access prior prescriptions - cannot access patient info from my phone. Terrible all around.

Advice to Others

Don't sign up with evisit.com until they get their act together

Review Source: Capterra

  Response: eVisit, eVisit

Date: November 2016

November 2016

 

Dr. Murphy, as a company we welcome all feedback and see it as a gift. Thank you for taking the time to reach out to us, we are taking your feedback to heart and it has been shared with all of our department leaders. While your experience with our product is unfortunate it does not represent the experience reported to us by other physicians and practices. I understand that you have been working with our Customer Success team on some of these challenges, they will continue to help resolve these issues to your satisfaction. In addition, I have also left you a voicemail and would love to speak with you personally about your concerns, please call me at your convenience. As a company we are committed to simplifying healthcare, it is disappointing that this has not been your experience to date. We will continue to be committed to you and your practice to make this a reality. I look forward to talking with you soon.

Jerrod Kuerth
Chief Experience Officer, eVisit