Experity
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Most Helpful Reviews for Experity
1 - 5 of 208 Reviews
Barbara
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Connecting Transworld ISSUE
The ISSUE of not getting child connected to guarantor to have balances transferred to Transworld Systems Bad Debt---to get the bad debt taken care of I have countless balances ON HOLD because of this ISSUE need it taken care of.
PROSTo me DocuTap is user friendly. You can click to fill in other areas such as address, phone #s
CONSDocuTap is having trouble connecting child with guarantor in order for us to transfer bad debt to our Transworld Systems Bad Debt company. It isn't being resolved I have a lot of children's balances ON HOLD because of this issue, it is very frustrating waiting on this issue being done.
Eric
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Best Bet for an Urgent Care
Great product for urgent care center services.
PROSThe providers talk of the intuitive nature of the EMR to meet the needs for urgent care services. The practice management system over the years has allowed us to produce superior collection percents, DOS and accounts over 120 days ratios. I highly recommend it for urgent care centers. DocuTap has been a great partner.
CONSThe analytics was weak in the beginning but they have continued to improve it over the years.
Kevin
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2018
Hard to believe it's 'specialized for urgent care.'
I understand PV training video states that the days of 'one click' charting are not preferable for medicine. Unfortunately, urgent care is in a world of its own. It's one of the few fields where the majority of patients are being seen for self limiting illnesses that in all honesty don't require professional medical intervention In the first place. Being able to chart such common and repetitious cases is a must and being able to do it with the utmost efficiency is crucial. We as doctors can always customize charts when necessary. But this simply isn't the case in most situations and being able to develop templates far exceeds the 'chartlet' method offered with PV.
PROSEasy access screens. Minimal text input necessary. Layout if fairly easy to follow. Dashboard is relatively easy to navigate.
CONSOne person able to input information at a time is not conducive to a busy urgent care setting. The e-scribe set up is a mess. Saved medication list is too junked together, easier to just search the med each time than to scroll through the mess of saved meds. Having to click 4 different screens just to prescribe is not conducive to urgent care at all. Having to enter password EVERY SINGLE TIME just to discharge a patient is ridiculous. I'm logged into the system by my password. It's a waste of time to have to enter the password when I'm already charting by entering my password. Again, not conducive to a busy urgent care setting. Cannot chose 'influenza' as a diagnosis, nor type A, type B. Only choice is to add 'with manifestations'. This is ridiculous. Athena much, much more powerful and useful for urgent care. When selecting dx, a window should pop up offering most common meds used along with dosing based on user history. PV does not do this.
LISA
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
DocuTap from the begining to WOW!!!!
DocuTap makes it easy to BRING IN THE MONEY!
PROSI have been using DocuTap for 4 years now and love, love, love this software and company. Extremely innovative, friendly, and just NICE. Never a dull moment, great new features and the employees enjoy their jobs, and it shows. I have been to DocuTap in SD and if you have the chance go, you'll be SOLD!
CONSThe adaptability, whatever situation your clinic is in - new, transition, growth, etc. It will work for you.
Shannon
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2018
Easy Peasy!
DocuTap is an awesome company. They supply additional help or education classes whenever needed.
PROSThe software is very easy to use. Think of it in steps - everything is laid out 1,2,3. They have improved on the speed and functionality over the years. Overall one of the best EMR systems I have utilized.
CONSThey system lacks in the billing area - especially if you are heavy on Occupational Health. Their tech support is not as knowledgeable as you might hope.