Experity

RATING:

4.3

(208)

About Experity

Experity is a electronic medical records (EMR), practice management (PM), and medical billing software solution purpose-built for urgent care providers of all sizes and specialties including occupational medicine, pediatrics, and hybrid primary care. Experity’s EMR/PM is desktop and mobile-compatible, scalable, and provides complete clinical workflow and charting solutions from patient registration through discharge. Minimal-click charting allows providers to focus more time on direct patient interaction, and same-time documentation enables more than one user to access patient charts simultaneously. Platform features include built-in payer guidelines, real-time insurance verification, custom common procedure quick-pick lists and one-click discharge plans, auto-popul...
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Experity Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Experity

1 - 5 of 208 Reviews

Barbara

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Connecting Transworld ISSUE

The ISSUE of not getting child connected to guarantor to have balances transferred to Transworld Systems Bad Debt---to get the bad debt taken care of I have countless balances ON HOLD because of this ISSUE need it taken care of.

PROS

To me DocuTap is user friendly. You can click to fill in other areas such as address, phone #s

CONS

DocuTap is having trouble connecting child with guarantor in order for us to transfer bad debt to our Transworld Systems Bad Debt company. It isn't being resolved I have a lot of children's balances ON HOLD because of this issue, it is very frustrating waiting on this issue being done.

Eric

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Best Bet for an Urgent Care

Great product for urgent care center services.

PROS

The providers talk of the intuitive nature of the EMR to meet the needs for urgent care services. The practice management system over the years has allowed us to produce superior collection percents, DOS and accounts over 120 days ratios. I highly recommend it for urgent care centers. DocuTap has been a great partner.

CONS

The analytics was weak in the beginning but they have continued to improve it over the years.

Kevin

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2018

Hard to believe it's 'specialized for urgent care.'

I understand PV training video states that the days of 'one click' charting are not preferable for medicine. Unfortunately, urgent care is in a world of its own. It's one of the few fields where the majority of patients are being seen for self limiting illnesses that in all honesty don't require professional medical intervention In the first place. Being able to chart such common and repetitious cases is a must and being able to do it with the utmost efficiency is crucial. We as doctors can always customize charts when necessary. But this simply isn't the case in most situations and being able to develop templates far exceeds the 'chartlet' method offered with PV.

PROS

Easy access screens. Minimal text input necessary. Layout if fairly easy to follow. Dashboard is relatively easy to navigate.

CONS

One person able to input information at a time is not conducive to a busy urgent care setting. The e-scribe set up is a mess. Saved medication list is too junked together, easier to just search the med each time than to scroll through the mess of saved meds. Having to click 4 different screens just to prescribe is not conducive to urgent care at all. Having to enter password EVERY SINGLE TIME just to discharge a patient is ridiculous. I'm logged into the system by my password. It's a waste of time to have to enter the password when I'm already charting by entering my password. Again, not conducive to a busy urgent care setting. Cannot chose 'influenza' as a diagnosis, nor type A, type B. Only choice is to add 'with manifestations'. This is ridiculous. Athena much, much more powerful and useful for urgent care. When selecting dx, a window should pop up offering most common meds used along with dosing based on user history. PV does not do this.

LISA

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

DocuTap from the begining to WOW!!!!

DocuTap makes it easy to BRING IN THE MONEY!

PROS

I have been using DocuTap for 4 years now and love, love, love this software and company. Extremely innovative, friendly, and just NICE. Never a dull moment, great new features and the employees enjoy their jobs, and it shows. I have been to DocuTap in SD and if you have the chance go, you'll be SOLD!

CONS

The adaptability, whatever situation your clinic is in - new, transition, growth, etc. It will work for you.

Shannon

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2018

Easy Peasy!

DocuTap is an awesome company. They supply additional help or education classes whenever needed.

PROS

The software is very easy to use. Think of it in steps - everything is laid out 1,2,3. They have improved on the speed and functionality over the years. Overall one of the best EMR systems I have utilized.

CONS

They system lacks in the billing area - especially if you are heavy on Occupational Health. Their tech support is not as knowledgeable as you might hope.