# Eye Cloud Pro Software Reviews, Demo & Pricing - 2026 > Review of Eye Cloud Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/eye-cloud-pro-profile --- [Home](https://www.softwareadvice.com/) / [Optometry Software](https://www.softwareadvice.com/medical/optometry-software-comparison/) / Eye Cloud Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/eye-cloud-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/eye-cloud-pro-profile/alternatives/) # Eye Cloud Pro 2026: Benefits, Features & Pricing Wondering if Eye Cloud Pro is right for your practice? Our Optometry Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Eye Cloud Pro 4.3 [(18)](https://www.softwareadvice.com/medical/eye-cloud-pro-profile/reviews/) Pricing Starting at $259.00 per month ### About Eye Cloud Pro Eye Cloud Pro is a cloud-based practice management platform designed exclusively for optometry practices. Rather than stitching together separate tools for scheduling, charting, billing, and retail, Eye Cloud Pro combines every part of your clinical and optical workflow into a single, connected system — so your team spends less time managing software and more time focused on patients. Eye Cloud Pro covers every part of the optometry workflow in one place. The EHR was built by optometrists — with customizable exam templates, image annotation, tonometry tracking, and e-prescribing that mirrors how you actually work in clinic. The optical POS connects directly to patient records, frame inventory, and lab ordering, so your team completes sales without switching systems. Built-in billing includes compliant claims, audit protection, and revenue cycle management to reduce manual entry and keep reimbursements moving. Online booking, automated reminders, two-way SMS, and insurance eligibility verification keep the schedule full and the front desk efficient. For practices that need full operational connectivity, direct lab integrations and automated contact lens ordering are also available... Eye Cloud Pro works for solo ODs, group practices, in-store optical clinics, and multi-location operations. Multi-location inventory visibility, centralized reporting, and role-based access controls mean growing practices don't outgrow their software. Because the platform is fully cloud-based, your team can access it from anywhere — no servers to maintain. Implementation, training, and ongoing support are handled by a support team and included with your subscription. Trusted by thousands of optometrists, Eye Cloud Pro is a modern alternative to legacy optometry software — offering the depth independent practices need without the complexity or cost of enterprise systems. Wondering if Eye Cloud Pro is right for your practice? Our Optometry Software selection experts can help you in 15 minutes or less. ## Eye Cloud Pro User Interface ## Popular Eye Cloud Pro Alternatives Main Product Eye Cloud Pro 4.3 [(18)](https://www.softwareadvice.com/medical/eye-cloud-pro-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.28Value for money - 4.22Customer support - 4.22Functionality Pricing Starting at $259.00 per month Get Price Alternative Product [RevolutionEHR](https://www.softwareadvice.com/medical/revolutionehr-profile/) 4.5 [(203)](https://www.softwareadvice.com/medical/revolutionehr-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.54Customer support - 4.38Functionality Pricing Starting at $319.00 per month Get Price Alternative Product [Eyefinity Encompass](https://www.softwareadvice.com/medical/eyefinity-profile/) 3.7 [(68)](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.27Value for money - 3.83Customer support - 3.63Functionality Pricing Available upon request Get Price Alternative Product [Liquid EHR](https://www.softwareadvice.com/medical/liquidehr-profile/) 4.8 [(56)](https://www.softwareadvice.com/medical/liquidehr-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.81Value for money - 4.89Customer support - 4.64Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [iTRUST](https://www.softwareadvice.com/medical/itrust-profile/) 5.0 [(143)](https://www.softwareadvice.com/medical/itrust-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.98Value for money - 4.97Customer support - 4.97Functionality Pricing Available upon request Get Price Alternative Product [Acuitas 3 OmniChannel Edition](https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition/) 4.4 [(12)](https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition/#reviews) Ratings Breakdown - 4.42Ease of use - 4.27Value for money - 4.33Customer support - 4.42Functionality Pricing Available upon request Get Price ## Eye Cloud Pro Pricing and Plans Starting price: $259.00 per month Free Trial Free Version Eye Cloud Doctor $259.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Eye Cloud Pro Features - Popular features found in Optometry Appointment Management Charting Claims Management E-Prescribing HIPAA Compliant Insurance Management Recall Tracking Reminders Self Service Portal SOAP notes - More features of Eye Cloud Pro Activity Dashboard API Audit Trail Calendar Management Client Management Compliance Management Customizable Templates Data Import/Export Document Management Electronic Payments Email Reminders EMR/EHR For Ophthalmologists For Optometrists Insurance Eligibility Verification Inventory Management Lab Integration Medication Management Multi-Location Patient Records Management Practice Management Records Management Reporting & Statistics Scheduling SMS Messaging Template Management Third-Party Integrations ## Eye Cloud Pro User Reviews Overall Rating 4.3 Ratings Breakdown 5 83% 4 0% 3 0% 2 0% 1 17% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.2 Functionality 4.2 carl j. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed December 2024 EyeCloudPro is hard to beat. 5 I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive). Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before. Cons: Some competitors EHR sections are more robust. Reasons for switching to Eye Cloud Pro This switch was related to company transitions, but I've also used other systems. Read More RY Rischel Y. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed January 2022 Easy to learn, easy to use 5 Eye Cloud Pro has been listening and responding to consumer feedback and industry overall requirements. I like that the system keeps a confirmation that prescriptions were released to patients. Even though I don't use some of the features that are newly available (two way texting) I see that it is available because others have requested it so I feel like the company is responsive. My needs may change in the future since my colleagues are requesting this so it's nice to know that the company is not stagnant. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eye Cloud Pro is a straightforward software that gets the job done. For a non-niche optometry office that sees mostly glasses, contact lenses, and medical office visits the charts are clean without a lot of cluttering of every single possible test. Of course there is an empty special testing section that you can add your own notes. IOP is charted in a graph so you can see trend without flipping back to previous visits. You can even email the patient their prescription and it records that this was done. The best is that it is easy for staff to learn to use because it is intuitive. Reports are many and detailed. Like being able to track number of patients seen and for what procedure, number of frames sold and which brands/manufacuturers, what percentage of patients are attribute to which third parties, production broken down by staff/doctor. Cons: It would be nice to have it integrated with VSP billing and glasses order entry since we use VSP so much, would reduce having to double entry and reduce input errors. Would also like to integrate the EOBs when VSP comes in so we can post to each item. Currently since we do this manually we only separate services and bulk materials. We could do it manually but not worth the time to do it manually. Reports are many and detailed but would like one that gives the true net since so much is written off due to third party. Reasons for choosing Eye Cloud Pro Smaller company was easy to get ahold of/and speak with representatives. They purchased Practice Director so I felt like they would understand handling migration. The system looked simpler to use and navigate than others even knowing that it did not integrate with VSP. The price was right. Reasons for switching to Eye Cloud Pro I did not like Practice Director at all. I'm glad it ended and had to make a switch. Read More BT Boris T. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed October 2024 DO NOT USE. 1 Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The system itself is easy to use. But the pricing structure is horrible. Cons: Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers! DO NOT USE. Reasons for choosing Eye Cloud Pro I guess the picked up the phone first. But not worth it. Reasons for switching to Eye Cloud Pro Less expensively then eyecloud and just as easy to use. Read More RH Reagan H. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 Eye Cloud Awesomeness 5 My overall experience is really great! We have been using it for a long time now and it is one of the best software systems that I have used so far in the office! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very easy to use and I can log onto it anywhere. It is super easy to use and it is great value for your money! They have great customer support and it is easy to access your patients' information. Amazing communication and they have great features. Cons: There are frequent outages, but I would say that it is still a great software system to use for eye doctor offices! Read More CT Christopher T. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed January 2022 Great EHR for the price! 5 I am very happy with ECP. I always tell my colleagues about ECP and how user friendly it is. I rate everything in totality an 8.5/10 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: 1\. Simplistic to use with a gradual learning curve. 2. Although there is no app, it's accessible from Mobile devices 3. Good support. The few times there is an issue the tech support is on it quickly 4. Clean, professional look that is completely customizable. 5. Reliable. In over a year the system has been down less than 10min. Cons: 1\. Takes a long time to implement changes. 2. Contact lenses are not up to date and need to be entered by the office manually. 3. Contact lens parameters are not input into the system. You can enter CLS Rx's that are not offered which means you have to look online or at a TQ to verify the CLS parameters before finalizing an Rx. Reasons for switching to Eye Cloud Pro Reliability. iTrust was crashing constantly. Read More TZ Tonia Z. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed August 2024 Very Poor Product, Lack of Transparency, Tie-In-Sales Conduct, HIDDEN COSTS, MONTHLY PENALTIES FOR NOT ADDING PAYMENT INTEGRATION SYSTEM. 1 The worst in every aspect with respect of their product. But this is not all, if business ethics and transparency are core values for you, do not ever acquire any product from Eye Cloud Pro. Starting in July of 2024, Eye Cloud Pro forced all their clients to switch from their current Merchant Services to the Eye Cloud Payment Integrated System or they will charge them a $200.00 monthly penalty on the top of the price of their monthly service. This is known as a Tie-In-Sales, a harmful conduct, illegal, against the law way to do business. Our practice subscribed to Eye Cloud Pro Optical Software solution and now has been FORCED TO ACQUIRE THEIR PAYMENT INTEGRATED SERVICES. We have consistently declined to add Eye Cloud Pro Payment Integrated Services, and we have been penalized with a $200.00 monthly fee, which represent a 57% penalty for not switching to their new payment services. Not only that, but if you cancel your services with them, THEY WILL CHARGE YOUR PRACTICE A FEE OF $150.00 PER HOUR TO DOWNLOAD A PDF FORM OF YOUR PATIENT EXAMS, meaning that if you have an extensive portfolio of clients, it may take several hours, which multiplied by $150.00 will represent a significant harm to your finances. So, to preserve the integrity of your practice, look for better solutions and DO NOT EVER ACQUIRE ANY PRODUCT FROM EYE CLOUD PRO. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: During more than 20 years, I have extensively worked with a variety of software solutions and Eye Cloud Pro is by far the worst one I have used. Cons: It is a very poor product. All reports available lack completeness, structure and accuracy. Their support is even worst, you can never reach anyone by phone. In fact, you will have to let you name and phone number and they will return your call a few days later, if they return. If you inquire about the product, their team will say that you can customize the reports, but when you call to get information on how to customize your reports, their support (which is actually a representative and not an IT person) tells you that you can't actually make any changes to "that specific" report, which ends up applying to every report! Non comprehensive reports result in much extensive work to cross information/data from multiple reports to gather a quality set of information needed for an accurate analysis. That's exactly what happens with Eye Cloud Pro reports. They lack every aspect needed to help business owners to have reliable and comprehensive information, a very inefficient product to help on the management of an optometry practice. Reasons for switching to Eye Cloud Pro Partner heard about the software and wanted to try it. Read More cn chaka n. Verified reviewer Medical Practice 2-10 employees Used daily for less than 12 months Review source Reviewed January 2022 Eye Cloud pro all around EHR 5 excellent, \[SENSITIVE CONTENT\] with ECP is soo helpful. He answers all of my questions very quickly and sends graphics to explain. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that it sends appointment reminders by email, text and phone, it has a time clock for employees, I have all my inventory integrated with EHR, I can easily run all kinds of reports. Cons: I wish ECP would integrate with Weave so we can have automatic patient based for our phones Reasons for choosing Eye Cloud Pro because it had some many extra features and the price is great Reasons for switching to Eye Cloud Pro Needed a more robust EHR Read More SB Sally B. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed January 2022 Very convenient 5 Integration to Eye Cloud Pro from our previous software was pretty seamless. Everyone was very helpful and continue to be when we have questions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to log into Eye cloud Pro from a location other than the office is very convenient. Cons: Unfortunately, when there are internet issues, our systems are down. The ability to modify patient statements would be a plus. Reasons for choosing Eye Cloud Pro ECP seemed to be a straight forward EHR. Very easy to use. Reasons for switching to Eye Cloud Pro We were looking for an EHR that was focused on Optometry and did not have a lot of "clutter" that we would never use. Read More KC Kelley C. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed January 2022 Kelley's Optical 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Love that I can see exactly how much I spent in each product category so I can see where and how much to spend for replenishment of product. Cons: Haven't found anything yet but when I do, I am confident the customer service team will explore options for a resolution Reasons for choosing Eye Cloud Pro Ease of use/Better customer service/more highly recommended by peers Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed November 2022 Poor product and failed attempted with customer service 1 Terrible Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is absolutely nothing that I would recommend about this product. Cons: The ehr is very poor done needs way to many clicks and is very hard to use. Customer service is terrible and I would not recommend. Read More Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/medical/eye-cloud-pro-profile/reviews/) ## Other Top Recommended Optometry Software [Compulink](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/) **4.1** (281) Recently recommended **56** times [RevolutionEHR](https://www.softwareadvice.com/medical/revolutionehr-profile/) **4.5** (203) Recently recommended **32** times [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) **4.1** (239) Recently recommended **30** times [Sightview](https://www.softwareadvice.com/medical/managementplus-ehr-ophthalmology-profile/) **4.0** (193) Recently recommended **27** times Stuck Between Options? 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