# Eyefinity OfficeMate Software Reviews, Demo & Pricing - 2026

> Review of Eyefinity OfficeMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/eyefinity-officemate-profile

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Eyefinity OfficeMate

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Overview

[Reviews](https://www.softwareadvice.com/medical/eyefinity-officemate-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/eyefinity-officemate-profile/alternatives/)

# Eyefinity OfficeMate 2026: Benefits, Features & Pricing

Wondering if Eyefinity OfficeMate is right for your organization?

Our Business Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Eyefinity OfficeMate

3.9

[(40)](https://www.softwareadvice.com/medical/eyefinity-officemate-profile/reviews/)

Pricing

Pricing available upon request

### About Eyefinity OfficeMate

Eyefinity OfficeMate is an on-premise medical practice management solution that can be used for specialities, such as chiropractic, ophthalmology, optometry, pediatrics, radiology, substance abuse and speech therapy. The solution helps users to automate daily tasks and manage patient information.

Eyefinity OfficeMate enables patient scheduling and provides information related to last appointment, cancellations, balance and provider details, by day or week. It is an ONC-ATCB 2014 compliant solution that offers patient/insurance billing, electronic remittance advice (ERA), mass product updates, general ledger integration and customizable financial and business analysis reporting.

Eyefinity OfficeMate allows practices to process refunds and payments through integration with Total Merchant Services. Users can also set preferences to print patient’s contact number and date of birth on contact lens or spectacle prescription. It provides a patient center feature where practice managers can view insurance and patient balance related to a particular patient.

Support is offered through email and through an online portal.

Wondering if Eyefinity OfficeMate is right for your organization?

Our Business Management Software selection experts can help you in 15 minutes or less.

## Eyefinity OfficeMate User Interface

## Popular Eyefinity OfficeMate Alternatives

Main Product

Eyefinity OfficeMate

3.9

[(40)](https://www.softwareadvice.com/medical/eyefinity-officemate-profile/reviews/)

Ratings Breakdown

-   3.76Ease of use
-   4.0Value for money
-   3.89Customer support
-   3.55Functionality

Pricing

Available upon request

Get Price

Alternative Product

[ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

4.4

[(367)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.26Value for money
-   4.23Customer support
-   4.38Functionality

Pricing

Available upon request

Get Price

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[Doctorsoft EHR](https://www.softwareadvice.com/medical/doctorsoft-ehr-profile/)

4.4

[(23)](https://www.softwareadvice.com/medical/doctorsoft-ehr-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.12Value for money
-   4.23Customer support
-   4.39Functionality

Pricing

Available upon request

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[Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/)

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Ratings Breakdown

-   4.14Ease of use
-   3.72Value for money
-   4.05Customer support
-   4.09Functionality

Pricing

Available upon request

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Alternative Product

[NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

4.2

[(33)](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/)

Ratings Breakdown

-   4.12Ease of use
-   4.10Value for money
-   3.58Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Optivate](https://www.softwareadvice.com/medical/eyemd-profile/)

4.8

[(5)](https://www.softwareadvice.com/medical/eyemd-profile/#reviews)

Ratings Breakdown

-   4.80Ease of use
-   4.50Value for money
-   4.60Customer support
-   4.60Functionality

Pricing

Available upon request

Get Price

## Eyefinity OfficeMate Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Eyefinity OfficeMate Features

-   Popular features found in Business Management
    
    Accounting
    
    Billing & Invoicing
    
    Client Management
    
    Inventory Management
    
    Marketing Automation
    
    Order Management
    
    Purchasing & Receiving
    
    Scheduling
    
    Task Management
    
    Time & Expense Tracking
    
    Training Management
    
-   More features of Eyefinity OfficeMate
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    API
    
    Appointment Management
    
    Calendar Management
    
    Claims Management
    
    Client Portal
    
    Communication Management
    
    Compliance Management
    
    Contact Management
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    EDI
    
    Electronic Payments
    
    Employee Management
    
    EMR/EHR
    
    E-Prescribing
    
    Financial Management
    
    Forms Management
    
    HIPAA Compliant
    
    Historical Reporting
    
    Insurance Eligibility Verification
    
    Invoice Management
    
    Medical Billing
    
    Multi-Location
    
    Multi-Physician
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Performance Metrics
    
    Physician Scheduling
    
    Point of Sale (POS)
    
    Purchase Order Management
    
    Quotes/Estimates
    
    Real-Time Data
    
    Records Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integrations
    
    Vendor Management
    
    Workflow Management
    

## Eyefinity OfficeMate User Reviews

Overall Rating

3.9

Ratings Breakdown

5

40%

4

30%

3

18%

2

3%

1

10%

Secondary Ratings

Ease of Use

3.8

Value for money

4.0

Customer support

3.9

Functionality

3.6

Elise B.

Verified reviewer

Hospital & Health Care

Used daily for more than 2 years

Review source

Reviewed April 2018

User friendly patient management system that meets all your basic needs and then some.

4

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great Customer Service (with Maintenance Agreement) Easy to Navigate Great Database for tutorials and training Paired with ExamWriter, it makes billing and coding fool proof

Cons:

After each new update there are lots of bugs that need to be worked out, these bugs take quite some time to get sorted. Updates have to be done manually on each workstation Expensive if you want to use their cloud service, otherwise you're stuck with keeping a server on site

Read More

Lc

Lindsey c.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Great EMR system

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love officemate, especially since it is a very common EMR system.

Cons:

I don't like that it is connected to eyefinity even though that connection makes it easier to navigate both programs.

Read More

Meg S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Don't Bother

2

Terrible. This system may have been great in 2000 until maybe 2005, but using it in 2022 would be a huge disservice to you and your team.

Ratings Breakdown

2

Ease of use

3

Value for money

2

Functionality

Pros:

I can't think of a single thing I liked about this software.

Cons:

Takes forever to load, antiquated system and style, can't have multiple accounts open or multiple windows, terrible report printing, analytics are costly, customer service is 24-48 hour turnaround time, prescriptions are not sent electronically, scheduling is difficult, requires a physical server, difficult to update patient demographics.

Vendor Response

Meg, We appreciate you taking the time to share your thoughts about OfficeMate and we apologize that it's no longer meeting your expectations. We remain committed to your success and if you would like to learn more about other Eyefinity solutions that may be better equipped for your practice's current needs such as ePrescribing and scheduling, please reach out to the Eyefinity team at 1.800.269.3666 option 2.

Replied May 2022

Read More

DF

Diana F.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

OfficeMate review

5

great, we would have stayed with them if they were with the cloud based

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ability to have control over what we print for reports

Cons:

The amount of space it took up on the server

Vendor Response

Hi Diana, We’re happy to hear that you’ve had a positive experience with Eyefinity®. We know that server-based software can come with additional challenges which is why we offer Eyefinity® cloud-based software. Learn more here: https://www.eyefinity.com/products/solutions/cloud-solution.html Thank you for leaving a review! The Eyefinity Team

Replied December 2024

Read More

CM

Courtney M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Adequate for Our Needs

4

Officemate takes care of our basic needs, but I would prefer to see some reform in the program

Ratings Breakdown

3

Ease of use

4

Value for money

2

Customer support

3

Functionality

Pros:

Appointment scheduling and creating fee slips are mostly intuitive for what our office needs.

Cons:

Exam writer seems complicated and technical. Unable to delete duplicate patients. E-Documents system only creates pathway to documents saved on your server rather than saving them into the EHR. Refunds or editing fee slips can seem complicated.

Vendor Response

Hi Courtney, Thank you for sharing your honest feedback. Eyefinity aims to provide solutions that support ECPs in simplifying workflows for a better patient experience. It is unfortunate to know that our OfficeMate and ExamWRITER solutions have fallen short of exceeding your needs and we remain committed to your success. We hope you will contact us at 855.874.8508 to explore whether one of our other solutions may be a better fit for your practice. - The Eyefinity Team

Replied March 2024

Read More

TW

Todd W.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Overall Very Satisfied with OfficeMate

5

Overall, very pleased with the product. Has the ability to include/not include as many bells and whistles as what you are comfortable with.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Very intuitive in terms of ease of use, and it doesn't require an excessive amount of switching from screen to screen as is the case with other product offerings.

Cons:

Updating contact lens parameters/prices can be a bit cumbersome.

Reasons for choosing Eyefinity OfficeMate

Ease of use and pricing.

Reasons for switching to Eyefinity OfficeMate

I needed an upgrade in functionality.

Vendor Response

Hi Todd, We are happy to hear that OfficeMate works well for your needs, our team strives to deliver solutions that allow providers to focus their energy on providing great patient care. We understand that there is always room for improvement and appreciate your honest feedback regarding the contact lens pricing. When the time is right, we hope you’ll contact us at 855.874.8508 to see what else we may be able to offer to assist your practice. - The Eyefinity Team

Replied March 2024

Read More

Rebekah R.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Great software for your practice!!

5

It saves us so much time and paperwork!!!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it!

Cons:

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report!

Read More

Nathan S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Gets the job done

3

Our office has been using OfficeMate for almost 10 years, so obviously it is usable and will get the job done. It is lacking in several areas, and we are constantly looking for something else, but it is JUST GOOD ENOUGH to keep us from going through the headache of switching... Technical support is not good. Our IT staff has shown them how to fix certain issues on numerous occasions.

Ratings Breakdown

3

Ease of use

2

Value for money

2

Customer support

3

Functionality

Pros:

The OfficeMate user interface is clean and organized and relatively easy to learn for new users.

Cons:

Crashes and lags quite a bit, especially for something being used for critical patient data. The Reports selection leaves a lot to be desired, and the reports it WILL run have to be manually cleaned up and organized considerably.

Read More

VR

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Overall I feel like the OfficeMate product is a pretty good product.

4

It helps us to run our office on a daily basis.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

I love that it is super easy to enter in new patients and pull up information about their recent visits. Also having the ability to link family members to each other makes it super easy when making appointments for multiple people in a family.

Cons:

The constant updates and little glitches that the updates are supposed to fix seem never ending. Most are simple little things that do not deter you from being able to complete your job and do it well, but can sometimes be an annoyance.

Read More

VR

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed May 2018

Occasionally frustrating, but overall a decent experience.

4

We can schedule patients and claim jobs easier.

Ratings Breakdown

3

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

It's partnered with VSP, so a lot of the info you need to see patients and make claims is already there for you. The UI is OK too.

Cons:

Buggy, crashes often, uses a lot of RAM. Needs to be updated constantly. Database size can get kind of hard to manage.

Read More

Showing 1 - 10 of 40 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/eyefinity-officemate-profile/reviews/)

## Eyefinity OfficeMate Popular Comparisons

[ModMed vs Eyefinity OfficeMate](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/eyefinity-officemate/)

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