EZBIS

RATING:

4.66

(105)

About EZBIS

EZBIS office is a comprehensive software package for chiropractic practice management. EZBIS office is modular based, customizable and allows a practice to choose exactly what they need from the system. Applications available within the EZBIS Office suite include integrated electronic medical health records, insurance and patient billing, and patient scheduling. The office staff saves time with the batch entry portion of EZBIS Billing. The application allows users to enter an unlimited number of transactions on a single screen. The tool tracks any past due balances a patient might have. Insurance payments are auto-posted to the system. Pre-built reports help manage billing, collections, and patient information. EZBIS FrontDesk provides a user-friendly scheduling appl...

EZBIS Pricing

Low installment payments available. Also offered as a cloud-based solution starting at $225 per month. Contact E-Z BIS, Inc. for price/quote

Starting price: 

$995.00 one time

Free trial: 

Available

Free version: 

Not Available

EHR progress notes
Slide 1 of 6

EZBIS Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for EZBIS

1 - 5 of 105 Reviews

Elizabeth

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Overall 4.5 Stars

PROS

Overall it is easy to use, linking family members for ease in billing/collecting, multiple users can see into the same patient file at the same time, merchant account can be linked directly to the patient file for ease of payment application

CONS

Need online access to the notes and appointments

Reasons for switching to EZBIS

Could not get claims and EFT setup

Vendor Response

Hey Elizabeth. We appreciate your review. We put a lot of work into integrating payments and linking families so it's nice to see these tools are useful. We do have a cloud based option for clinics wishing to use our software outside of the office. Please call our office to look into this feature.

Replied August 2021

Paul

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed February 2015

The most dependable for a large practice.

PROS: There are way too many to list! However, for us, the main attractions are ease of use, flexibility, and customer support. We presently have 3 locations, Chiro, PT, and Medical. Because there is always some one new at one of the offices, ease of use and the ability to train someone quickly is paramount. Ezbis makes the training easy. They'll even log on and help train someone. The system is flexible and does things other systems do not address. Can you enter a new patient, hit a button and have all their insurance verified and inserted into their account? You can with Ezbis. Dreading January 1 because you have to reverify ALL your patients again? In Ezbis, you pull up the patient's account, click 2 buttons and boom - its all inserted for you. No calls to the carrier means we literally save hundreds of hours per year! In the medical world special "NDC" numbers are a required to bill certain procedures. Ezbis inserts them automatically. Same issue with modifiers and fees - once set up, Ezbis inserts them automatically. The doctor doesn't have to deal with them! Even CPT code variations are dealt with automatically. Ever get a denial from Medicare or United when billing 97014? Ezbis can be trained so that when you hit the "stim" button it adds G0283 for those carriers. In a large office with lots of staff we can't have multiple buttons for the same service without making errors (one for medicare, another for united, another for other insurance, another for cash, etc.). In our offices we need the computer to be simple and help to create efficient workflows. I could go on and on. When it comes to support they can't be beat. Yes, you may have to wait on hold for a few minutes at peak times - but they'll usually fix the issue right then. Is it 100%? Nobody is, but it beats the heck out of waiting for a response for 3 days (yes, I waited 3 days from a software vendor). CONS: The EHR could be, and should be faster (1 star deduction under ease of use). Appointment reminders are great but get expensive for a large volume. I would also like outcome assessments to populate the check in kiosk based on where the patient is in their treatment program. I have owned three other systems and researched most of the other players. For us Ezbis is the clear winner.

Jake

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2018

All the basics and nothing too fancy

Overall, there is nothing major wrong with the system. There were just enough small oddities that made me not like it. I will pursue other options.

PROS

They do cover all of the bases and have been in the Chiropractic business for a long time. I do like that you have the option of be a cloud or a server base. It is a big plus for those that are looking to switch to the cloud and have the software already. Front desk features and tools are easy to pick and train.

CONS

Besides one section of the EHR function the system is very dated. It looks old. The reports take some getting used to and they are not as intuitive as I was originally led to believe. The coding was not has helpful as I was hoping. I have used systems that remember modifiers and unique situations and help you code appropriately... I couldn't get this to do the same. An odd thing... I was required to change the resolution on by screen for the program to work appropriately which caused my other programs to look weird.

Vendor Response

Thank you for taking the time to look at a DEMO of our program Dr. Walden. In reference to your mention of our reports. EZBIS has some of the best reports in the industry. The Demo program, which you tested, does not have these capabilities however. When particular reports are missing information, our unique generator can provide anything you are needing. Also, it is hard to understand what you might be referring to regarding coding. EZBIS is customizable. We have templates to get you started but ultimately, with our trainer or our 5 star support team, you are shown how to customize the system to help your day flow smoothly. Our sales team will not show you this. Once again, we appreciate you looking at our Demo. Had you purchased the program, we believe your review scores would have been much higher. We back it with a money back guarantee!

Replied April 2019

Terri

Medical Practice

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2015

Great Chiropractic Software!

PROS

EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.

CONS

Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.

Joseph

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great company, great customer service

GREAT!!!

PROS

Very complete system, and is great at listening to their users for enhancements and upgrades.

CONS

Sometimes certain features are slow to load, and can crash with errors 380, or 70 or 90, which can be frustrating. I would love to see a faster system, as old pts files can take a while to load in EHR, which can be annoying.

Vendor Response

Hi Joseph, thanks for the review! User enhancement requests are always fun to add into the system. Sorry to hear you are having speed issues and errors, this is not a typical situation. Please call our support dept to look into this to determine what's causing the problem. Also you mentioned old patient files; we do have ways to filter (archive) old patients to help speed up your database loading.

Replied August 2021