--- title: "EZClaim Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EZClaim. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZClaim is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/ezclaim-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / [EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/) / EZClaim Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/ezclaim-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/ezclaim-profile/alternatives/) # EZClaim User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 128 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 80 reviews (63%) - 4 stars: 38 reviews (30%) - 3 stars: 9 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It performs well for claims submission and tracking and does what it is designed to do without unnecessary complexity. While it may not have all the modern features of larger enterprise systems, it provides solid value for organizations that prioritize reliability and straightforward billing workflows. - What I like best about EZClaim is the ease of integration with our EMR which allows for the streamlining of our billing and accounts receivable. - The import options are also great; we have multiple EHR systems that we export from and into EZClaim and the software is able to handle it. ### Most mentioned cons - Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make the biller aware so it can also be updated in EzClaim. If there is a name or DOB correction Ezclaim creates a duplicate account. - I've encountered numerous issues with ERA, including transactions not being processed correctly, putting me in a difficult position with my clients. - Human oversight remains essential due to regulatory complexity, payer variability, and the high financial impact of errors. ## EZClaim customer reviews Showing reviews 1-25 of 128 (page 1). ### ExClaim Product & Support - Overall rating: 3/5 - Reviewer: Jennifer C. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, the program is simple to learn and use. It is very helpful in our day-to-day posting of payments and invoicing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The software itself is pretty easy to use. The functionality of the program ties into our Quickbooks program pretty well. #### Cons Their customer support is lacking for sure. I have submitted 3 different support tickets to attempt to update our account, with response to only 1 of the requests. It was something that our IT department is unable to do, so I replied to the same "open" ticket, and received no response. --- ### No complaints! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use! Very straight forward. Works well with my clearinghouse. I have only had one issue I can think of in the last 2 years, and they resolved it within hours. #### Cons Wish there were more options on formatting statements, the info can appear all smushed together. Can be slow at times. --- ### It does the job for Small Practice - Overall rating: 5/5 - Reviewer: Shanetrice F. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. EZClaim provides a straightforward and functional billing solution that is particularly well-suited for small to mid-sized medical practices. The system emphasizes ease of use and affordability over advanced automation and high-level analytics. Operational Challenges Limited Automation: Many processes (e.g., follow-ups, advanced reporting) require manual handling. Basic Interface: The system design is functional but lacks modern usability enhancements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to Use (Beginner-Friendly), Cost-Effective for Small Clinics,Faster Claims & Payments.Excellent Customer Support: Support staff are described as knowledgeable, responsive, and dedicated to solving issues promptly. I had a dedicated team member that gave me their number for any troubles and we still keep in contact after they left the team. #### Cons Basic User Interface (Outdated Feel). Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make the biller aware so it can also be updated in EzClaim. If there is a name or DOB correction Ezclaim creates a duplicate account. That becomes a known issue and make you have to do double the work. Then turn around and resubmit the claim that now cost extra to fix and resend. --- ### Reliable and Straightforward Medical Billing Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, EZClaim has been a dependable solution for professional medical billing. It performs well for claims submission and tracking and does what it is designed to do without unnecessary complexity. While it may not have all the modern features of larger enterprise systems, it provides solid value for organizations that prioritize reliability and straightforward billing workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros EZClaim is very straightforward and functional for professional claims submission. The claim creation process is logical, and it integrates well with clearinghouses. It is especially helpful for smaller practices or billing companies that need a clean, efficient workflow without overly complex features. The reporting tools are practical and help track billing performance. Customer support has been responsive when we have needed assistance. #### Cons The interface feels somewhat dated compared to newer cloud-based platforms. Some customization options require manual workarounds, and training new users takes some orientation time. It is not as robust for large, multi-location organizations looking for highly advanced automation or analytics. --- ### Thoughts That Should Matter - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. While the current system is functional, it falls short of the standard required to remain competitive in today’s rapidly evolving environment. Significant operational improvements are necessary to enhance customer satisfaction, because without them, clients will inevitably migrate to organizations that offer more reliability, transparency, and partnership. The healthcare revenue cycle is becoming increasingly competitive. AI is transforming many industries, but in medical billing, the technology is not yet accurate enough to replace clearinghouses, certified coders, or experienced billers. Human oversight remains essential due to regulatory complexity, payer variability, and the high financial impact of errors. However, for human expertise and technology to work together effectively, the organization’s infrastructure must align with both client needs and the expectations of partners like TriZetto. Progress cannot happen when the approach is “take it or leave it.” That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation. True growth comes from listening to clients, collaborating on solutions, and adapting internal processes to meet modern industry standards. Organizations that embrace partnership—not rigidity—are the ones that stand out, retain clients, and thrive in a competitive, AI‑driven world. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It’s a web‑based platform that’s intuitive, user‑friendly, and easy to navigate, especially for new clients who may be unfamiliar with the system. The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients get up to speed quickly and operate with confidence. #### Cons The price is a bit high compared to other markets. Many bugs are still occurring and have not yet been resolved. The statement freeze bug has been ongoing for a while, and if it happens on the weekend, you will have to wait until Monday for any assistance. At times, there can be a delayed response when urgent help is needed. Some support tickets have gone unanswered, so I need to follow up again. I've encountered numerous issues with ERA, including transactions not being processed correctly, putting me in a difficult position with my clients. I have contacted Trizerro three times about lowering my subscription as a small business, but the answer has always been no. There seems to be no consideration for clients like me, who have been loyal since the beginning. I believe that long-term clients should receive better pricing when they reach out to negotiate their monthly subscription. Overall, the service has been very unstable and slow lately. --- ### Chief Executive Officer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been good. It operates efficiently and when I need assistance it is easy to et help #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is really good value for the money and I enjoy how easy it is to submit a claim. I feel like it was easy to learn the system. #### Cons I would like if it was easier to auto populates my claims and possibly a way to import that was easier. --- ### Ocean Partnership EZClaim Review - Accountant William A Lauria - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would say my overall EZClaim experience has been a positive one with minimal hiccups even during the data migration process. I appreciate the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I believe EZClaim has high value with a fair cost. Claim processing is simple and reporting is exactly as needed. EZClaim customer service has always been prompt to respond when needed as well. #### Cons The lag in the remote platform especially when exporting and saving reports. It would be helpful if the claims screen included the ID number and Medicaid number as well. --- ### EZ Claim was a life- saver! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. After our system crashed we needed help. Being so used to our old system, it was a challenge to start anew. Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it was a phone call away! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly. Training was great. Had all our questions and issues answered. Very helpful staff. #### Cons The print on the website was very small. Was not able to make it any bigger. Would like more report options. --- ### BEST EMR OUT THERE!!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have used many EMR systems, this is by far, the best program ever!! It is efficient, user friendly, and an all around fantastic program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing is lower than any other EMR that I have found. It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! The customer service is fantastic and any help you ever need, there is always someone there quickly! #### Cons I cannot think of a thing I do not like! Wait, yes I can. I guess for me, it was time consuming in the very beginning. You have to enter all your practice information, to include, all provider information, procedure codes and diagnosis codes. That could be different now, I do not know. --- ### EZClaim - Worth the Hype - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall my experience with EZClaim has been a game changer. I can track all patients past and present, services, bills, accounts, payments, authorizations, with just a click of a few buttons. Awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EZClaim is very easy to use to keep records of all services and payments. It easily creates batch claims as well as individual statements. It helps us understand individual patient service usage and predict more accurately future needs. Information and answers are intuitive and easy to find. #### Cons The reports are not as easy to develop specifically tailored to what we need. It can be a little difficult to find the right report and include the correct information on it. --- ### EZ Claim makes my life easy - Overall rating: 5/5 - Reviewer: Cameron F. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I have nothing but positive words to say about EZClaim. From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros EZClaim is very user-friendly and streamlines the majority of the billing process through its built-in automations. Its ability to integrate and communicate with other software systems has been especially valuable. We were even able to develop our own EMR and seamlessly import claims into EZClaim without difficulty. #### Cons Its reporting features can feel somewhat clunky, and the reports could be more intuitive and easier to read. --- ### Easy Peasy - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fairly easy to use. It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have multiple employees cycling through. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros I like that it is easy to use as I have a lot of rotating staff and turnover at our front office. I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different location. #### Cons Cannot build custom reports. Cannot have two instances open at once. Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS field. I would also like to be able to build out the statements in different formats and what I call our superbill in scheduler. I would love if I could sync scheduler with Gmail. --- ### EZClaim is easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been using EZClaim for many years and have always been very satisfied. The layout for a small billing practice is perfect. Information is clear and relevant to my needs. I can generate reports to my providers giving them essential information about their patients and practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use is the most important item. It helps to make my practice run smoothly and time efficient. I have looked at other programs in the past and find EZClaim the best value for the money. It gives me the exact information I need in clear, easy to understand format. #### Cons Not much! Any glitches are dealt with quickly and efficiently. I have never encountered an issue that wasn't quickly resolved. --- ### The BEST billing software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The support in ezClaim is great. I feel like I get assistance and answers quickly. I am able to very easily see all of my data and also have reports that can show almost anything! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I could not be happier with ezClaim! As a billing company I love the ease of having multiple clinics in one application. The ability to easily search all claim and service line data is fantastic. I use this feature multiple times per day. I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on many demos with new clients. So many software systems just get too complicated and fancy. I love the ease and simplicity of ezClaim. #### Cons It works well importing claims from Practice Fusion as a EHR, but a downfall for sure for many clinics is that it isn't an all in one. --- ### Would be lost without it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am satisfied with the usefulness of system to our business and would be lost without it. I would love a system to find out what types of things we are not using but could. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the easiness of uploading and sending out the claims to all the carriers. I would like to start using the system to also upload the payments and learn some of the things that I do not know. It is a subsidiary for our accounting program and provides us with a true rule of business and patient portal. #### Cons I know there is more I do not know and wish there was a training system to learn from, I fill like we do not use it to its full potential for our business. --- ### Great Billing Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. EZClaim has been great for our billing company. The software is very easy to learn and use. The onboarding team was great and very helpful to get everything set up. The pricing is a reasonable and a value for what they offer. Customer service is attentive and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, value for money, customer service is easy to access and responsive. Very little bugs or issues. Onboarding team helped our team get set up and ensured everything was running smooth. Support is easy to access and get responses. #### Cons It can be a little difficult to get someone on the phone for help but the responsiveness via email makes up for it. --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am very pleased with the system. Whenever I need help from customer service, they are always available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly. The system is easy to navigate around. Sending out claims and posting payments has never been easier. #### Cons I wish they had more options for different types of reports. I also wish they was an easier way to post refunds to patient accounts. --- ### User Friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. EZClaim customer service is topnotch. They go above and beyond to make the daily billing process go smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EZClaim is very user friendly. I have used multiple billing software and this has an easy flow for insurance collections. #### Cons The posting of ERAs that have to be manually posted if the patient has made a payment prior to the ERA comes in. --- ### Administrator - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, the transition to EZClaim has been smooth and seamless. The training was extremely helpful and very well organized. Having used multiple high-dollar billing software programs over the past 30 years, I can confidently say the cost is exceptional. EZClaim has truly exceeded my expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros EZClaim is straightforward and user-friendly. One of the features I value most is the ability to customize templates to suit my workflow and personal preferences, which makes daily tasks more efficient #### Cons Every software has areas that could be improved, but overall my experience with EZClaim has been extremely positive --- ### EZ Claim is great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZ Claim has been amazing for my small business and I can't recommend them enough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a billing company and I have nothing bad to say about EZ Claim. Whenever I have a client ask me about software/EHR systems I always tell them to look at EZ Claim first. The billing portion of my work is very easy to do within this program. The reports are comprehensive and easy to understand. The two times (in over two years of being an EZ Claim customer) that I've needed tech support there was a live person on the phone within a minute and my problem was resolved easily and quickly. #### Cons There has not been one thing that I don't like about EZ Claim. --- ### Ezclaim - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Ezclaim since I started my business in 2005. I love the customer support and the features the software offers. It's easy for new billers to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the cost structure for the billing software as well as the ease of using the software. I love the support and the quickness of their response. #### Cons I would like to see new features come out quicker. But I understand the amount of testing that needs to be involved. --- ### EZ Claim Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been using EZ Claim for 7 years now and I would give it a 7 out of 10. I think it could be updated a little more. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros EZ Claim is pretty straight forward. I've been using it for 7 years now and I am pretty familiar with it. I use the basics in the EZ Claim system. #### Cons I think EZ Claim needs more customization to eat. I use it for medical billing for Eating Disorder Facilities. More customization for reports would be nice as well. --- ### Great Practice Billing software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I’d give this program and company 5 stars. I’ve been using them for over a decade and have price comparison shopped thru the years and they continue to be the best value for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a very user friendly experience. Everything is intuitive and easy to learn. They have excellent customer service and a human gets on the phone quickly if you need support. #### Cons The only bug I’ve encountered is with password reset. You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help. --- ### GREAT SOFTWARE - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. overall, fantastic. from the software to customer service, very easy to deal with and get any issues resolved fairly quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple and productive. Good customer service too. Overall, the system is very simply laid out to make it easy to access and understand. #### Cons A few up to date things within the software could be applied. There are a few areas within the software that I would set up a little differently, but overall a good software. --- ### Good product for billing needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Satisfied overall with the claims process and the value for the product. The software is easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money. Ease of entering in claims and the costs doesn't break the bank for our organization. #### Cons Learning Curve. It was cumbersome at first to enter all of our patient info, but once entered, the process is fairly easy. ---