It's good and it's easy to navigate as well. Save time and effort

The scheduling ang the billing part of the system

It's not free. So you'll have to purchase the EMR/EHR

The EZDERM support responds really quickly. All the employees with whom I have corresponded are extremely helpful and friendly. They are good about implementing changes when asked.

Excellent customer service. Easy to use. Helpful with accomplishing MIPS requirements. Providers can tell if the procedures they ordered have been scheduled/perform or not and staff can follow up.

Intake can be a little time consuming if the patient doesn't have email or is electronically challenged.

I actually like EZDERM. I only use the billing side of the system. It is really hard to do something wrong as the system prompts you if something isn't right. ERA integration is great as well. Just really great for the independent practice.

Constant error checking makes sure you don't miss anything on the billing side.

Not very customizable, takes a bit of trial and error

Overall experience is excellent now using this one and a half years. It seems to get easier and easier. They are constantly upgrading and making things more functional for the users and are open to suggestions. The education in terms of training is excellent for both physicians and staff. Most importantly , they are easily accessible for communication and a pleasure to work with, the support is incredible.

EZDERM covers all the bases in terms of my practice. It has truly changed my life and made it easy to see patients, write notes, take photos, write prescriptions, and code. Scheduling is easy and staff can learn system and administrative features easily as well. I also have access 24/7 on my phone and I pad.

Prescriptions were difficult before now SURESCRIPTS is associated with this it is easier to see what is covered, this is a new feature.

We are very happy with our overall experience when it comes to EZDerm and we truly believe that is has helped make our office better!

The integration which allows our office to run more efficiently. We enjoy being able to go to one place in order to get everything we need for our patients. Also, utilize the billing services has made our lives so much easier since we feel confident that the job is being done the right way!

Does not have full access to all insurances when it comes to insurance verification. Would also like to see more things customizable for PMS with appointment status, text messaging, etc.

Phenomenal!

Ease of use, low cost, great customer service.

I like everything about this software. It's getting better every day!

Love LOVE their customer support. Hands down the most positive experience of starting my business was having them on speed dial in case of any questions. The total opposite of my experience with the OTHER company.

I love the avatar on the ipad, iphone and ease with which to write and complete my notes. My medical assistants love that we can simply tap on specific area that will be biopsied and photograph. All while being totally hipaa compliant and secure.

the steep learning curve. I had been an early adopter to their competitor and it was hard to switch initially and learn that this ipad EMR was similar but not exactly the same. It was BETTER!!!

Excellent in every way and excellent opportunity to the changes and updates in real time. Company and adminunstration are open to suggestions and requests.

Ease of use, customization, mobile, and excellent customer service.

Flexibility and more customization needed. Would like more ability to merge with other products like Square more easily.

Excellent and we would recommend this system highly to small and large practices.

This system is very user friendly and intuitive. Their customer service is exceptional. They respond very quickly to questions and help with trouble shooting. Unlike other systems, the are also very receptive to feedback and make changes to the system if it makes sense for all users; they prioritize requests and make the changes, which is unheard of with other large systems.

The medications prescribed don’t automatically load into the medication list. The nurses have enter it.

Overall, helps with our flow. Those are my biggest EZDerm favorites but there are a lot of other ones too. I am not a big reviewer normally but hope this helps other fellow dermatologists out there contemplating the ever daunting question of which EMR they should go with. My advice would be to go with whichever EMR works for you and your practice model. Everyone does things differently and has their own specific habits and preferences but I definitely have no regrets going with EZDerm after all these years. They are constantly updating the system to meet changing times and live customer support is amazing.

EZDerm user for 4 yrs and love it; have used several EMRs and feel this has been best for me. It has helped our practice grow efficiently while able to accurately and reliably document and take care of pts well. My MAs can learn the system well and love using it also. The body map is definitely great and a must for derm documentation. I love the all-encompassing pt timeline which allows easy viewing of what occurred on a pt with a quick scroll/glance: from previous prog notes and path reports to phone calls, all in chronological order. I definitely do not miss the old days of jumping around chart sections to find out what was previously done. I am a big fan of the bx log which helps keep track of pending bxs and skin cancers needing tx. I no longer use a paper logbook so that is a plus. The review feature is awesome as it allows easy tracking of when/what was rx'd to a pt for a specific diagnosis, viewable in one screen w/o having to parse through dozens of old prog notes to figure out what went on for that problem. This saves time especially if the pt has been seen for yrs. The cutaneous malignancy log feature auto-populates a pt's skin cancer hx as path is being reviewed so I am not having to separately add it to the chart each time. The cost estimator function is unique and enables estimates for procedures (bx, LN, I&D) on the spot prior to performing them. I find pts really appreciate estimates beforehand and this minimizes money disputes or “surprise” costs at checkout.

Nothing is perfect but I do think it is the best dermatology EMR out there.

After using general and dermatology-specific EHRs in residency and private practice, I was fortunate to begin using EZDERM. While many options exist, EZDERM stands above the rest. It has been an absolute game changer for my practice, easing the burdens of documentation for both my staff and me. The user interface is extremely intuitive and easy to learn, while improving accuracy of documentation. Conservatively, EZDERM has saved me ~1.5-2 hours EACH DAY in time spent documenting patient encounters. In addition to a superior product, EZDERM offers wonderful customer service that does not end after the practice transitions to “going live” with the software. Inevitably, questions arise, and the staff at EZDERM quickly responds to help resolve whatever issue may arise, generally at the time the request is generated. If a practice is interested in changing their EHR, I cannot recommend EZDERM enough.

If there is anything at all, MACRA/MIPS tracking could be improved.

I have never enjoyed calling Customer Support with any other business, but I look forward to speaking with the Customer Support Reps at EZDerm. No question is too small nor too big for them. They take the time to explain their answers and make sure that the issues are resolved. When using any software, I'm going to have questions. The difference with EZDerm is that whomever I speak to is helpful and doesn't speak to me in "tech" talk. They walk me through the issue and are happy to do it time and time again. I cannot say enough amazing, complimentary things about the team.

There are minor issues that I would like to see changed or improved with EZDerm. For example, I would like it if every time I chose a new tab, the system just moved over. I hate having dozen of tabs open.

Very easy to implement and use.

The product has a learning curve and a set time to customize, but once it's done, it's very easy to use and to teach. I also LOVE the fact that the staff are always friendly, always available, and the absolute BEST at taking time to help us with every concern. On customer service alone, they are fantastic! But the software is also fantastic and I would highly recommend.

I wish there were better reports that could be generated. But because EZ Derm is so responsive, I am hopeful it will be a new addition soon. They are improving the software all the time!

I have an office that deals with a busy load of Dermatology patients, with a lot of new patients checking in and checking out day to day. The EZDERM software has made it such an easy process to build a patient’s chart, take photos, and prescribe medications. This program has been very helpful for medical billing, and we have utilized EZDERM for medical billing and have been very happy with our service for the past four years. I can recommend EZDERM for any practice looking for functional software, they can help your business grill.

I love the ability to check patients in with a paperless system, and the ability to work off an iPad or phone has made it so flexible.

I can honestly say that as a product EZDERM has been very strong and has all the necessary features that my office needs. And the IT support and billing support have always been super accessible and help very quickly, the few times I have actually had to reach out.

EZDERM is such an intuitive and customizable software that allows me to be more efficient in clinic. On boarding for new employees is much easier than with other software and the EZ School is an invaluable tool. The customer service cannot be beat, which is just as important as having good software

I would like to see more templates that I can customize for cosmetics

Outstanding. The company is very responsive, timely, and helpful with implementation and continued daily support. They train new staff and readily answer questions on a daily basis within minutes.

The readily accessible and helpful customer service has been incomparable to any other EHR I have used in over 10 years. I love the medical billing. I appreciate the company's responsiveness to feature requests and continual improvement.

Would like increased dermatology diagnoses with associated ICD codes and template

EZDerm has provided stellar service since day 1. I am so grateful to this software and its developers for allowing me to provide efficient and quality healthcare every day.

Excellent customer service, ease of use, and efficiency!

The patient portal is the biggest issue I see but was not created by EZDerm. It is a third party. I am confident they are working towards a solution to find a better patient portal software or create their own.

As a biller who has used many systems over my 20+ year career, I can honestly say this software is one of the best practice management systems I have used. The features are well thought out and very efficient. While other systems can be cumbersome with excessive features that are time consuming to manage, EZ Derm strikes the perfect balance of providing easy to use, stream- lined functionality with minimal maintenance.

EZ Derm is such a great product. It is very easy to navigate around the system. The billing modules are concise and efficient, saving me a ton of time. Their "To Do" feature makes it very convenient to communicate with providers/ staff. Their customer support is amazing. Not only are they extremely knowledgeable about the product, they are very accessible and a pleasure to work with.

Honestly, overall I am very happy with EZ Derm. If anything, more reporting options could be helpful.

Best customer service around

Ease of use and teach ability make this ideal. The IPad based EMR with easy mIPS/MAcra integration are critical for a small practice.

Opioid e-prescribing is something i am hopeful will be added soon

It has been a very positive experience and has increased productivity

This software is easy to use, the patients really like the EZKiosk check in, I like the text and e-mail appointment reminders, I like being able to fax notes directly from the software, and customer service is amazing.

There is nothing specific that I like least. There are occasionally features that I would like to see and in those cases, I share that information with EZDerm and it is often put on a list for possible implementation in the future.

My overall experience with EzDerm has been amazing so much I wish that I could use this system for my other clients that are not dermatology based.

The thing that I love most about this software is how user friendly it is and the support is one of a kind.

The thing that I least like about this software from a billing stand point is not being able to get the eligibility benefits to be customized specifically for an individual practices needs. When you run eligibility the report gives so much detail that is not needed for a dermatology office.

EZDERM has has given me an easy-to-use, flexible, and reliable platform for EHR nad practice management for my clinic. I am very happy with my choice.

I have found EZDERM to be easy to use, fast, reliable and accurate. Their customer service is exceptional.

I have no cons at this time. I have been pleased with how my concerns have been addressed and corrected.

The way you can create this operating system to fit your practices needs and workflow! They are constantly working to improve and taking suggestions.

Some of the features don’t make sense, but the team is working as they can to solve everyone’s needs.

EZDerm makes note writing easy and fast. Reliable billing. Easy interface. Flexible customization. Best support team!

None. If there is any need for improvement, EZDerm helps with it. They constantly update the software!