Forcura Orders Review

Forcura staff from the Administration to support have been very professional and helpful. They follow the customers and tailor your needs to help assist you through the initial process and on going. They have been great with us.

Pros

That we no have an EMR System that attached and labels the documents electronically as we were previously doing this manually. We also use it to seperate, combine, label, and fax out other documents not associated to actual patients.

Cons

As a end user for orders, I really don't have a con for the software, it does exactly what we were told it would do.

Forward thinking

As noted above process is streamlined with increased cash flow. My staff is also now communicating HIPPA compliantly- by using the app on smart phones. The staff is forward thinking, solving problems that existed in home care for decades.... Love it....

Pros

The ability to develop processes that track data in real time, decrease man hours, and decrease over head. This product has streamlined our orders, and increased our cash flow. We are able to drop a RAP in 7 days, compared to 21 days previously. Our quality improvement has seen significant changes in order compliance, and we were in the Pre-CLaim Review Process in Illinois with 100% affirmation, thanks to this product.

Cons

I have nothing. This company listens to concerns and makes quick changes when needed.

Hard Work Pays Off

Forcura is a company that wants to put in the work to be a market leader. They are keen on listening to their customers to keep a pulse on the problems that their technology can help to solve. They are motivated to adapt to the industry by staying abreast of industry trends but most importantly look to their customers to drive the roadmap. Their customer service is fantastic and they stick by their word to support their customers with superior quality.

Pros

In a paper-oriented post acute industry, Forcura is working hard to break down the barriers to paperless technology. From their initial platform to reduce paper-based faxing to their integration with HCHB, Forcura is pushing the boundaries of what it can do. Their new Forcura Connect API should reduce the burdens of platform integrations and enhance the benefits already provided by the product.

Cons

The User Interface. It isn't unbearable, however, with today's front-end platforms, Forcura can leverage a more intuitive UI. This is a goal of theirs based on customer feedback and we are looking forward to the improvements.

Review

Our company has noticed the physicians sign and return orders quicker utilizing Forcura. Also the ease of attaching documents to our EMR has been the biggest benefit.

Pros

The ease of using the software, less steps to return a signed order for billing, allowing field staff to capture images from the patient's home, and the ability to send a secure message.

Cons

The reports feature still needs some work as we've been waiting for quite some time for the Orders Tracking Report to be 100% functional.

Love it! Efficient, constantly evolving for the better

Pros

Increased productivity in our Intake and medical records department. Allows our mobile clinicians to view important documents directly from the web. Their support is by far among the best I have experienced.

Cons

nothing... Couldn't have been more please after implementation and continue to feel that way three years later.

Project Manager

The experience overall is great. The group is always willing to show us how the system works and ways to address the various issues we have

Pros

Integration with HCHB for its referral and order tracking.

Cons

The system ability is not able to identify current patients in the system easily. Would like to see the reporting system broken down more in the order tracking system

Back End Office Support

Service is 5 star and their wiliness to work through any obstacles

Pros

Allows us to quickly and efficiently assure all documentation gets distributed to right area of our business. Speeds the process for referrals, orders, while organizing documentation.

Cons

little harder for my less tech savy members to grasp

Forcura Review

Forcura has improved our return on faxed order requests which in return improves our unbilled episodes. Forcura customer service is the absolute best. They are friendly, knowledgeable and prompt to respond.

Pros

The functionality is simple and very user friendly.

Cons

Forcura could improve on the editing capability within the PDF view of the documents.

Best Customer Service EVER

We've been using Forcura for 2+ years now, but felt an objective comparison with their competition was in order. Forcura won, hands down... now we're implementing more of their offerings.

Pros

Easy to Use, always UP, and Customer Service is extremely quick and proficient

Cons

Editing user access needs improvement to be faster and easier

Forcura

Eliminating the need for multiple programs to be able to scan and fax, is amazing for my team.

Pros

The ease. It is incredible simple for my users to get a handle on, and the support team is amazing.

Cons

Nothing in particular, the app was frustrating at first due to updates every week, but that was on our end to implement and by no means was a fault of forcura.

Great Software with Great Support

We have been able to streamline all paper document processes with Forcura.

Pros

Very user friendly and customizable. Excellent support

Cons

No cons for me with this software. Upgrade from previous vendor.