--- title: "Fusion Software Reviews, Demo & Pricing - 2026" description: "Review of Fusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/fusion-web-clinic-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Software](https://www.softwareadvice.com/category/4527-medical/) / Fusion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/)[Alternatives](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/alternatives/) # Fusion Review From $49-$189/month 3 plans Wondering if Fusion is right for your practice? Our Medical Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Fusion 4.3 [(713)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Pricing Starting at $49.00 per user per month ### About Fusion Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists.  Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes.  And, with AI‑enabled documentation tools, Fusion helps you complete notes in minutes -not hours. Pediatric‑focused goal banks, customizable templates, and integrated workflows give your team the efficiency and insight needed to run a thriving multidisciplinary clinic. Sign up for a free demo today to find out how you can spend less time doing paperwork and more time with client outcomes. Wondering if Fusion is right for your practice? Our Medical Software selection experts can help you in 15 minutes or less. ## Fusion User Interface ## Popular Fusion Alternatives Main Product Fusion 4.3 [(713)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.26Customer support - 4.18Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Ambiki](https://www.softwareadvice.com/product/527905-Ambiki/) 4.9 [(14)](https://www.softwareadvice.com/product/527905-Ambiki/#reviews) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.62Customer support - 4.86Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(913)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1384)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [TheraPlatform](https://www.softwareadvice.com/medical/theraplatform-profile/) 4.4 [(79)](https://www.softwareadvice.com/medical/theraplatform-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.25Value for money - 4.22Customer support - 4.09Functionality Pricing Starting at $39.00 per month Get Price ## Fusion Pros and Cons We analyzed 713 verified reviews for Fusion to find out what actual users really think. Select to learn more Intuitive Navigation And Layout Ensora Rehab Therapy Suite offers a clean, organized interface that is easy to navigate for both beginners and experienced users. Tabs and features are straightforward, making it simple to find information, enter data, and manage documentation. The user-friendly design helps streamline daily tasks and reduces the learning curve. Responsive And Helpful Support Customer support is frequently highlighted as responsive and helpful. Users report that questions and issues are addressed promptly, with staff willing to assist and follow up when needed. The support team is approachable and knowledgeable, making it easier to resolve problems and get the most out of the software. Streamlined Scheduling Experience Scheduling clients and managing caseloads is efficient with Ensora Rehab Therapy Suite. Users appreciate the ability to view, update, and organize schedules easily, collaborate with team members, and access all scheduling tools in one place. The platform supports daily workflow and helps keep appointments and documentation on track. Inefficient Patient Information Handling Managing patient records can be cumbersome, with difficulties accessing charts, updating information, and tracking attendance. Users note issues with navigation, lack of audit logs, and challenges in integrating or searching patient data. These limitations slow down workflows and make patient management less efficient. Calendar Usability And Integration Issues The appointment calendar is criticized for being difficult to navigate and lacking key features. Users struggle with viewing appointment types, syncing with external calendars, and managing group or recurring appointments. Hover and click actions can be unreliable, making scheduling and rescheduling more cumbersome. Complex And Costly Billing Processes Billing and payment functions are often described as confusing and time-consuming. Users face challenges with invoice management, limited fee schedule options, and extra charges for basic features. The system lacks flexibility for different billing scenarios, making payment tracking and reconciliation more difficult. ## Fusion Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Essentials $49.00 per user, per month No plan information available Advanced $159.00 per user, per month No plan information available Premier $189.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fusion Features - Features of Fusion Access Controls/Permissions Alerts/Notifications Appointment Management Assessment Management Audit Trail Availability Management Billing & Invoicing Calendar Management Care Plan Management Charting Chat/Messaging Claims Management Claims Scrubbing Clinical Notes Communication Management Compliance Management Compliance Tracking Confirmations/Reminders Credit Card Processing Customizable Forms Customizable Reports Customizable Templates Data Import/Export Documentation Management Document Management Document Storage Drag & Drop Electronic Payments Email Reminders EMR/EHR Exercise Library File Sharing For Occupational Therapists For Physical Therapy For Speech Therapists Goal Setting/Tracking Healthcare Compliance HIPAA Compliant Historical Reporting Insurance Eligibility Verification Insurance Management Invoice Management Live Chat Medical Billing Medical History Records Mobile Access Mobile Alerts Multi-Location Onsite Registration Patient Intake Patient Management Patient Portal Patient Records Management Patient Scheduling Practice Management Progress Notes Progress Reports Progress Tracking Records Management Reminders Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Self Check-In/Check-Out Self Service Portal SMS Messaging SOAP notes Task Management Task Scheduling Telemedicine Template Management Treatment Planning Workflow Management ## Fusion User Reviews ## Fusion customer ratings - Overall rating: 4.3/5 - Total reviews: 713 ### Rating distribution - 5 stars: 336 reviews (47%) - 4 stars: 297 reviews (42%) - 3 stars: 63 reviews (9%) - 2 stars: 9 reviews (1%) - 1 star: 8 reviews (1%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### Operational Manager - Overall rating: 5/5 - Reviewer: Ashley V. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Fusion has been very positive. At this point, it really is the foundation of our work and a system we rely on every day to keep the clinic running. I appreciate how much visibility it gives me into the different areas of our operations while still giving us the flexibility to customize things around the way our clinic works. There are always things that can be improved, but overall I feel like Fusion has grown with us and has become an important part of how we manage the clinic. It gives us a central place to keep things organized, make informed decisions, and support both our clinical and administrative teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about Fusion is definitely the Insights and reporting. I love being able to see where we are with productivity, patient attendance, receivables, and where the team is with their documentation and deadlines. It gives me a much better overall picture of what’s happening operationally without having to pull everything separately. I also really like that we can build custom reports based on what we actually need to track. Being able to upload our standardized testing directly into Fusion for assessments is another huge plus for us because it keeps everything together and makes the assessment process much more streamlined. Overall, I really like that there’s so much visibility and flexibility within the system. #### Cons What I like least about Fusion is that I think there are still some areas where additional safeguards and customization would make a big difference for us. For example, when changing payer information, I think there should be more safeguards or warnings in place to prevent changes that could unintentionally affect billing or existing patient information. I also think it would be really helpful to have translation capabilities built into reports, especially when we’re working with families who speak different languages. Another feature I’d love to see is the ability to grey out provider schedules when they’re unavailable or not meant to be scheduled, so there’s a clearer visual distinction between available and unavailable time. These are small things, but they would make the system much more intuitive and help prevent administrative errors. #### Reasons for switching to Fusion We switched from Office Ally because it was an older system and had become complicated and difficult to navigate. We were looking for something more modern, intuitive, and better suited to the way our clinic operates. We wanted a system that could bring more of our day-to-day workflows into one place rather than requiring so many separate steps and workarounds. --- ### Fusion-Beyond Words - Overall rating: 4/5 - Reviewer: Alicia H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Good, our staff generally loves the platform especially after using other emr. The interface allows staff to move through various screens to see different aspects of patient's chart. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We love the user friendliness of platform and the responsiveness of support staff. We have used product since 2017 and grown from 5 users to 16. #### Cons Reports-ability to customize reports with various parameters that need to review Ease of ensuring remittances are posted correctly when double payments are received Benefits-ability to put in different benefits for different disciplines so correct payment can be automatically populated when patient checks in #### Reasons for choosing Fusion Chose fusion for focus of product. At the time, raintree had more than just therapy focused emr. We needed therapy only. #### Reasons for switching to Fusion Needed a global emr that included billing, documentation, scheduling, etc #### Vendor response Alicia, thank you so much for this! Growing from 5 to 16 users since 2017 is incredible and we're so glad Fusion has been part of that journey. It means a lot that your staff loves the platform, especially coming from other EMRs. The feedback on reporting customization, remittance posting for double payments, and benefits by discipline are all really valuable and we'll make sure they get in front of the right team. Thanks for sticking with us! Madison Fusion by Ensora Health Replied September 2026 --- ### Highly recommend. - Overall rating: 4/5 - Reviewer: Darien B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I love Fusion. It is so easy to use and well organized. The documentation layout as well as client chart layout is so easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fusion is really easy to navigate and offers so many different features that make documentation and EMR so easy to use. It’s very well organized. #### Cons I wish there was a way to “lock” case notes so others cannot delete or alter a person’s note. I also wish there was differentiation in an appt list between make up and regular appts. A “late cancel” option would be nice as well. --- ### A product that really has it all - Overall rating: 4/5 - Reviewer: Bridget M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I am happy with Fusion and I think their onboarding process is great. Its very easy to get help when needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy it is to follow claims through primary second ect and that I dont have to do anything outside of the EMR. #### Cons I don't like that you cant build your own forms for providers to use only that can be sent as intakes forms. I also dont like that you cant send out forms for 3rd parties to fill out or sign. #### Reasons for switching to Fusion I made the switch because of the ease of secondary claims. #### Vendor response Thank you so much for this thoughtful review and for making the switch to Fusion! We're thrilled to hear the onboarding experience has been smooth and that claims follow-through is working well for you. Your feedback is always valuable. If you'd like to share more details, reach out to me at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly). Madison  Fusion by Ensora Health Replied June 2026 --- ### Great system for multi-discipline practice - Overall rating: 5/5 - Reviewer: Anonymous Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy it much more than previous EMR softwares used. It felt like it took at least 6-9 months to feel confident in using fusion but now that we have been using it for about a year and a half everything seems to run very smoothly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy the scheduling capabilities. We provide both speech and OT, it is nice how the services are separated. I like being able to use a patient portal for intake forms and the patients access to the portal. I like the reminders for authorizations and reports. Resubmitting claims is significantly easier than other EMRs and I really like the automatic accepted/rejected/denied feature, it is a very big time saver. #### Cons I do not like that you cannot customize the appointment reminder messages, although it looks like this is a pending feature. The billing tab can be confusing at times, I wish that payments could link directly to a service. #### Reasons for switching to Fusion It was not the most user friendly for multi discipline practices --- ### Terrible Company, Originally Good Software - Overall rating: 2/5 - Reviewer: Eric D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, the software has worked, though it hasn't really been updated in 10 years. The reason I would never recommend it is how terrible the company is. Stay away. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros First off, you need to know that this product was originally Fusion Web Clinic. We started using it 9 years ago when it was the original company, which was great. They sold the software around 2021 and it's since gone WAY down hill. Originally, Fusion was the most advanced and easy to use emr for slps available. #### Cons ZERO, and I mean ZERO, customer support. Again, under the original company, support was great. Once the terrible private equity company bought the platform, all they cared about was selling other products and services. #### Reasons for choosing Fusion Choose it when it was a different product. This question does not apply --- ### Worth the headache, but just barely. - Overall rating: 2/5 - Reviewer: Trisha P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Like all EMRs it is a necessary evil when dealing with providing therapies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It gets the job done and gives a decent summary of our financials. #### Cons That it doesn't sync with Microsoft Office calendars and that it doesn't link with WebABA or WebABA's billing software. It creates an additional nightmare for our office having to run two EMRs and two billing platforms through two different brokerages. It would be best if Fusion would just add in ABA billing. Also, the recent cost increase announced doesn't coincide with any fabulous improvements we have seen on the user side. #### Reasons for choosing Fusion Pricing was lower in Fusion and the SOAP notes were better for OT. Regretting that now that we have ABA and are needing to have two different EMR's that cannot integrate even though we were told otherwise when signing up. #### Reasons for switching to Fusion We switched to Fusion over three years ago. --- ### All around great product - Overall rating: 5/5 - Reviewer: Morgen S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. We get the answers we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have added some new features like searching by phone number or DOB instead of by name so the improvements make this program great. #### Cons There are a few options I wish would be added to Fusion such as being able to pull a report based on therapist caseload. #### Reasons for choosing Fusion Raintree was too complex for our needs and Fusion seemed just right. We also know of another clinic that used Raintree and had to switch within a year. #### Reasons for switching to Fusion webPT was not pediatric friendly and the reports we were able to run weren't helpful --- ### Needs some improvement - Overall rating: 4/5 - Reviewer: Paige R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very HIPPA secure. It is an easy system to learn as far as admin learning. I do like the notifications and waitlist features. Customer support is pretty fast at getting back to you and following up in regards to the concerns. Lots of customization with patient forms, they are time consuming to create. #### Cons For my therapist documentation take a long time to complete, no information pulled over from intake form for evals that are created in fusion, Billing systems are less automated than some other systems, No easy sending of available appointments to waiting list patients. --- ### You get what you expect - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros You get what you pay for in a sense. From my understanding, Fusion is a more affordable program to schedule patients. It’s a great starting point. #### Cons There are other scheduling programs out there that I believe are better than Fusion. But Fusion is a great starting point at a more affordable cost. Still, it needs improvement and I personally was not a big fan of how the scheduling worked. In a high paced environment, you need something quick and easy to navigate, this though took extra time. --- Showing 1 - 10 of 713 Reviews [See All Reviews](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) ## Fusion Popular Comparisons [RXNT vs Fusion](https://www.softwareadvice.com/compare/26627-rxnt-emr/vs/395326-Pediatric-Therapy-EMR/)[athenaOne vs Fusion](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/395326-Pediatric-Therapy-EMR/)[Tebra vs Fusion](https://www.softwareadvice.com/compare/1329-kareo/vs/395326-Pediatric-Therapy-EMR/)[TheraPlatform vs Fusion](https://www.softwareadvice.com/compare/172057-theraplatform/vs/395326-Pediatric-Therapy-EMR/)[AdvancedEHR vs Fusion](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/395326-Pediatric-Therapy-EMR/)[WebPT vs Fusion](https://www.softwareadvice.com/compare/1886-webpt-emr/vs/395326-Pediatric-Therapy-EMR/)[Net Health vs Fusion](https://www.softwareadvice.com/compare/26223-nethealth/vs/395326-Pediatric-Therapy-EMR/)[DrChrono vs Fusion](https://www.softwareadvice.com/compare/131146-drchrono/vs/395326-Pediatric-Therapy-EMR/)[HENO vs Fusion](https://www.softwareadvice.com/compare/36187-heno/vs/395326-Pediatric-Therapy-EMR/)[CureMD vs Fusion](https://www.softwareadvice.com/compare/2195-curemd/vs/395326-Pediatric-Therapy-EMR/) [Compare All Alternatives](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/alternatives/) ## Other Top Recommended Medical Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (467) Recently recommended **255** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **245** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **243** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **188** times Stuck Between Options? 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