Genesis Chiropractic Software


 

Developed for chiropractors, Genesis Chiropractic Software by Billing Precision is a web-based solution that offers EHR, scheduling, billing, and documentation within one integrated system.

Genesis is ONC-certified and comes with tools for EHR/SOAP documentation. The program uses proprietary technology that automatically creates tasks for users to correct issues without running detailed reports.

Compliance Monitoring systems are built into one workflow and managed from the single program. Claims that need attention are immediately identified to the staff, and users have access to the total number of tasks needed to maximize collections, patient retention, and compliance.

The software is cloud-based and compatible with Mac or PC operating systems and mobile devices, including iPads. Genesis’ Billing department provides billing services for buyers looking to outsource this task to outside group.  

 

Genesis Chiropractic - July 13 - July 14 Snapshot
 
  • Genesis Chiropractic - July 13 - July 14 Snapshot
    July 13 - July 14 Snapshot
  • Genesis Chiropractic - BPR Demo Ticket Manager Console
    BPR Demo Ticket Manager Console
  • Genesis Chiropractic - BPR Demo Workbench
    BPR Demo Workbench
  • Genesis Chiropractic - Monthly Billed vs. Collected Calendar
    Monthly Billed vs. Collected Calendar
  • Genesis Chiropractic - New Patients Calendar
    New Patients Calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

96 Reviews of Genesis Chiropractic

 

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Software Advice Reviews (66)
More Reviews (30)

Showing 1-20 of 66

April from Harmony Chiropractic Center
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use...staff is able to pick up usability and direction really well. Help tickets answered quickly.

 
 

David from Meridian Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Anything you want it to do, if you can learn it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had other software that was very simple and easy to run, but with such ease comes the inability to do anything complex. Genesis is amazing but almost too complex.

Pros

It will do anything

Cons

You have to figure out how.

 
 

Isaiah from Chiropractic Health
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Genesis works well!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like this billing system, the contact people are easy to get a hold of and have been most helpful getting up setup.

Pros

They do our billing for us.
They have the best team on the planet for insurance billing.

Cons

The small font honestly, however, the system can be larger, but I find that I like to see the entire day.

Advice to Others

Do your research, talk to consultants, do the webinars, find what is right for you.

 
 

April from Harmony chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Like it but wish there more help in transitions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In the transition to the new practice. There was no help with setting up changes with insurance companies. Which created a disaster that is still being handled after 6 months. Luckily I was switched to a new billing team. But it took too long in my opinion for that to take place.

Pros

Easy to use
Quick for billing insurance
Timely support feedback
Tina is awesome.
Cloud based

Cons

Must have a strong billing team otherwise, it is a con to have them do you billing
They give no help in assisting with transitioning to new address or changes with insurance companies
Lots of reports but find it is hard to figure out which to use at times.

Advice to Others

Good option for the price.

 
 

Dr. Vito from West Suburban Wellness
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Genesis gives you quick access to vital information when you need it, is very customizable, cloud based is great, and keeps the system up to date on ICD10's which helps for diagnosis and billing.

Pros

ICD1O'S, Quick view access, cloud

Cons

Not great aesthetically

 
 

Andrew from Rivergate Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Genesis Chiropractic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I am happy with the product and would recommend it

Pros

The support is like non other they always answer the phone or emails

Cons

A lot of it is self taught. You have to spend quite a few hours watching videos and taking elementary quizzes to gain more info

 
 

April from Harmony Chiropractic Center
Specialty: Chiropractic

August 2016

August 2016

Quick to Respond

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

So far the customer services is great! They are very timely and easy to reach for help. "Help Tickets" are answered quickly and efficiently. Billing is great. Able to see how services are being paid. Claims go out fast, but the best part is knowing right away if something did not go through. This was a problem with past billing, it took a month to see a denial or something missing.

Likes Least

Visually it is not as appealing as some other software.

Recommendations

If doing a good amount of billing out to insurances this a good software to have. Syncs up to posture screen and insight which is great.

 
 

Ruth from Dr. Calvin's Clinic
Specialty: Chiropractic

April 2016

April 2016

Great product and great costumer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Once you are trained on the program it is easy to follow up and keep track of every single account.

Likes Least

As in every system there is glitches, sadly when it happens I have to fix it manually, one by one.

Recommendations

If considering to buy the product, please keep in mind that there will be a training period that everybody in the office must do. So set aside sometime exclusively for training.

 
 

David from Trilogy Chiropractic
Specialty: Chiropractic

January 2016

January 2016

Very pleased with service and product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Monthly calls, variety of reports available, our coach!

Likes Least

Communication barrier when working with some members of the billing team due to the outsourcing.

Recommendations

By far the best system we have used to date, don't delay implementing this billing service in your practice. You won't be disappointed!

 
 

Mike from Families First Chiropractic
Specialty: Chiropractic

January 2016

January 2016

Almost two years now and still very happy

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I can see my schedule, billing, statistics, history, EMR's all on one platform.

Likes Least

EMR is a bit clunky and takes some getting used to.

Recommendations

It's a great software especially if you use travel cards for your patients

 
 

Cheonil from ADIO CORRECTIVE CHIROPRACTIC
Specialty: Chiropractic

January 2016

January 2016

Very Convinent!! Easy to use!! Good team support!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love Genesis since I can use the software with any computer with internet access. It is cloud based system!! Also, I am a CBO doc. Genesis works great with posture ray and posture screening!!

Likes Least

Software speed is based on the internet speed. My clinic location has some issue with the internet and it sometimes slow us down with busy schedule.

Recommendations

If you love CBP technique, you need the Genesis software.

 
 

Kelly from Midpoint Family Chiropractic A Maximized Living Health Center
Specialty: Chiropractic

January 2016

January 2016

Top Notch!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This software is so simple to use, it makes working in it everyday such a joy. The team at Genesis is on top of it and gets back to your questions and requests in a very timely manner! I love our monthly "health checks" with Robin!

Likes Least

Absolutely nothing. I love everything about this software.

Recommendations

Try navigating the system on your own before you make your final decision. Genesis software is so self-explanatory and easy to follow along and find your way in the system that you won't want to use anything else!

 
 

Mike from Midpoint Family Chiropractic
Specialty: Chiropractic

January 2016

January 2016

This is the only company I'll work with!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There platform is so easy to use and user friendly. When it comes to customer service you won't find anyone better. Everyone is always friendly and helpful. If they don't know the answer, they will find someone that does!

Likes Least

Only complaint I have is the platform not working well with apple Ipads. I would love to be able to use an Ipad in my adjusting bays.

Recommendations

Make sure that you work with someone that really knows their product and can give you advice about how deeply the product can help your practice. It's one thing for a product to superficially look nice and seem beneficial but, when you get down to the bones of it the product should truly make you and your practice better and run more smooth.

 
 

Brandon from Summit Family Chiro
Specialty: Chiropractic

January 2016

January 2016

Love it, I would recommend it to anyone.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to keep track of everything we need regarding our patients. POS, Records, Schedule, Payments.

Likes Least

Glitchy at times. Especially when they are updateing

Recommendations

Buy it! Nothing else really to say. Other than Buy It!

 
 

Lacy from 410 chiropractic
Specialty: Chiropractic

January 2016

January 2016

Great software. Very user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like how easy it is to navigate. If I do have questions help desk is very wuick to call back and assist

Likes Least

I wish there were pop ups/reminders for each patient. For instance when you check them in and there was something you needed them to do it would pop up a message to remind you.

Recommendations

I go back to my academy videos or quizzes all the time for refreshers.

 
 

Randy from Advanced Spinal Care
Specialty: Chiropractic

January 2016

January 2016

office makeover

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

My staff and the team at Genesis communicate easily and effectively. The system really works for you and provides information on patients, when they were last seen so you don't lose track of them.

Likes Least

There are a lot of tabs and in the beginning it is a little overwhelming. Once you figure out what you need to do it becomes easier.

Recommendations

Make sure you do the training in the beginning. This answers a lot of the question you may otherwise have.

 
 

Andrew from Lefranc Chiropractic, LLC
Specialty: Chiropractic

January 2016

January 2016

Genesis Chiropractic is invaluable to my practice!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Billing precision by Genesis is very easy to use. The billing ''team'' that works to get your claims paid is super efficient. They are the best!

Likes Least

I really don't have any negatives to say about them.

Recommendations

Look no further, Genesis Chiropractic is the best.

 
 

joe from ADIO DBA as Accurso CHiropratic Life Center
Specialty: Chiropractic

January 2016

January 2016

I use Chirotouch 3 days a week and Genisis 3 days a week

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Speed you can finish an established patients notes

Likes Least

Training is poorly organized. I also use Chirotouch and they take you through a long boreing process but you come out understanding how to use it. Genesis waits for you to ask the question. They let you screw it up and then help you fix it.

Recommendations

Make sure you get it in writing what comes with the software. I am about 99% positive the rep told me that appointment reminder text messaging comes included with your monthly fee. I know this because we were talking about how Chirotouch charges you for this appointment reminder service as well and Chirotouch charges you for data back up. He said we dont do that we include these services in your monthly fee. So be clear to what is included when you purchase.

 
 

Corey from PostureWorks
Specialty: Chiropractic

January 2016

January 2016

Amazing program!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The customization of this program is amazing. There are so many options and allows me to do my notes in a very timely manner.

Likes Least

Because there are so many options to customize, it may seem daunting. The support team really does help out a lot though.

Recommendations

Ask the team for help. They will answer all questions!

 
 

Amanda from The Health Factory
Specialty: Chiropractic

January 2016

January 2016

Outstanding Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

When questions come up, we receive quick responses with solutions.

Likes Least

The ICD-10 transition was a hassle however Genesis provided us with plenty of opportunities of conference calls and webnars to help with the transition.

Recommendations

When looking for your software make sure to make a list of specific things you are looking for. If a company can't provide you with your must-haves, keep looking, the right one is out there!

 
 
 
Write a Review
Showing 1-20 of 30

Jonathan from Student
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

My review!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The developer and support staff are very passionate about about helping to facilitate our experience in the clinical setting

Pros

I love how helpful the support staff is and how user friendly the software is.

Cons

Some software is slightly more integrative

Advice to Others

No

Source: Capterra
 

Mark from Mission City Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Love Genesis! Great for Chiro billing. Easy to use. Our staff loves it too!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started using Billing Precision (Genesis) when we opened our clinic in 2011. I don't think we will ever switch billing systems for Chiropractic. I am a "if it ain't broke, don't fix it" kind of person.

Pros

Ease of use. Real time visibility of claims. Affordable.

Cons

I wish the capability to send DME claims was better, but it still works and gets up paid. Just wish it had an easier option to attach the required documentation when sending DME claims and the ability to track it, but I know Genesis is working on improving that feature as I type this, so thankful for that.

Source: Capterra
 

Ashley from Max Health Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Genesis Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have not been using genesis very long. I was first exposed to it July of 2015 and did not use it often and it confused me a lot because I was not trained on how to do anything. I was later exposed to it in January 2016 and had proper training and then I began to appreciate it more.

Pros

I love that it can be customized to my preference. I worked with a chiropractor that did not customize it and everything took a long time to do and to enter notes, etc, etc.

Cons

It is difficult to navigate or figure out without help from someone who knows what they are doing/ however, with proper training, it is great.

Advice to Others

I would recommend that if you are new to the software to put in the time to learn how to do everything properly and your life will become so much easier. Learn how to customize it to your office for easy and efficient use.

Source: Capterra
 

Brad from Quantum Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

I am so glad to finally switch from pen and paper over to an EMR system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It takes a short time to get used to it because you really need to customize your protocols to the way you practice. You don't adapt to the system. You create the system the way you like for it to fit your practice. I no longer have as much homework as I used to and now get to spend more time with my family.

Pros

Ease of use, no need to keep your own server/storage. Support team is very helpful.

Cons

It takes some time to realize that you are supposed to customize it to your practice. It's not there for you to adapt to. You have to create your own macros/templates.

Advice to Others

Do not feel embarrassed to ask for help. Coming from simple pen and paper, there is terminology that will have you wondering what the support team is talking about. They are very understanding and have no problems explaining what certain items are. i.e. "travel card".

Source: Capterra
 

Diane from Wheaton Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

A CA's Review of Genesis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am the CA in the office and rely on Tech Support to help me out when I run into difficulty. They are easy to contact and extremely helpful not to mention patient.

Pros

It offers a lot of information and tools. I enjoyed the last webinar on the statement feature.

Cons

For me, sometimes it is overwhelming to try to determine which function would be my "best friend" and having time to look at all of the training videos

Source: Capterra
 

Joshua from Maximized Living
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Genesis Chiropractic software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall a good product. Fairly easy to learn. Just wish some of the bugs that have been there forever would be fixed.

Pros

Inexpensive

Cons

Bugs

Source: Capterra
 

Michael from Total Health Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Warning: Be Careful What You Ask For...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been ok. I was a little disappointed that when we took our billing in house that the system was not compatible with other clearing houses. I actually thought about leaving this software platform for another because if was priced a little cheaper and had better ease of use.

Pros

Lot of features. Can create a compliant note. If you don't have a good billing person in house it does provide a good platform to get you up and running quickly.

Cons

The system too many features and use of the system can get really confusing. I hate the training videos. The training videos are very slow and take too much time to watch. It would be more valuable to have a training seminar in a physical location that could answer all of your questions live and also have the presenter get you up and running.

Advice to Others

I feel strongly the company should begin placing basic macros in the system for doctors to use. It would help to have, for example, a PI macro or a Medicare macro rather than having to reinvent the wheel or pay a consultant several thousand dollars for good macros. Other companies are beginning to provide there software customers good macros.

Source: Capterra
 

Merissa from Beard Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Software that works for you!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love that I don't need an extra employee to do my billing. We use the preloaded macros and it makes soap notes way faster, allowing us to focus on seeing patients! There are many features I don't use (yet), with many practice tracking and patient management options.

Pros

Easy to use, ticket system works well

Cons

No option to have a patient discharged with no future appointment ever. You can set max days between visits to 999999 but it will always remind you of NFAs, unless patient is deceased.

Source: Capterra
 

Justin from James Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Long Time User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using Genesis for almost 10 years now I think and I've never thought about using anything else. It just takes care of everything all in one system. If I opened another practice and had to start all over I would not consider anything else.

Pros

The fact that my notes, billing and scheduling are all tied together.

Cons

There are glitches every now and then that make things more difficult

Advice to Others

Overall highly recommended, which is what I say if anyone asks

Source: Capterra
 

Maximillian from The Healthiest You Chiropractic Center
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Very Happy with genesis and billing precision!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had the program now for a couple weeks and converting to a new system after three years in an old one was seamless and easy.

Pros

Ease of use and transition
All-in-one feel

Cons

nothing so far

Source: Capterra
 

Dan from Advanced Health and Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Amazing detail and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

At this point I have to say that I have been completely satisfied with my switch to Genesis. There are so many features to it that, in my opinion, make it the best choice for a Chiropractic office.

Pros

Everything is there right in front of you.

Cons

I haven't run across anything I feel negatively about.

Advice to Others

I have used 4 other programs in the last 10 years and this one is definitely the most thorough one out there. It seems like they have everything I have ever wanted in an office program and then some!

Source: Capterra
 

Corrin from ChiroPractical
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

The Change That Is Needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working in billing for over 18 years I didn't realize there was another way - I was trained to "react" to the billing cycle as it worked through. I never imagined that there could be a "proactive" solution where an EHR company would actually invest in the full cycle to the extent that they would be able to intelligently predict payer response to billing and code combinations.
This system appropriately ties together the entire practice - from front desk to chart noting and of course through the revenue cycle. It seamlessly integrates each player in the office and uses a unique practice management tool called "workflow" to drive efficiency and accountability in every corner of the practice, including the patients.
There are so many possibilities for those who wish to turn on all the options and for those looking to keep it more streamlined and simple that too is an option. The price point, with the clearinghouse integrated, is unbeatable.
This solution has been long overdue for Chiropractors - thank you.

Pros

Efficiency, price point, clearinghouse integration, practice management capabilities, customization capabilities, revenue cycle management

Cons

Training and onboarding, scheduling only allows a one day or broad month view

Advice to Others

Work with other practitioners to get advice about on-boarding, set realistic goals for the implementation process and take time to learn the system before jumping in to avoid getting overwhelmed, get to know the staff - they are very helpful, master the workbench first

Source: Capterra
 

Douglas from Better Health by Design
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

BHBD Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Genesis allows me to customize every single aspect of keeping notes on my patients and submitting paperwork. It is amazing.

Pros

I am able to customize every aspect of notetaking to the procedures that I perform in my office. I am not restricted at all and making my notes as detailed and personal as possible.

Advice to Others

Take the time to train on the videos that explain everything about the software. Additionally take the time in the beginning to customize everything about your practice. It may take some time in the beginning, however, it is worth it every time after. If he comes as easy as the click of a button.

Source: Capterra
 

Lauren from Advanced Spine and Posture
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Review of Genesis by a Physician Assistant in an integrated Office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Genesis is easy to use. I am a physician assistant working in an integrated office and have no issues navigating around genesis! Would recommend!

Pros

It is easy to navigate around, very user friendly.

Cons

I would like to edit, save and delete marco templates a bit easier

Source: Capterra
 

Jennifer from Therapy Billing
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Billing agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.

Pros

Does have access to all the information I need.
Internet based is super so I can access the account from anywhere.

Cons

Not user friendly. Has its own verbiage that does not match industry standards or even your own training. This makes it cumbersome to find what i need. For instance, I need a month end report. Yours is called the A/R Money Transfer Type Report. But I don't go to reports-A/R for this report. I have to know to go to reports-reconciliations-month close-history-MTT. There are too many steps involved in processes. For a copy of an unmatched payment report I have to know to go to the picture at the bottom of the page, then do a control+a, then control+c, then paste into excel - but not just any paste - i have to paste special and text. Golly - just to get a working report? Too much information on the logs. I have to scroll and hunt to get to my last note because i have to get around extraneous information such as the address had the apt number updated, or the claim id number or it went from invalid to valid. Too much information that is not necessary in day to day operations. I would only need any of this if i had to research a problem.

Advice to Others

Clean it up - too much extraneous information. I want to see the patient, insurance, claims and patient balance all on one screen. Clinic front office staff often has high turnover and the same problems start over again with too many screens to hop around to enter information.

Source: Capterra
 

Philip from NWA Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great software and billing service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software that is easy to use anywhere. They also can handle all the billing which saves you money.

Source: Capterra
 

Joseph from 180 Chiropractic and Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Best software I've ever owned.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Billing insurance, tracking patient care plans, multiple appointment scheduling are all a breeze with Genesis.

Pros

Care plan functionality, automated claim submission, and payment integration and posting.

Cons

Ticket support system, some overkill with workbench systems

Advice to Others

Practicing chiropractor for 15 years and this is the best billing software I have owned

Source: Capterra
 

Gary from Dillon Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Huge Time and Money Saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have just started with Genesis but their customer service and training have already blown me away. They are really here to help versus our old EHR and billing that seemed like they were there to collect my money for themselves.

Pros

This software has enabled me to take my billing back in house and actually save $17-$20k per year while doing all of my billing in real time.

Cons

Haven't found any yet but hey I'm knew.

Advice to Others

Switching EMR systems is a nightmare no one wants to tangle with but when your old EHR starts dollering you to death at the same time that insurance reimbursement is going down it's time to make a switch. Thank God I found Genesis when I did.

Source: Capterra
 

Heather from Exodus Health Center
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Excellent Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our office loves the ease of using Billing Precision and Genesis. The support is very helpful and it is a very user friendly system.

Pros

The user-friendly face, very manageable.

Cons

sometimes but very rarely, the system won't work for about 30 minutes, like there is a scheduled maintenance

Advice to Others

highly recommend! It makes our jobs so much easier!

Source: Capterra
 

David from All Health Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Notes made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to use. Building a travel card from the start is made simple as commonly used items are only a click away. Narratives can be easily generated when needed. Billing is made simple.

Source: Capterra
 
 
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