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Genesis Chiropractic software

163 reviews(4.5/5)
163 reviews(4.5/5)

Developed for chiropractors, Genesis Chiropractic Software by Billing Precision is a web-based solution that offers EHR, scheduling, billing, and documentation within one integrated system.

Genesis is ONC-certified and comes with tools for EHR/SOAP documentation. The program uses proprietary technology that automatically creates tasks for users to correct issues without running detailed reports.

Compliance Monitoring systems are built into one workflow and managed from the single program. Claims that need attention are immediately identified to the staff, and users have access to the total number of tasks needed to maximize collections, patient retention, and compliance.

The software is cloud-based and compatible with Mac or PC operating systems and mobile devices, including iPads. Genesis’ Billing department provides billing services for buyers looking to outsource this task to outside group.  

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

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163 Reviews of Genesis Chiropractic

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  • Cory from Active Body Chiropractic

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    September 2018

    Easy to use. Great product for the price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease to learn and use. Accurate accounting. Clear scheduling. Clean, simple billing. Informative and helpful customer service

    Cons

    Everything was perfect except setting up with our Clearinghouse took a little longer than I thought. It is all set up now, however, and works flawlessly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jose from Corazon Chiropractic Clinic

    July 2018

    Very easy software to quickly get use to. Everything is very simple and self explanatory.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to customize the software and make it easier for you. If you have any question the help button is very usefully.

    Cons

    Sometimes the software freezes and we need to exit out the whole webpage and lose information you had already typed (if you did not save it ) .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Luis from Corazon Chiropractic Clinic

    July 2018

    We have been working with Genesis Chiropractic Software and it's amazing, convenient, easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like the easy access to tons of tools the program itself offers. You can go from checking the billing and EHR, the schedule and many other features that make the life easy for chiropractic assistants, the massage therapist and the chiropractor.

    Cons

    Something I dislike about the software is that it does not offer tutorials for every detail and since the program is very unique, there isn't a lot of Google tutorials or help surveys.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Paul from Bridge Chiropractic

    May 2018

    We have Genesis at all of our satellite offices. Once the doctors got the hang of it, they love it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Practice analysis! Love it, LIVE! There's not another system to easily track the heart beat of your office.

    Cons

    No system is perfect for everyone. Getting used to the notes took time but once dialed, it rocks. You will always find something you don't like about a EHR system. Go with what serves your needs best!

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Angela from Max Living

    May 2018

    I have used the Genesis system for 10 years now; am very happy with the consistent improvements.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that fact that I can access so much information through different simple reports. It gives me a "bird's eye view" of our practice. I also like the notification system that allows the program to be our memory bank rather than team members needing to remember specifics for each patient.

    Cons

    Living in southwest Florida, weather hinders our electric and internet service at times. If we experience loss of power or slow internet service, we may have to do data entry.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Nicole from MaxLiving

    May 2018

    Excellent communication and synergistic capacity to continually improve processes and services.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I work with Genesis in a business to business capacity with two reps as my main points of contact. Based on my knowledge of the software, I like that it seems fairly straightforward and utilizes full integration of chiropractic payment systems, billing practices, specialized reporting , scheduling and POS tracking to help the clients run their practices efficiently to maximize profit and growth.

    Cons

    In my experience, the clients I work with who utilize the software sometimes need more focused training and understanding of the software to fully learn all of the capabilities that the system has to offer.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Fantastic! Love the people and the software! Would choose anything else to run my clinic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. Integrations. Very customizable layout for the clinic. In house insurance billing. The people behind the product.

    Cons

    8% is too much for the billing. ;)

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Tabor from Pure Life Family Wellness

    May 2018

    I've been using Genesis Software for over 5 years now.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My office runs smoothly, and I'm able to easily deliver great care without issues.

    Pros

    I like everything about it. It's the easiest, the most effective software I've ever used in my practice.

    Cons

    Honestly, everything about it is better than it's competitors. So I like everything. There is nothing I do not like about it.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Dr. Pilar from The Chiro Health Spa of Ramsey

    May 2018

    We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.

    Pros

    Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away.

    Cons

    The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :)

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Claire from Wellspring Chiropractic - OKC

    May 2018

    Certain features are user friendly, but the ones that actually make you difficult.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Scheduling is simple and user friendly. Readily seeing when patients miss an appointment is easy. Submitting tasks to the Genesis team is also simple when you need help having someone explain or walk you through a process.

    Cons

    Doctor SOAP notes actually take a significant amount of time to enter unless you spend a lot of money to buy a set up previously designed by someone else. The Billing Team is expensive and they tell you how much they'll work on your behalf, however since they get paid off of what you actually bill out, they have not been motivated to actually resolve issues for us. It's taken our office spending hours on the phone with insurance companies to get detailed answers and remedy situations. Also, when the Billing Team causes an error they blame it on the "user" which is the doctor's office. Finding and printing reports are not user friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Marjorie from Limitless Health and Wellness LLC

    May 2018

    It makes life a lot easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a complete program that is very helpful but to do one thing it takes too many steps. The customer support is top notch.

    Cons

    It takes too many steps just to do one thing. When you are new in practice it's very overwhelming when you have tons of other things to do as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Caitlyn from True Source Family Chiropractic

    Number of employees: 2-10 employees

    May 2018

    Customer service is great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use when scheduling a patient and creating care plans. It is easy to reschedule and add notes on when to follow up. I also appreciate that it creates tasks for you if something pops up that you have not finished on time.

    Cons

    It is confusing on how to edit and change a SOAP note. I'm an IC in the office I work in and I charge differently for Day 1 exams and xrays so it was confusing editing the notes and editing the charges.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Genesis has been the best patient management software we have ever used!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Genesis is light years away from the traditional chiropractic patient management software.

    Pros

    Genesis is a very complete patient management software. It is very well designed, and very user friendly. We did have to spend several hours learning the system, once we finished our training, I loved how smart and efficient Genesis is.

    Cons

    The data reporting needs some improvement. The design is not very appealing and we are not able to get every single stat that we need.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Marcus from Essential Family Chiropractic

    May 2018

    Genesis is a comprehensive tool for the chiropractic office to track all areas of your practice.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ability to integrate different add ons to make running an office easier, such as credit card processing, appointment reminder texts, and a total evaluation of patient visits, collections, and information.

    Cons

    It can be daunting at times with all the different areas of focus. Filing claims and changing them as needed can be a little difficult.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Melissa from Flex Chiropractic of Lexington

    Number of employees: 2-10 employees

    May 2018

    The software has a lot of potential but needs some work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has not been useful for me and my position at the office like our last software.

    Pros

    We like that it is web based and you can access it from anywhere. Wish there was a mobile version to schedule outside of the office for events.

    Cons

    Cannot customize and user interface for patient sign in is terrible. There have been a lot of issues that cannot and have not been resolved for us.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Yvettw from Equilibrium Wellness Center

    Number of employees: 2-10 employees

    May 2018

    Scheduling is great,although it would be helpful to have automatic appt. reminders for patients.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great, for the outlook for week by week and customizing that availability within the practice. Notes are the most difficult process.

    Pros

    Finding patients is easy. I like the features of customizing that schedule for all the rooms in the practice.

    Cons

    Notes for patients are not that easy, and it is confusing for adding additional notes per additional visits. Customizing notes is lengthy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • John from Advanced Spine and Posture

    Number of employees: 11-50 employees

    May 2018

    The team gives great customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's practice management tools are second to none that I have used in the past. I have used Practice Fusion, ChiroTouch, and others. This is the most robust software that I've used.

    Pros

    The vast number of features and customizations and custom reports we can have it generate. This is also my con because it's almost too much and it isn't intuitive. I compare Genesis to a PC with windows or Android. It works well if you have a high level of knowledge and know how to manipulate it. VS a Mac or Apple that you just open up and it begins working, you don't have to be an IT specialist to get the most out of it.

    Cons

    The vast # of customizations. It's been over two years and i still discover tools that I didn't know existed. Perhaps it exists but i never saw it, but a complete manual helping to set up, teach new employees and customize to fit a growing or changing practice without having to open tickets all the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alyssa from Health Quest Chiropractic

    Number of employees: 11-50 employees

    May 2018

    Greatest Chiropractic software you will ever find!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Insurance and PI claims get billed quickly. Accountability between the employees. I know when one of my employees is not getting their work done.

    Pros

    Insurance billing is incredible. Tasks and task checklists keep my team on track and focused on what they need to do. There are so many reports that help you track the "health" of your practice.

    Cons

    The patient files could be better organized. It takes a few weeks to understand all the tabs and what each function will do.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Douglas from Maine Advanced Spinal Care

    May 2018

    The program is vast and serves its purpose.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is my EHR software. I can do my billing and notes all at once.

    Pros

    It is easy to write a note and submit to insurance. It has many features that allow me to integrate other software I have.

    Cons

    There is simply too much to know and the training is poor. The initial start up training is woefully inadequate leaving you to learn everything on your own. I simply don't have the time to put in to getting better at the system so as a result I don't use most of the functions available. The system is also expensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ashley from Infinity Wellness Center

    May 2018

    Great all-in-one Practice software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything in one place . Lots of functionality, once you know how to use and operate! Quick navigation and ability To setup certain functions specific to office needs!

    Cons

    Wish it were a little more customizable.. for example, i would love the ability to change color and message on stop screens...even make it more animated on certain visits. Like confetti on birthday & 100th visits etc. It's becoming more and more user friendly though!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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