About Genesis Chiropractic

Developed for chiropractors, Genesis Chiropractic Software by Billing Precision is a web-based solution that offers EHR, scheduling, billing, and documentation within one integrated system.

Genesis is ONC-certified and comes with tools for EHR/SOAP documentation. The program uses proprietary technology that automatically creates tasks for users to correct issues without running detailed reports.

Compliance Monitoring systems are built into one workflow and managed from the single program. Claims that need attention are immediately identified to the staff, and users have access to the total number of tasks needed to maximize collections, patient retention, and compliance.

The software is cloud-based and compatible with Mac or PC operating syste...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

193 Reviews of Genesis Chiropractic

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(103)

103

4 stars

(69)

69

3 stars

(16)

16

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 193 results

May 2018

Dr. Pilar from The Chiro Health Spa of Ramsey

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service.

In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.

Pros

Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away.

Cons

The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :)

August 2020

Daniel from Hyatt Chiropractic, S.C.

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Great Chiropractic Software!

EXCELLENT! We have had GREAT support, GREAT training, whenever we need help Genesis is right there to help us immediately!

Pros

Genesis software has streamlined my office and my team. We love the many features that make our office more efficient than ever. I have used other Chiropractic software over my 30 years of practice, but none compares to Genesis!

Cons

no real cons, there is just a bit of a longer learning curve needed for getting implemented. However, we were told this in advance, so it wasn't a surprise or shock to us.

Reasons for Choosing Genesis Chiropractic

Testimonials from other users, plus the initial outreach of Genesis to do free introductory meeting to show us the features is what really helped us to make the change.

Reasons for Switching to Genesis Chiropractic

Loved that Genesis was web-based, that I, the doctor, could directly bill from my notes area.

January 2021

Barbara from Portland Chiropractic Neurology LLC

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

January 2021

Experience after 18 months use

The experience has been overall positive.

Pros

The ability to touch all aspects of patient case - Billing, Clinical Notes, History - quickly. The automated monthly patient statements.

Cons

The time it takes to learn how to use the the wide variety of tools available, however, most have quickly addressed with outstanding customer service to explain or resolve issues.

Reasons for Switching to Genesis Chiropractic

The clumsy interface with minimal data exchange. It was time for a fully integrated application.

July 2016

Jennifer from Therapy Billing

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

July 2016

Billing agency

I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.

Pros

Does have access to all the information I need. Internet based is super so I can access the account from anywhere.

Cons

Not user friendly. Has its own verbiage that does not match industry standards or even your own training. This makes it cumbersome to find what i need. For instance, I need a month end report. Yours is called the A/R Money Transfer Type Report. But I don't go to reports-A/R for this report. I have to know to go to reports-reconciliations-month close-history-MTT. There are too many steps involved in processes. For a copy of an unmatched payment report I have to know to go to the picture at the bottom of the page, then do a control+a, then control+c, then paste into excel - but not just any paste - i have to paste special and text. Golly - just to get a working report? Too much information on the logs. I have to scroll and hunt to get to my last note because i have to get around extraneous information such as the address had the apt number updated, or the claim id number or it went from invalid to valid. Too much information that is not necessary in day to day operations. I would only need any of this if i had to research a problem.

December 2020

Devin from Core Health Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great service!

Great experience overall. From start to finish with integration. Whenever you have a problem they are right on the phone with you trying to make sure you get the support possible. There support is above and beyond even if it overwhelming at first just hang in there and make sure you set up your calls with their team to help you along the way.

Pros

There are many features that have made a huge difference in our office. The fact that you can have credit card, reminder calls/texts, billing and you can verify insurances all in the same place has been a huge time saver.

Cons

The software is very complex. This can be good and bad. The more we use the system the more we learn. This can make it very daunting at first when learning everything. The other thing is the doctors notes. There is a lot to know and learn and a lot to the software but once you are able to set your macros it makes it so much easier.