gGastro - EHR System & Endoscopy Report Writer software


13 reviews(4.0/5)
13 reviews(4.0/5)

The gGastro suite by gMed, a Modernizing Medicine company, is a fully integrated platform designed for gastroenterologists and is suitable for both sole practitioners and those part of a physician network or hospital. It combines the attributes of an electronic health records (EHR) system and endoscopy report writer in one solution for practices, ASCs and hospitals.

The gGastro system includes built-in MIPS data collection and scorecards, customizable notes, speech-to-text software compatibility, GI-specific task workflow and knowledge base, interfaces with regional health systems, connection to GIQuIC, nursing notes, clinical decision support and one-click visit note finalization.

The endoscopy report writer (ERW) can operate standalone or integrate with the gGastro EHR system. This allows teams to update key patient data without duplicate entries.

The gGastro suite also includes practice management, RCM, analytics for benchmarking and reporting, iPad check in and check out, online patient engagement portal and patient appointment reminder service.

Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of gGastro - EHR System & Endoscopy Report Writer

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  • Apurva from T4Men

    Specialty: Gastroenterology

    Number of employees: 2-10 employees

    September 2018

    Ancient platform is in urgent need to a complete rebuild to be browser agnostic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Best for GI but we deserve better.

    Pros

    This is the most GI-specific EHR out there and it does a great job integrating the endoscopy workflow, scheduling, and outpatient workflow. Good document management, faxing integration, usually fast.

    Cons

    Stuck in internet explorer and activex from over a decade ago. Imagine using a cell phone that old. This is a cumbersome setup that requires use of Windows OS, unsafe browser settings, and it often stops working after Windows auto-updates. Patient portal and patient communications in general are dated, though does allow sharing of PDF versions of chart docs. Fax was nice but direct should work a lot better.

    Can only renew or prescribe meds one at a time. Importing pharmacies and local providers is cumbersome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lynne from Texas digestive disease consultants

    Number of employees: 1,001-5,000 employees

    August 2018

    My latest EMR

    Ease-of-use
    Functionality
    Quality
    Support

    Good system but I have wasted a lot of time during my day waiting for the system to work, load and update.

    Pros

    Easy to learn and navigate . You can complete billing, scheduling, and messaging without having multiple systems!

    Cons

    Slow as molasses! I have used other EMRs and this is by far the slowest one ! I can’t even imagine how efficient I could be in patient service if this EMR worked at its full potential. You can not “flip” from screen to screen quickly or even type too fast!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andria from GI Associates

    Specialty: Gastroenterology

    Number of employees: 201-500 employees

    November 2016

    gMed - not robust enough for a large group

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    gMed appears to have been designed for a smaller physician group. With a group as large as ours (28 docs), it is currently cumbersome and does not offer all of the flexibility and support needed.

    Pros

    Reporting features for financial info are great.

    Cons

    Reporting features for clinical aspects are weak.
    Has trouble working with large volumes of data. (i.e. Year to date reports for 10 months or more always time out and won't complete running)

  • Peter from GI Consultants

    October 2016

    gGastro - Lacks Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This system needs some updating. The active X controls make it a real pain to work with other applications. The support has recently taken a dive but am hoping that firms up once their new team of techs is trained up. Just went through a purchase is my understanding

    Review Source: Capterra

    Response: gMed, gMed

    October 2016

    Hi Peter - Thank you for sharing your feedback and it has been shared with our team here to address your concerns. We recently have added additional team members and they are quickly ramping up. The experience you had will continue to improve. We still regularly receive glowing reviews on the majority of support service which we provide and have had an above 90% customer satisfaction rating in 2016. Thank you again for your time and feedback.

  • Stacey from inSite Digestive Healthcare

    Specialty: Gastroenterology

    July 2016

    gMed Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product is intuitive, easy to use, and GI-specific.

    Cons

    Very attentive, don't have any issues they aren't working on.

  • Richard from Winchester Gastroenterology Associates

    Specialty: Gastroenterology

    May 2015

    Dr. Nemec's review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The leadership is continually trying to improve the product. It is also the PREMIER GI-specific EHR. The integration of clinical information between the endoscopy suite and office is seamless IF gMed product is used for both. The integration between clinical and practice management is extremely helpful for a managing physician

    Cons

    Major general complaint:
    It is still very cumbersome and impossible to efficiently work within an electronic healthcare record.

    Significant specific complaint:
    Clinical data recorded in either a tasking note or gPortal is not readily available to the clinician. Those separate and distinct sections have to be searched for clinical information. To avoid this problem, I often "dual document"

  • Pam from Woodholme Gastroenterology Associates

    Specialty: Gastroenterology

    May 2015

    Excellent EMR

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy system to learn, well laid out, integrates with outside organizations, looks to the future

    Cons

    Very attentive, don't have any issues they aren't working on

  • Gustavo from Gastro Health

    Specialty: Gastroenterology

    February 2015

    Improving - but slowly

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I've gotten used to the product and its quirks. It is possible to modify it to one's preferences.

    Cons

    Requests for fixes are too slowly addressed. Many obvious flaws are ignored. Many unnecessary steps are for a simple process. The program is very slow at times.

  • Tasha from Gastroenterology Clinic of Acadiana

    Specialty: Gastroenterology

    June 2014

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is intuitive, easy to use, and GI-specific.

    Cons

    Ideas are not able to be all addressed at once. They are appropriately triaged; however, instant gratification is always wanted.

  • Tasha from Gastroenterology Clinic of Acadiana

    Specialty: Gastroenterology

    November 2013

    Tasha from GastroClinic

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The best part of this product is the fact that it is specialty specific.

    Cons

    The hardest part of the product is moving forward with electronic medical records. We switched over from paper to EHR and it was a challenge. Now that the transition is complete, we could never imagine going back.

  • Todd from Northwest Gastroenterology

    November 2013

    Ease-of-use
    Functionality
    Quality
    Support

    We looked at several EMRs and ultimately chose gMed because it was the only one that was "GI specific." It truly seems to have the hearts of the private gastroenterologist in mind. This company is very warm and friendly to work with, and I know that their own survival is deeply entwined with my survival as a private gastroenterologist. You can't say this for any other vendor. Everyone at their company - from trainers to programmers - know what I do as a gastroenterologist. Like many EMR companies now, they are super busy working on Meaningful Use stuff, but they are also working on stuff that I care about, instead of working on things that a PCP or dermatologist mind care about. We have nearly all of their products and have built a fully integrated system that includes everything from office to endo to scheduling and billing. I am forced to use ProVation at the hospital I work at, and I hate it. gMED's product is ultimately customizable, so you can become very efficient (of course, you need good IT and SuperUser types, but that's true of any EMR). If you are thinking of switching to an EMR, come to their annual Users Conference to network with other GI docs, and you'll be convinced! This product may not (yet) be as flashy as other products (eClinicalWorks, for example), but don't be lured in by the flashiness of someone who doesn't really care about you. You are not going for a quick fling here, you're marrying an EMR vendor and want someone for the long haul. This product is only getting better! Transitioning from paper to EMR is a painful process; I won't kid you. But I can't see why any private gastroenterologist would work with any EMR vendor besides gMED.

  • Debbie from Shore Gastro

    November 2013

    Ease-of-use
    Functionality
    Quality
    Support

    We are an 8-provider GI practice; we've been on GMED EMR 18 months, and we could not be happier! The GI-specific product was extremely easy to adapt to our practice, and we easily met meaningful use. The physicians and staff love it. Our workflow is now completely digitalized and highly efficient; it also presents countless opportunities to improve patient care. Support is great; I love their GBUS for online training.

  • Eduardo from Gastro Health CC9

    September 2013

    Ease-of-use
    Functionality
    Quality
    Support

    Love it! This system has really improved the way we practice medicine. You can tell it was designed for GI and Colorectal Surgeons. We've found it easy to use, and their support is excellent.

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