--- title: "Healthie Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Healthie. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Healthie is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/healthie-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Scheduling Software](https://www.softwareadvice.com/patient-scheduling/) / [Healthie](https://www.softwareadvice.com/medical/healthie-profile/) / Healthie Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/healthie-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/healthie-profile/alternatives/) # Healthie User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 121 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 74 reviews (61%) - 4 stars: 29 reviews (24%) - 3 stars: 10 reviews (8%) - 2 stars: 3 reviews (2%) - 1 star: 5 reviews (4%) ### Most mentioned pros - The platform offers a wide range of features that are helpful for managing clients, scheduling, and communication, which makes it a solid all-in-one solution. - Does a good job of centralizing what would otherwise be scattered across multiple tools. Once the team is up to speed on it the day to day operations run smoother and less falls through the cracks. - Enjoying the interaction with clients as I look to scale more programs in the platform coming out of my beta testing with a small cohort of clients I'd like the way healthy is constantly adding more features. As a PT using Healthie, I'd also like to see more remote measuring outcome tools like 2D pose estimation for monitoring mobility and joint range of motion improvements. ### Most mentioned cons - The only complaint I have is the inability to access the calendar to schedule follow-up appointments while on a telehealth call. - This can slow down problem-solving, especially when something urgent affects client care or scheduling. - However, it can feel a bit unintuitive at times, and certain tasks take more steps than expected. ## Healthie customer reviews Showing reviews 1-25 of 121 (page 1). ### Try it out and you will love it! - Overall rating: 4/5 - Reviewer: Carrie L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Healthie has been great. They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices that have a lot of clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy using Healthie. It is very simple to navigate, create forms, and send information to clients securely. A subscription to Healthie also includes secure messaging, and secure calling with Fax (depending on the subscription level that you have. The value that Healthie provides is fantastic. It allows to to communicate with other practitioners/providers in the community and they have excellent client support as well. Payment processing is streamless and very effficient. Healthie makes it very easy to manage a practice. They also allow you customize the forms with your branding as well. It really is a fantastic platform and I love all of the integration options. #### Cons The only thing that I don't necessarily like is that, I have to copy customized forms and send them to clients individually. There may be an easier way to do it, but I haven't investigated it yet. #### Reasons for choosing Healthie cost for practices that are still growing was a major factor --- ### From Tebra to Healthie... - Overall rating: 5/5 - Reviewer: Kit M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Healthie has been overwhelmingly positive. I cannot wait to design, build out and implement new programs using the many patient education and engagement tools Healthie offers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits. Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in the technology landscape. #### Cons The only complaint I have is the inability to access the calendar to schedule follow-up appointments while on a telehealth call. #### Reasons for switching to Healthie I was looking for something more education oriented --- ### Solid platform for healthcare professionals, with some caveats - Overall rating: 3/5 - Reviewer: Stefani S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered It’s served it’s purpose for me as a healthcare professional and I haven’t had any major issues with it. It’s also fairly priced I think for the capabilities it possesses. But it is due for a major update and more rich features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is an all-in-one system which is great for healthcare practitioners like myself. You can assign and create forms, take notes, schedule appointments and more in this system. It keeps track of all of my clients and notes as well in one comprehensive place. #### Cons There are limitations on the app and some actions need to be taken on desktop only. Also, I haven’t experienced any significant updates to the platform over the past 8 years that I have been using it. And the video chat feature feels very dated. It could use a bit makeover, and some of the actions like saving a charting note are not the most intuitive. --- ### Great overall but needs improvements - Overall rating: 4/5 - Reviewer: Lidia F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Great overall, but please create a place to leave feedback for improvement and better access to sup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros User friendly & integration of multi services with EHR like fax, billing, messages, food log, goals. #### Cons No help for urgent matters like getting locked out of account & having to wait hrs. Food log feature #### Reasons for choosing Healthie Healthie had more features I needed and was more user friendly. #### Reasons for switching to Healthie Healthie had more features I needed and was more user friendly. --- ### Let's get Healthie together! A great option for both micro practices and large multi center health organizations to engage their clients! - Overall rating: 4/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Enjoying the interaction with clients as I look to scale more programs in the platform coming out of my beta testing with a small cohort of clients I'd like the way healthy is constantly adding more features. As a PT using Healthie, I'd also like to see more remote measuring outcome tools like 2D pose estimation for monitoring mobility and joint range of motion improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of onboarding, ability to communicate with clients between sessions with secure messaging and gamified interactions through task completions. 'Healthie' habit stacking with accountability nudges in the platform work! #### Cons Would like to see more affordable ways to host and offer courses in the platform for micro practices looking to expand their programs. The current pricing model could be adjusted to try to assist smaller practices. This is why I give 4/5 stars, I'd like to see this course feature available for all package levels. #### Reasons for choosing Healthie client onboarding was better in Healthie #### Reasons for switching to Healthie Cost and patient engagement features between visits --- ### Two Thumbs Up - Overall rating: 5/5 - Reviewer: Amber K. R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is a fabulous platform, whether just starting out or a seasoned pro. Customer service and tutorial walk-throughs are excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the extensive templates and ease of use. The ability to (un)archive clients is appreciated. Being able to test the platform as you build your business and client stream supports not only practitioner growth but practitioner loyalty. #### Cons I wish I could fill out forms fullscreen instead of within the platform window, which can be small at times for adequate navigation. #### Reasons for choosing Healthie Better trial period with higher client load and comprehensive features. --- ### Comprehensive Scalable Platform for Business Growth. - Overall rating: 5/5 - Reviewer: Jayne R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I love using it. I've priced out other models and by the time you add in all the things you offer, it's competitively priced. The staff are responsive to emails, resolving issues quickly. I also like that you're partnering with other apps and businesses to expand the offerings instead of building it all out yourself. All in all, the collaborative spirit helps us sustain and grow our businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Healthie as my platform for at least 7 years. I like that I have one location for my education platform, notes, handouts, billing, scheduling, etc. It helps me provide a HIPAA secure platform for my clients that levels up my professionalism. I like that I can grow my practice - it's scalable. #### Cons The app is glitchy - it's often hard to have clients use it for the educational portal or form completion. It doesn't want to let them save it and move on to the next step. Although everyone is very responsive, it's hard not to have someone to call for help. #### Reasons for choosing Healthie I considered Simple Practice - this was not listed above. Picked for pricing and options available to us. I don't want to have to figure out what's in my bundles. --- ### Really like the healthie platform! - Overall rating: 5/5 - Reviewer: Barbara W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The healthie platform enables me to offer my clients a portal and messaging that are HIPAA-compliant, where we can securely share information while safeguarding PII. It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress. I feel like healthie is a platform that I can grow with as my business and client base continues to grow! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros As an independent health coach, healthie made it easy for me to get started with a practice management platform without having to make a huge initial investment. I like that that there are many useful features available on the free tier, and that it's HIPAA-compliant. And, as a former graphic designer, I also like the aesthetics of the user interface. #### Cons Some of the features and tools aren't that intuitive to use. Clearer how-to instructions and/or step-by-step tutorials would lessen the learning curve and make those tools easier to use. I also wish healthie had an itegration with Square!! #### Reasons for switching to Healthie Practice Better had too many limitations on their free tier. It was also too expensive for me. And I thought the interface looked stodgy and dated. --- ### Its Working For My Clinic - Overall rating: 5/5 - Reviewer: Angela M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been positive. I think I will be a customer for some time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This Platform offers many features to help keep my clinic operating in an organized manner. The lab add-on to a package was seamless and I received payment via the portal without difficulty. #### Cons I wish there had been a tour of the platform provided to me when I elected to buy this EMR. I have been finding my way through trial and error. #### Reasons for choosing Healthie Price and ability to navigate the platform with ease. --- ### Best practitioner portal out there! - Overall rating: 5/5 - Reviewer: Mirinda D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. I tried a couple of other platforms that were so confusing and difficult to navigate and with Healthie it all just clicked. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to get started and then use, with a great help section for any questions you may have plus clients have commented on how easy it is to use as well. #### Cons No option between the free version and next available paid option- would like a middle ground option available! #### Reasons for switching to Healthie Healthie was so much easier to set up, get intake flow going, add clients, etc. --- ### Has it all! - Overall rating: 5/5 - Reviewer: Libby P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I'm so glad I made the switch years ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How everything I need to run a paid practice is in one place - the charting, faxing, notes , messaging, integrations with products like ClearStep...it's so easy to use! #### Cons Insurance billing is clunky. I wish I could email all my clients from the platform. #### Reasons for switching to Healthie The price was increasing, and I looked at what else was around. Healthie has the most all-in-one with eating disorder settings. --- ### Comprehensive platform for client care - Overall rating: 5/5 - Reviewer: Stefanie M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Now during COVID, I have never been so thankful to run my practice virtually through Healthie. I didn’t lose a single client during the pandemic, and instead, have been able to reach more people who need care. I can’t recommend the platform more - especially if you are a growing practice and group practice. The time saved and ease of communication with clients will transform your business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prior to Healthie, I was using multiple tools to try and run my business. On top of that, I was connecting with clients using many different apps - it was a nightmare trying to provide tailored support to every client. With Healthie, I now have everything I need in one place - and I can access my account from anywhere, including my phone. The mobile app is a lifesaver. Plus, my clients love working together through Healthie. I’ve been able to provide professional, and secure, virtual care for my clients thanks to Healthie. #### Cons There are even more features that I’d like to see, but the team releases new updates so regularly. #### Reasons for switching to Healthie Prior to Healthie, I was using an EHR platform that was cumbersome for dietitian charting. I needed a better solution to build out my own client paperwork and custom charting forms. With Healthie’s form builder, I am able to do just that - and my clients can electronically complete their forms before our session. --- ### Improved my practice ten-fold - Overall rating: 5/5 - Reviewer: Rebecca S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I have had an excellent experience with Healthie. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Healthie has great customer service. They are adaptable and responsive. They continue to improve the functionality. The organizational level of membership allows for high level activities. The charting notes, programs, billing, superbills and document sharing all streamline my time and energy in my practice. #### Cons Some people find it less user friendly. It can glitch from time to time. #### Reasons for choosing Healthie Faxing, charting notes, customer service, storage capacity, onboarding. --- ### Long time Healthie fan - Overall rating: 5/5 - Reviewer: Liz R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using Healthie since 2018 and really love the platform! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All in on HIPAA compliant charting system- I love that most everything is in one place and easy for me to use for sessions, charting, messaging patients, and billing #### Cons I don't dislike anything but am looking forward to the launch of new features in the future as the company grows! --- ### Superior to other platforms - Overall rating: 4/5 - Reviewer: Stephanie G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I have received assistance promptly every time I requested help and I have not had any trouble with functionality, nor have my clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a wide variety of resources and the support staff is responsive. #### Cons It is more expensive than other systems because you have to pay for various functionality separately. #### Reasons for choosing Healthie The integrations on Healthie seemed useful --- ### All encompassing platform for clients and providers - Overall rating: 5/5 - Reviewer: Cassidy W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I'm using the free version since I am just starting up my practice, and I have been very grateful to find all of these tools through a single platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place. There is a wealth of information and support for learning how to use Healthie, and regular updates and improvements to the service. #### Cons It takes a while to learn and integrate with the platform, but with the guided help and a methodical approach I am getting to know how it all works. --- ### Great platform, easy to navigate - Overall rating: 5/5 - Reviewer: Bec S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to navigate and user friendly. The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also creating a positive experience. #### Cons I have had an overall positive experience so far, nothing negative to report as of yet. --- ### Easy to use - Overall rating: 4/5 - Reviewer: Michelyn D. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive; pleased. I would recommend this as an EHR platform to colleagues. It works well with a variety of healthcare providers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Aestically pleasing and easy to track and navigate. Easy to connect to video platform. #### Cons Sometimes it seems like you have to take an extra step/click to get to patient's profile. --- ### Healthier Review - Overall rating: 4/5 - Reviewer: Govind m. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Healthie streamlines practice management with its all-in-one platform, but its complexity and limited customization can be challenging for new users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless. Its user-friendly interface enhances workflow efficiency for healthcare professionals. #### Cons Healthie can feel overwhelming for new users due to its wide range of features. Additionally, customization options are limited for some workflows, which may not suit all practices. --- ### Commendable software - Overall rating: 5/5 - Reviewer: Jade R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have a free starter pack. And it is convenient if you are just starting. #### Cons So for they are near perfect and I couldn't find one. --- ### Healthie Review - Overall rating: 3/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, if you have the ability and know-how to set up an EMR platform completely on your own healthie is great! Do not expect to get support from the customer service team. There is not a "person" you are able to talk to, only email communication so if you have an issue you are at the mercy of their non-responsive team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The features I like the most about healthie are the HIPAA compliance/patient portal. I also like that the platform is all in one, EMR, portal, faxing, with some lab integration although this is still building. #### Cons The customer service is absolutely awful. I wasted a great deal of time and money trying to get this platform set up. The customer service team would not respond to questions/concerns for sometimes a week or more at a time. This makes it very difficult to run a practice and cost me a ton of money in the beginning. The team also does not like to take accountability for their lack of support. --- ### Streamlined functionality in a clean, easy-to-navigate platform. - Overall rating: 5/5 - Reviewer: April N. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A charting and scheduling tool in one, plus patient management & companion app. Clean, easy-to-navigate platform. Healthie also offers useful customer support and business resources to their subscribers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Healthie is intuitive! Especially when running your own company, you don't have time to spend 20 hours learning to navigate a platform. Healthie has clear navigation, buttons, and tools, both on the provider side as well as the client/customer side and interface. In addition, Healthie's customer support and provider support is second to none. Healthie offers webinars, bootcamps, and useful blog posts as well as guides and manuals free to their subscribers. They really care about helping dietetic entrepreneurs succeed in their businesses by improving their marketing, outreach, and efficiency. Their customer support team is also easily accessible both electronically by email or chat, and by phone. Their responses are prompt and thorough. Healthie has been a very smart investment for my growing business, and I would recommend it to any of my colleagues. #### Cons I would recommend any provider test the telehealth functionality on their personal devices prior to any first meeting with a real client, to ensure they are comfortable with the platform, journal entries, how to chart, and ways to troubleshoot any issues that may arise. As with any new technology, there may be personal learning curves to overcome, until you are comfortable with the telehealth platform. That being said, with any issues that have arisen in my experience with the platform, Healthie's support team has been very prompt and accessible, and were able to resolve the issue quickly and effectively with minimal impact on productivity. --- ### One Stop Shop for all my Solo-Preneur Needs - Overall rating: 4/5 - Reviewer: Chelsea H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered This is my number one most important investment in regards to the daily functioning of my business. This online space is essentially my office while working from home! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The constumer support is by far #1 reason why I love Healthie. They are always there with quick answers to questions and from my experience, are quick on the draw to fix bugs and make new updates! The second most important reason why I love Healthie is that it covers all of the needs of my coaching business from payments and programs to scheduling and document signing. #### Cons I am dying for Programs to be updated. The clients needs to be able to see a spine of the whole program. There needs to be more flexibility in editing modules. Modules should be listed as "Module 1" rather than "Day 1" as it is confusing for the client. I would also love for the app to be more comprehensive and programs be available on the app. It would also be great to be able to integrate email marketing into this system. #### Reasons for choosing Healthie Because Healthie does it all. --- ### Managing my business has become so much easier since I signed up for GetHealthie - Overall rating: 5/5 - Reviewer: Aileen B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Has saved me a lot of time which is important when running a small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything in one place- charting, billing,client goals, app for meal tracking for clients, etc. #### Cons Took a little time to get used to using, but that would be the same for all companies. Staff was so helpful and answered all my questions in a timely manner. The staff always takes improvement suggestions as well and implements changes to update the software periodically. #### Reasons for choosing Healthie The other product had little to no support staff- they made me feel as if it was inconvenient to answer my questions. The staff at GetHealthie are always happy to help and offer many training sessions --- ### Great all-in-one platform! - Overall rating: 5/5 - Reviewer: Nina H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I am able to run my practice when I'm on the go by using the mobile Healthie app. Everything I need to run my business is within this platform (i.e., intake paperwork, charting, billing, messaging, appointment calendar, videoconferencing, etc.). My clients absolutely love the chat and photo food journaling features. They also love that all information entered into the system is secure. #### Cons Sometimes the videoconference feature does not work on my desktop (i.e., I cannot hear the client, or vice versa), however, I am able to switch to using my cell phone to complete the session. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/healthie-profile/reviews/?page=2) --- Healthie Reviews, Pros and Cons - 2026 Software Advice