


Herfert patient exam



Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8About Herfert
Herfert is a chiropractic practice management solution that helps organizations streamline processes related to appointment scheduling, medical billing, patient history tracking and inventory management, among other operations on a centralized platform. The patient records functionality allows staff members to manage registration, appointments, payments, claims, transactions and medical exams.
Herfert enables medical professionals to create custom care plans, set visit frequencies, schedule recurring charges and send email receipts to customers. Administrators can configure office hours, schedule vacations and set up multiple color-codes for appointments, specific providers and patient status. Additionally, it lets employees handle document storage, capture e...
Herfert patient exam
Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
November 2017
Peggy from Hillsdale Chiropractic Clinic, PC
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
The Herfort Software is "THE BEST"
We run our entire practice with Herfert software. It is exceptional!
Pros
Herfert Software for Chiropractic is user friendly. Customer support is unsurpassed by any other! The customer rep is ALWAYS in the know and goes out of his way to help! Love the cloud options as it keeps us safe and always updated with the lastest options.
September 2019
Will from Tickel Chiropractic
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Best Chiropractic Software on the Market
Makes life simple in note taking as well as the billing department raves about it. Can't imagine practicing chiropractic without it. Been a game saver with nothing but positive benefits for 19 years now.
Pros
It's easy to use. Love the note taking capabilities. It has made note taking so much simpler and easier than what I was doing before. The cost to purchase is extremely affordable and customer service is top notch.
Cons
About the only thing I can come up with in regards to Herfert Software that I don't like deals with customer service. Used to be when Herfert was small enough I could call and get right through customer service. Now that they have grown in numbers of happy customers i often times have to leave a message and then wait for 5 to 10 minutes to talk to someone. In the jest of things 10 minutes is nothing compared to what my friends/colleagues are telling me abut their software companies. They oftentimes wait days for a return call and usually it doesn't come they say. Herfert has been great to us for 19 years and counting.
Reasons for Choosing Herfert
We were told by some trusted individuals and a specific training in Phoenix that this was the way to go. We totally agree. It's been great and all great benefits and no nightmares to complain of like my friends often do with their touch-y chiro software company.
July 2017
KATHY from WARD CHIROPRACTIC CENTER
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2017
I had NO training on this software, but Customer Support helped show me how easy it is to use.
Pros
I like that it does a lot of the thinking for me! There seems to be a lot of connecting of things to each other, so that I don't have to double back. I also like that the software questions me...because I'm not always correct. And, when I do make a mistake, fixing it is quick and easy. I also LOVE the Customer Support team!!!! I love the notes section in the Master File!
Cons
I don't like the emailing system. I'm not sure why, but it seemed a lot more difficult that google, so I ended up using gmail! Everyone complains about the confusing statements too! Every month, I have to explain it to Dr. Ward. It is the write off section that seems to confuse people.
Response from Herfert Chiropractic Software
Replied July 2017
Hi Kathy, Thank you for your review of Herfert Software. I will call you to discuss the options we have available to make patient statements less confusing. -Gary
September 2019
Genevieve from Get Well Chiropractic
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Tried Another, Went Back
We've been using this software for 18 years, we tried another software 3 years ago, one of the big names. The staff hated it, it was way too complex and did [almost] too much. We just like the small business, easy to reach, easy to use feel of Herfert Software.
Pros
It's user friendly, easy to train new staff.
Cons
Would like to see an interface that allows patients to fill out their daily subjective notes on a computer or tablet.
Reasons for Choosing Herfert
See above.
Response from Herfert Chiropractic Software
Replied September 2019
Hi Genevieve. Thank you for your positive review of Herfert Software. We actually do have a kiosk option which allows patients to enter their own subjective information on a computer or tablet. I will give you a call to show you how...
September 2019
William from Bender Chiropractic Health and Vitality Center
Company Size: 2-10 employees
Industry: Alternative Medicine
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Bought and NEVER looked back!
Herfert Software does everything well. Staff does not complain about using it. Support is spot on and never have I been left hanging without an immediate solution. Never have I been down in all these years with something broken in the software.
Pros
I have been using Herfert Computer Management Software since 1984. I bought once and never looked back. I have witnessed many Chiropractors leave Herfert to get the latest offering from other companies only to see them disappointed in either performance, service or viability of the software company and return to Herfert. Buy the best, buy once and get on with it! You won't regret it.
Cons
Yearly costs are what bothers me the most.
Reasons for Choosing Herfert
It was the best. I knew the Herferts and knew of their commitment to our profession. I wanted to align my office with that kind dedication. I knew they were cutting edge and would be around for the long haul... I was right!