The Herfort Software is "THE BEST"

We run our entire practice with Herfert software. It is exceptional!

Pros

Herfert Software for Chiropractic is user friendly. Customer support is unsurpassed by any other! The customer rep is ALWAYS in the know and goes out of his way to help! Love the cloud options as it keeps us safe and always updated with the lastest options.

Best Chiropractic Software on the Market

Makes life simple in note taking as well as the billing department raves about it. Can't imagine practicing chiropractic without it. Been a game saver with nothing but positive benefits for 19 years now.

Pros

It's easy to use. Love the note taking capabilities. It has made note taking so much simpler and easier than what I was doing before. The cost to purchase is extremely affordable and customer service is top notch.

Cons

About the only thing I can come up with in regards to Herfert Software that I don't like deals with customer service. Used to be when Herfert was small enough I could call and get right through customer service. Now that they have grown in numbers of happy customers i often times have to leave a message and then wait for 5 to 10 minutes to talk to someone. In the jest of things 10 minutes is nothing compared to what my friends/colleagues are telling me abut their software companies. They oftentimes wait days for a return call and usually it doesn't come they say. Herfert has been great to us for 19 years and counting.

I had NO training on this software, but Customer Support helped show me how easy it is to use.

Pros

I like that it does a lot of the thinking for me! There seems to be a lot of connecting of things to each other, so that I don't have to double back. I also like that the software questions me...because I'm not always correct. And, when I do make a mistake, fixing it is quick and easy. I also LOVE the Customer Support team!!!! I love the notes section in the Master File!

Cons

I don't like the emailing system. I'm not sure why, but it seemed a lot more difficult that google, so I ended up using gmail! Everyone complains about the confusing statements too! Every month, I have to explain it to Dr. Ward. It is the write off section that seems to confuse people.

Tried Another, Went Back

We've been using this software for 18 years, we tried another software 3 years ago, one of the big names. The staff hated it, it was way too complex and did [almost] too much. We just like the small business, easy to reach, easy to use feel of Herfert Software.

Pros

It's user friendly, easy to train new staff.

Cons

Would like to see an interface that allows patients to fill out their daily subjective notes on a computer or tablet.

Bought and NEVER looked back!

Herfert Software does everything well. Staff does not complain about using it. Support is spot on and never have I been left hanging without an immediate solution. Never have I been down in all these years with something broken in the software.

Pros

I have been using Herfert Computer Management Software since 1984. I bought once and never looked back. I have witnessed many Chiropractors leave Herfert to get the latest offering from other companies only to see them disappointed in either performance, service or viability of the software company and return to Herfert. Buy the best, buy once and get on with it! You won't regret it.

Cons

Yearly costs are what bothers me the most.