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Hushmail vs Sugar Market

Hushmail vs Sugar Market

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Overall Rating
4.5 (33)
4.1 (63)
Ease-of-Use
4.6 / 5
4 / 5
Value for Money
4.5 / 5
3.9 / 5
Customer Support
4.2 / 5
4.4 / 5
Functionality
4.4 / 5
3.9 / 5
Last Review Written
December 20, 2024
June 8, 2022
Pros/Cons
  • Pros

  • HUSHMAIL is outstanding as a product, asset to one's business, with flawless use & great IT support.
  • I am a therapist so this was a great solution to ensure my patient's confidentiality as they sometimes do correspond via email.
  • Pleasantly surprised by how helpful this has been, and I’ve already recommended it to colleagues.
  • Cons

  • What happens is if you are the recipient and you have forgotten your password and your request a password reset then the original email that was sent to you is lost and the sender has to send again.
  • It can be a hassle for clients who forget their password because when a password is reset, the email I sent vanishes and has to be resent by me.
  • There's definetly no sense in making it more complex than it should be.
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  • Pros

  • Customer support is amazing, quick to respond and resolve questions and issues. The system has been great for us and allows us to take our marketing efforts to the next level.
  • Great product and wonderful customer support team...their Salesfusion University class is amazing.
  • Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.
  • Cons

  • There are sometimes lags and false information can be transferred from one campaign to another.
  • Incremental changes to functionality as new updates are implemented can be confusing.
  • Email platform and customer service pretty bad.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos