All ICANotes Reviews
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ICANotes Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.3
Value for money
4.1
Functionality
4
Pros
"The smart narrative charting feature is really awesome, it helps with developing narrative style notes based on select phrases and keywords commonly used."
"Customer support is user-friendly for documents (scan documents into the client's chart), and you can add phrases and copy and paste them into Icanotes when using AI notes."
"The ease of creating a note and the ability to type in information like a Word document."
Cons
"The patient-facing portal requires improvement - its appearance is somewhat outdated, and it lacks mobile responsiveness."
"very unsatified, wish had never signed up; complicated billing process, poor connection to clearninghouse, logging off every 10- 15 minutes"
"The calendar service has “accept “ and “decline” almost touching each other so a patient accidentally pushed decline."
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