iCare vs iTRUST

RATING:

4.9

(21)

iCare has 21 reviews and a rating of 4.9 / 5 stars vs iTRUST which has 78 reviews and a rating of 4.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (21)
5.0 (78)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
5 / 5
Last Review Written
January 9, 2024
March 1, 2024
Pros/Cons
  • Pros

  • I like most of the software system especially the options we have available to click like discharge list.
  • Billing is comprehensive, from outpatient through hospitalization, DC and follow up. ICare is mature and secure.
  • Cons

  • No dislikes, however it would be nice if they set up regional user groups for technical users.
  • When I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button.
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  • Pros

  • The interface is user friendly any trained user can easily relate to it.
  • ITrust is great, their ability to sign in, support the user and overall just amazing.
  • Cons

  • I wish iTRUST was used in other medical fields. My husband could use this product at his dental practice there EHR is a lot worst.
  • There is always difficulty with using a new platform, and at times it seemed confusing, but once I learned how to use it, it was smooth sailing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
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1 Recommendations
11 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos