iCare vs MDConnection

RATING:

4.9

(21)

iCare has 21 reviews and a rating of 4.9 / 5 stars vs MDConnection which has 26 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (21)
4.6 (26)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 9, 2024
November 1, 2019
Pros/Cons
  • Pros

  • I like most of the software system especially the options we have available to click like discharge list.
  • Billing is comprehensive, from outpatient through hospitalization, DC and follow up. ICare is mature and secure.
  • Cons

  • No dislikes, however it would be nice if they set up regional user groups for technical users.
  • When I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button.
Read all user reviews
  • Pros

  • I enjoy the ease of use, the speed with which anyone can pick up the essentials of the software, and the speed of reimbursement. I really like the system and the help I've received from the vender.
  • The ladies in my office are very happy with it and tell me it is very complete and easy to navigate around.
  • Cons

  • We're still learning the software, but we haven't found anything we don't like yet.
  • I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

1 Recommendations
14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos