I Care does what it promises, without fuss. Help desk is prompt and reliable; the manuals online are complete and usable.

I like most of the software system especially the options we have available to click like discharge list.

Billing is comprehensive, from outpatient through hospitalization, DC and follow up. ICare is mature and secure.

ICare is friendly, attractive, and the visual language is intuitive and easy to navigate. Patient areas are extensive: languages, countries, gender preferences and so on.

US-based customer service is great for our needs.

No dislikes, however it would be nice if they set up regional user groups for technical users.

Cloud based and able to fit our requirements better than other systems we considered.

Can be customized easy with templates and used anywhere.

It remarkable, able to get support for using the software.

Never get lost or don’t know how to perform a function – unlike some other EHRs I have used. Also, the system can handle a lot of simultaneous users without slowing down.

User friendly, easy to use. Best is its functioning on any browser & any devise.

This software is very easy to use. It was built from the point of view of the practitioner.

Affordable but has rich features. Lots of configuration makes it easy to use.

This is an excellent integrated EHR system which is full featured and compliant with all required and emerging regulatory standards.

When I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button.

I enjoy the ease of use, the speed with which anyone can pick up the essentials of the software, and the speed of reimbursement. I really like the system and the help I've received from the vender.

We're still learning the software, but we haven't found anything we don't like yet.

Anytime we have a new employee, training them on the system is quick and easy. MDConnection listens to their customers and continually makes updates to improve the quality of the system.

The ladies in my office are very happy with it and tell me it is very complete and easy to navigate around.

We are very new to this software but so far we find it very user friendly. Automatic eligibility check makes the office staff very happy and efficient.

This is a great company and we are very pleased with the service. Hope to have them around for many years.

I am glad that I changed to MD Connection years ago as it has been a great asset to my business.

I feel we pay too much money for the service/support we receive.

Our previous system was not very flexible with their appointment scheduling templates, had hard to read reports, long printouts etc.

I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.

It also had long procedures to file electronic claims and was much higher priced. Most importantly it was not web-based and when your server goes down due to storms, you were dead in the water.

It is really hard to find something to dislike, but if I had to complain about something, it would be that MDConnection does not yet have an EHR module.

Their pricing means that I can support my small business. They were interested in me even when I said there may be times that I have only one doctor; other companies would not even speak to me.

Will be doing claims online soon and I am sure that we will love that just as much as the scheduling.

Software was easy to understand and use. Customer support was wonderful.

When they have called customer service, they have been treated with respect, and their questions are resolved promptly.

The customer support is wonderful at MDConnection.

Todd and Justin have been an absolute pleasure to do business with. My staff also has been very pleased with the ease of billing and scheduling.

Clearinghouse was not familiar with NYS insurance companies. Find the auto posting and remittance process to be very confusing.

So nice now to be able to see what is coming up. Working on using the billing now.

US Dollar

iCare is the modern cloud-based EHR for health systems, clinics, and physician practices.  iCare provides a unified Electronic Health Record for today's best healthcare providers.  Easy to implement and easy to use, iCare’s flexible web-based interface is designed to work the way you do.

LongDescription

Document Templates

Meaningful Use Certified

Electronic Payments

Order Entry

Customizable Reports

Document Storage

HIPAA Compliant

Charting

Referral Tracking

Task Scheduling

Invoice Management

Communication Management

Registration Management

Calendar Management

ONC-ATCB Certified

Clinic Interoperability

Template Management

Scheduling

Multi-Location

Self Service Portal

Claims Scrubbing

Historical Reporting

E-Prescribing

Client Portal

Forms Management

Workflow Management

Revenue Management

Voice Recognition

Activity Dashboard

Reporting & Statistics

Reminders

Decision Support

Medical Billing

Customizable Templates

Coding Assistance

Billing & Invoicing

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Live Chat

Document Management

Inventory Management

Insurance Eligibility Verification

Treatment Planning

Patient Records Management

Employee Management

Messaging

Surveys & Feedback

Faculty/Staff Management

Invoice History

Patient Engagement

Payment Processing

Practice Management

Drug Reference Database

Mobile Alerts

Online Forms

Prescription Cancellation

Access Controls/Permissions

Activity Tracking

EPCS Compliant

Progress Tracking

Digital Signature

Immunization & Allergy Tracking

SSL Security

Before & After Pictures

Electronic Signature

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Patient Intake

Customer Database

Electronic Prior Authorization

Recurring Appointments

Scheduled / Automated Reports

No-Show Tracking

Clinical Notes

Medical History Records

Medication Alerts/Warnings

Patient Flow Management

Multi-Physician

Data Import/Export

Vaccine Management

Assessment Management

Audit Trail

Medication History

Code & Charge Entry

EMR/EHR

Mobile Access

Dunning Management

Compliance Management

Real Time Data

Electronic Submission

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iCare

In Person

Live Online

Webinars

Documentation

Videos

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing, code scrubbing, patient management and reporting.


MDConnection solution can be customized to support different users and preferences. MDConnection also integrates with PatientConnection for online patient registration, insurance verification, and other helpful processes for patients.


MDConnection can also be used to create detailed reports that keep medical finances in order. These sensitive financial data, along with patient records and other data types are kept secure with frequent off-site backups that ensure both data integrity and protection. MDConnection is available in three different series: Scheduler, Elite, and Billing.


MDConnection offers customer support through email, web conference and phone. Users can also go through training videos and documentations available on the website to get familiar with the features of the solution.



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